HRIS Systems Analyst I

Massachusetts General Hospital; Somerville (MA); Remote; USD 65,000 - 85,000; Full time

Job summary

A leading hospital is seeking a Support Analyst for the HR Learning & Development Operations team. This role involves providing system support and performing data analysis while contributing to process improvements. Ideal candidates will have a Bachelor's degree and 2-3 years of experience in HR or related fields. Join the team to help drive impactful HR solutions and support our workforce effectively.

Qualifications

• 2-3 years of experience in Human Resources or related setting.
• Proficiency in analyzing HRIS and metrics.
• Ability to recommend innovative solutions or improvements.

Responsibilities

• Provide support of HR systems for managers and employees.
• Assist HR Support Center in troubleshooting complex questions.
• Participate in developing training material for users.

Skills

Human resources principles

HR systems troubleshooting

Data analysis

Database management

Interpersonal skills

Communication skills

Education

Bachelor's Degree in Human Resources or related field

Tools

Workday

ServiceNow

HealthStream

Microsoft Office Suite

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

As a member of the Mass General Brigham Human Resources Learning & Development Operations team, this position provides administration of HR applications and system support for workforce members. The incumbent will also perform data auditing, and analysis using multiple data sources. The incumbent will be expected to identify issues/problems and offer resolutions to our customers. The Support Analyst will report directly to the Manager, Learning & Development Operations.

Qualifications

Responsibilities:

• -Ability to provide support of HR systems for managers and employees to research and resolve complex problems or unexpected results; recommend solutions or alternate methods to meet business needs of end users
• -Assist HR Support Center in troubleshooting complex questions
• -Recommend process improvements, innovative solutions, or policy changes to leadership which can best utilize the functions within HR systems
• -Demonstrate ability to work cross-functionally with HR Operations business, and corporate teams
• -Participate in developing training material and best practice processes for users
• -Demonstrate ability to take ownership and consistently deliver on commitments
• -Liaison with third-party vendors when troubleshooting user issues, system changes, and training needs
• -Ability to exercise integrity and judgement in complex and ambiguous situations
• -Complete various projects/tasks as assigned

Education

• Bachelor's Degree preferred, preferably with a concentration in Human Resources, Information Systems, or related field.
• A combination of education and experience may be substituted for requirements.

Experience

• 2-3 years experience required, preferably in a Human Resources, Healthcare, or related setting.

Knowledge, Skills and Abilities

• - Knowledgeable in human resources principles, best practices and current trends.
• - Familiarity with Human Resources systems, particularly Workday, ServiceNow, HealthStream, Workforce Validate, and OnBase.
• -Experience with Primary Source Verification and Tuition Assistance a plus
• -Advanced knowledge of PC applications, e.g., Microsoft Office Suite, Word, Excel and PowerPoint.
• - Experience in analyzing HRIS and HR metrics.
• - Ability to collaborate and provide support.
• - Proficiency in database management and security.
• - Exceptional interpersonal and communication skills.
• - Ability to navigate and handle complicated situations.

Additional Job Details (if applicable)

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.