HRIS Analyst - UKG Technology

Charter Manufacturing; Mequon (WI); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) with employer matching and‑plus

Health, dental, and vision insurance

Company-paid life insurance

Disability coverage

Paid time off

Job summary

Charter Manufacturing is seeking an HRIS Analyst to support our UKG Technology team in Mequon, WI. You will oversee HCM applications, configure HR workflows, and implement enhancements to meet business needs while partnering with HR to ensure system effectiveness.

You’ll troubleshoot issues, support testing and releases, and develop clear end-user documentation. Strong UKG experience and proactive problem solving are essential for success.

Qualifications

• Five plus years' in HRIS oversight, configuration, and support.
• Understanding of UKG functionality.
• UKG experience in UKG Pro and Workforce Management Technologies (WFM).
• Strong written and verbal communication skills adaptable to different audiences.
• Ability to think analytically and troubleshoot basic to complex system functionality.
• Advanced knowledge of Microsoft Office Products.

Responsibilities

• Manage system administration including security structure, business process configuration, and ongoing inbound and outbound integrations.
• Oversee regression testing and roll-out of future releases.
• Lead research, design, configuration, and testing of new system solutions.
• Translate high-level HR business requirements into functional specifications for HR system development and manage changes to such specifications.
• Participate in related core system/function projects that overlap with HR system functionality.
• Serve as primary liaison to HR system vendor(s) to understand technology capabilities and recommend solutions that address business needs.
• Provide day-to-day end-user support (primarily to the HR function), including troubleshooting and resolution of all requests and issues.
• Design and implement custom reporting/analytics and dashboards to align with HR strategy.
• Identify and recommend opportunities for Continuous Improvement to maximize process and systems efficiencies.

Skills

HRIS oversight

UKG functionality

UKG Pro

Workforce Management

Communication skills

Analytical thinking

Microsoft Office

Education

Bachelor’s Degree in Business Administration

Tools

UKG Pro

WFM

Job description

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!
Charter Manufacturing is hiring an HRIS Analyst to support our UKG Technology team!
This is an opportunity for a curious, service-minded HRIS professional who enjoys solving problems, understanding how processes work, and helping people use technology more effectively. You will join a collaborative HRIS team that is continuing to expand and optimize its UKG capabilities and learning together as the platform evolves.
We are looking for someone who brings a strong UKG foundation, asks thoughtful questions, enjoys troubleshooting, and is motivated to develop deeper configuration and technical expertise.
Job Summary:
Perform system oversight of current Human Capital Management (HCM) applications. Oversee existing HRIS set-up and workflow design while implementing additional capability regarding HR business processes/needs. Investigate, modify, and implement additional capabilities. Work closely with Human Resources to understand business requirements and ensure that existing workflows and set-up meet business needs across the HR organization.
Role Summary and Impact:
As an HRIS Analyst, you will serve as a front-line partner to HR users and business stakeholders, helping them resolve system issues, improve processes, and make the most of our UKG platform.
You will troubleshoot break/fix issues, support system testing and release activities, contribute to large enhancements and HR projects, and create clear documentation that helps end users successfully navigate the system. You will work across Time and Attendance,
Position specifics:

• Location: Mequon WI
• Schedule: Hybrid (3 days in office, 2 days remote)
• Travel: Up to 5%
• Relocation Benefits available within the US
• Applicants must be authorized to work for any employer in the U.S. Charter Manufacturing is unable to sponsor for employment visas at this time

Key responsibilities:

• Manage system administration including security structure, business process configuration, and ongoing inbound and outbound integrations
• Oversee regression testing and roll-out of future releases
• Lead research, design, configuration, and testing of new system solutions
• Think critically as an HR practitioner and technical resource to balance practical HR application with system functionality. Translate high-level HR business requirements into functional specifications for HR system development and manage changes to such specifications
• Participate in related core system/function projects that overlap with HR system functionality
• Serve as primary liaison to HR system vendor(s) to understand technology capabilities and recommend solutions that address business needs
• Provide day-to-day end-user support (primarily to the HR function), including troubleshooting and resolution of all requests and issues
• Design and implement custom reporting/analytics and dashboards to align with HR strategy
• Identify and recommend opportunities for Continuous Improvement to maximize process and systems efficiencies. Proactively manage HR system foundational data and measure the quality of HR data used in analysis
• Responsible for effective communication through regular updates, user documentation, and ongoing training materials.
• Train new HR team members on core HCM functionality
• Follow Environmental, Quality and Safety Management System procedures and requirements
• Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description

What you’ll need:

• Bachelor’s Degree in Business Administration, Information Technology, or related degree
• Five plus years' in HRIS oversight, configuration, and support
• Understanding of UKG functionality
• UKG experience in UKG Pro and Workforce Management Technologies (WFM)
• Strong written and verbal communication skills that is adaptable to different audiences
• Ability to think analytically and troubleshoot basic to complex system functionality
• Advanced knowledge of Microsoft Office Products

Nice to haves:

• Functional Human Resources experience
• Quantitative data experience working with data visualization and HR analytics
• Strong interpersonal, collaboration, and team skills
• Experience supporting an HRIS capacity within a manufacturing environment

About Us:
Charter Manufacturing Company, Inc. is a family-owned steel and iron production and manufacturing company that was founded in the 1930s. Our will to grow is our success. It is the result of Charter's respected team of employees, each person's dedication to continuous improvement and an entrepreneurial spirit that thrives within the Charter family.
We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).