HR Transformation Specialist

Smurfit Westrock Company; Atlanta (GA); Presencial; USD 110.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Comprehensive benefits

Comprehensive training & development

Descripción de la vacante

Smurfit Westrock is seeking an HR Transformation Specialist to design and improve end-to-end employee lifecycle processes, lead cross-functional transformation initiatives, and advance operational excellence across North America Human Resources.

This role will align to Talent, Total Rewards, or HR Technology process centers, collaborating with HR Centers of Excellence, HR Operations, Shared Services, and HRIS to translate strategy into scalable and sustainable ways of working.

Formación

• Bachelor's degree in HR, business, or related field.
• 5+ years in HR transformation, PM, or related roles.
• Experience mapping and redesigning end-to-end processes.
• Ability to influence cross-functional stakeholders.
• Ability to manage competing priorities in a complex transformation.
• Experience with Talent, Total Rewards, or HR Technology preferred.
• PMP, Lean, Six Sigma, Prosci, or related certification preferred.

Responsabilidades

• Map current-state employee lifecycle processes, experiences, handoffs, systems, and decision points.
• Design future-state processes that are integrated, employee-centered, scalable, and aligned with business needs.
• Define process ownership, governance, decision rights, controls, measures, and supporting documentation.
• Identify gaps, bottlenecks, duplication, and opportunities to simplify or automate work.
• Serve as the connector among the assigned process center, HRBPs, other Centers of Excellence, HR Operations, Shared Services, HRIS, and business stakeholders.
• Facilitate workshops, working sessions, and decision forums to build alignment and resolve cross-functional issues.
• Clarify roles, responsibilities, dependencies, and handoffs across teams.
• Influence stakeholders without direct authority, build commitment, and drive accountability for decisions and deliverables.
• Lead process transformation from current-state assessment through future-state design, implementation, adoption, and stabilization.
• Translate strategic priorities into actionable transformation roadmaps and implementation plans.
• Anticipate resistance, surface risks, and support change adoption through clear engagement and communication.
• Drive implementation of approved recommendations and sustain changes through governance and performance routines.
• Develop and manage project charters, workplans, milestones, dependencies, risks, issues, and success measures.
• Coordinate cross-functional resources, maintain disciplined tracking and reporting, and elevate barriers to enable timely decisions.
• Apply continuous improvement methods to simplify work, improve service delivery, reduce variation, and establish sustainable standards, controls, and KPIs.
• Use data and stakeholder feedback to identify root causes, prioritize opportunities, and evaluate results.

Conocimientos

Process mapping

Stakeholder influence

Change management

Project management

HR technology

Educación

Bachelor's degree in HR, business, organizational development, technology, operations, or related field

Descripción del empleo

As HR Transformation Specialist, you will design and improve end-to-end employee lifecycle processes, lead cross-functional transformation initiatives, and advance operational excellence across North America Human Resources. You will connect HR Centers of Excellence, HR Operations, Shared Services, HRIS, and business stakeholders to translate HR strategy into simplified, scalable, and sustainable ways of working.

This role will be aligned to one of three HR process centers based on business need and the selected candidate's experience:

• Talent: talent acquisition, onboarding, performance, learning, development, succession, and related talent processes.
• Total Rewards: compensation, benefits, payroll, mobility, recognition, well-being, retirement, and related rewards processes.
• HR Technology: HRIS, data and analytics, workflow automation, technology enablement, integrations, and digital employee experience.

How you will impact Smurfit Westrock Employee Lifecycle Design

• Map and assess current-state employee lifecycle processes, experiences, handoffs, systems, and decision points.
• Design future-state processes that are integrated, employee-centered, scalable, and aligned with business needs.
• Define process ownership, governance, decision rights, controls, measures, and supporting documentation.
• Identify gaps, bottlenecks, duplication, and opportunities to simplify or automate work.

Cross-Functional Alignment

• Serve as the connector among the assigned process center, HRBPs, other Centers of Excellence, HR Operations, Shared Services, HRIS, and business stakeholders.
• Facilitate workshops, working sessions, and decision forums to build alignment and resolve cross-functional issues.
• Clarify roles, responsibilities, dependencies, and handoffs across teams.
• Influence stakeholders without direct authority, build commitment, and drive accountability for decisions and deliverables.
• Lead process transformation from current-state assessment through future-state design, implementation, adoption, and stabilization.
• Translate strategic priorities into actionable transformation roadmaps and implementation plans.
• Anticipate resistance, surface risks, and support change adoption through clear engagement and communication.
• Drive implementation of approved recommendations and sustain changes through governance and performance routines.

Project Management and Operational Excellence

• Develop and manage project charters, workplans, milestones, dependencies, risks, issues, and success measures.
• Coordinate cross-functional resources, maintain disciplined tracking and reporting, and elevate barriers to enable timely decisions.
• Apply continuous improvement methods to simplify work, improve service delivery, reduce variation, and establish sustainable standards, controls, and KPIs.
• Use data and stakeholder feedback to identify root causes, prioritize opportunities, and evaluate results.

What you need to succeed

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Technology, Operations, or a related field.
• 5+ years of experience in HR transformation, project or program management, process improvement, HR operations, HR technology, an HR Center of Excellence, or a related function.
• Experience mapping and redesigning end-to-end processes and implementing future-state solutions.
• Ability to influence cross-functional stakeholders, drive accountability, and lead initiatives without direct authority.
• Ability to manage competing priorities and create structure in a complex transformation environment.
• Experience supporting Talent, Total Rewards, or HR Technology processes preferred.
• PMP, Lean, Six Sigma, Prosci, or related certification preferred.
• Experience working in a large, complex, matrixed organization preferred.

What we offer

• A value-driven culture focused on safety, loyalty, integrity and respect.
• Comprehensive training and development opportunities.
• Competitive compensation and comprehensive benefits.
• A career with a global leader in packaging, where sustainability, safety, and inclusion are foundational.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.