HR & Volunteer Services Coordinator

Child Care Resources Inc; Concord (NH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Professional Development Assistance/TU

Child Care Discount

Job summary

The Boys & Girls Clubs of Central and Northern New Hampshire is seeking an organized HR and Volunteer Services Assistant to support onboarding, volunteer coordination, benefits administration, compliance tracking, and records management.

In this 30-hour-per-week, full-time role, you will process applications and background checks, guide new employees through systems like ADP, Employee Navigator, NH Connections, and maintain accurate employee and volunteer records.

Qualifications

• 1-2 years in an administrative or HR support role.
• Must be organized with meticulous attention to detail.
• Ability to maintain confidentiality and demonstrate strong interpersonal skills.
• Ability to work under pressure, manage multiple priorities, meet deadlines, and be flexible.
• Must be able to communicate clearly with employees and management.
• Occasional travel between locations as requested.
• Work independently and take initiative, with openness to feedback.

Responsibilities

• Coordinate volunteer onboarding and orientation sessions.
• Ensure volunteer applications, background checks, and required documentation are complete and accurate.
• Serve as a point of contact for volunteer questions and support requests.
• Maintain volunteer records and compliance documentation.
• Support employee onboarding by preparing paperwork, communicating with candidates, and scheduling onboarding appointments.
• Guide new employees through systems including ADP, Employee Navigator, and NH Connections.
• Assist with benefits administration, including enrollments, changes, and eligibility tracking.
• Maintain accurate employee records, databases, and HR tracking systems.
• Process and track background checks, licensing requirements, and required renewals.
• Ensure compliance with Form I-9 requirements and assist with periodic audits.
• Conduct personnel file audits to ensure records are complete and compliant.
• Assist with workers' compensation claims, unemployment requests, and employment verifications.
• Prepare reports and provide administrative support related to HR operations.
• Serve as a first point of contact for employee and volunteer inquiries, directing questions to the appropriate resources.
• Provide general clerical support, including filing, scanning, data entry, and record maintenance.
• Answer and direct telephone calls professionally.
• Communicate regularly with Finance and Operations regarding onboarding, payroll updates, and personnel changes.
• Maintain strict confidentiality of employee and organizational information.

Skills

Administrative support

Communication

Organizational skills

Confidentiality

Multitasking

Travel flexibility

Education

High School Diploma or Equivalent

Tools

ADP

Employee Navigator

NH Connections

Job description

The Boys & Girls Clubs of Central and Northern New Hampshire is seeking an organized HR and Volunteer Services Assistant to support onboarding, volunteer coordination, benefits administration, compliance tracking, and records management.

In this 30-hour-per-week, full-time role, you will process applications and background checks, guide new employees through systems like ADP, Employee Navigator, NH Connections, and maintain accurate employee and volunteer records.