HR Vendor Relationship Manager

McKesson Medical-Surgical Inc.; Irving (TX); On-site; CAD 99,000 - 132,000; Full time

Job summary

McKesson Medical-Surgical Inc. is seeking an HR Technology Vendor Relationship Manager to own the business relationship with key HR tech vendors and ensure value realization across platforms like Workday and supporting tools.

You will manage contract lifecycles, quarterly business reviews, KPI tracking, and renewal planning while coordinating with HR, IT, and procurement teams to align vendor roadmaps with McKesson priorities.

Qualifications

• Bachelor degree in business, information systems, finance, or related field (or equivalent).
• Vendor management, procurement, contract management, product operations, or SaaS management cert preferred.
• Typically 7+ years in vendor/contract management, SaaS relationship management, or related fields.
• Experience with enterprise software vendors, contract negotiations, QBRs, KPI tracking, renewals across cross-functional teams.
• HR technology exposure to platforms like Workday, LMS, CRM, recruiting or service automation is a plus.
• Strong vendor relationship management, negotiation, financial judgment.

Responsibilities

• Own assigned HR technology vendor relationships and coordinate with internal stakeholders and vendor teams.
• Lead contract lifecycle activities, renewals, amendments, and commercial negotiations.
• Assess vendor roadmaps, AI capabilities, product enhancements, and align with McKesson needs.
• Ensure invoices are processed, budgets tracked, and financial risks identified.
• Support RFP/RFI processes and vendor implementation with cross-functional teams.

Skills

Vendor management

Contract management

Procurement

SaaS management

Financial management

Negotiation

Independent work

Education

Bachelor degree in business, information systems, or related field

Tools

Workday

Gem ATS

Gem CRM

Cornerstone

Glint

Radancy

Job description

Position Summary (Purpose of job):

The HR Technology Vendor Relationship Manager owns the business relationship and value realization for a portfolio of HR owned technology vendors and platforms. This role works autonomously across HR, McKesson Technology, Procurement, Legal, Information Security, Finance, Product Management, platform owners, and vendor teams to ensure vendor relationships deliver value, meet performance expectations, and support McKesson priorities.

The role manages vendor governance across the contract lifecycle, including contract support, quarterly business reviews, KPI tracking, roadmap evaluation, invoice oversight, renewal planning, escalation management, risk mitigation, and periodic RFP support. In scope platforms may include Glint, Cornerstone, HiredScore, Radancy, Workday, MoveWorks HR Functions, CoderPad, Gem ATS, Gem CRM, and other HR technology applications as the portfolio evolves. This role may share contract ownership with MT for enterprise applications, at which point they play a role in representing HR’s interests in negotiations.

Key Responsibilities

1. Vendor Relationship and Performance Management: Own assigned HR technology vendor relationships and serve as the primary point of coordination across internal stakeholders and vendor teams. Establish operating routines, maintain stakeholder alignment, define and track KPIs, SLAs, delivery commitments, business outcomes, and stakeholder feedback, and plan quarterly business reviews so vendors are held accountable for commitments and value delivery. Brings HR COE process owners together to understand needs & service delivery expectations. 35%

2. Contract Lifecycle and Commercial Management: Partner with McKesson Technology, Procurement, Legal, Information Security, Product Managers, and platform owners on new vendor contracting, renewals, amendments, and commercial negotiations. Ensure contract language reflects business requirements (e.g. AI language in UMSA), AI governance expectations, data protection needs, service commitments, and favorable terms. Negotiate performance credits, at risk funds, or other commercial protections where appropriate in partnership with MT & Procurement. 20%

3. Roadmap, Innovation, and Product Alignment: Receive and assess vendor roadmaps, release plans, AI capabilities, product enhancements, and emerging functionality. Use judgment to determine which vendor ideas should be shared, explored, prioritized, or declined. Partner with Product Managers and platform owners to influence vendor roadmaps and make sure McKesson needs are represented. 15%

4. Financial Management, Invoicing, and Renewals: Ensure invoices are received, reviewed, approved, coded to the appropriate budget, and paid on time in partnership with HR’s Finance Leadership & budget owners. Maintain visibility to vendor spend, licensing utilization, renewal timelines, budget impacts, and financial risks. Identify opportunities to improve value, reduce waste, consolidate spend, or renegotiate terms. 20%

5. Vendor Selection, RFP, and Implementation Support: Periodically support RFP, RFI, vendor evaluation, and solution selection processes by coordinating stakeholder input and assessing commercial, operational, and strategic fit. Support new vendor implementation by helping vendors and internal teams navigate McKesson processes, typically in partnership with a Product Manager or Project Manager. 10%

Total 100%

Minimum Job Qualifications (Knowledge, Skills, & Abilities):

Education/Training Bachelor degree in business, human resources, information systems, supply chain, finance, or related field, or equivalent experience.

Vendor management, procurement, contract management, product operations, or SaaS management certification preferred.

Business Experience Typically requires 7+ years of relevant experience in vendor management, contract management, SaaS relationship management, product operations, technology portfolio management, procurement, or a related discipline.

Experience managing enterprise software vendors, supporting contract negotiations, coordinating QBRs, tracking KPIs, managing renewals, and working across Legal, Procurement, Finance, Security, Technology, Product, and HR stakeholder groups.

HR technology experience preferred, including exposure to platforms such as Workday, employee listening, learning, recruiting, CRM, assessment, or service automation technologies.

Specialized Knowledge/Skills Strong vendor relationship management, negotiation, financial management, and commercial judgment.

Ability to work independently, influence without authority, and coordinate across multiple functions with competing priorities.

Working knowledge of contract lifecycle management, RFP support, invoice management, renewal planning, service level commitments, data protection, information security, AI governance, and vendor risk management.

Ability to evaluate vendor roadmaps, translate stakeholder needs into vendor priorities, and communicate clearly with senior leaders, vendor executives, product teams, and operational partners.

High attention to detail with strong follow through on invoices, commitments, escalations, action items, and governance documentation.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$99,100 - $132,100

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McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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