HR Training Specialist

RPMGlobal; Town of Florida (NY); On-site; USD 60,000 - 98,000; Full time

Job summary

Join a leading government organization as an HR Training Specialist, where you'll develop and implement training programs critical for technical and clerical activities related to the Tax Collector’s Office. This role offers not only competitive compensation but also a chance to impact employee training and development positively.

Benefits

Comprehensive Benefits Package

Generous leave time

Wellness Program access

Deferred compensation options

Qualifications

• 3 years in employee training or education programs.
• Successful completion of PCTC Leadership Development Program.
• Valid State of Florida Driver’s License.

Responsibilities

• Develops and implements educational programs.
• Instructs both internal staff and external customers.
• Leads onboarding and training classes.

Skills

Developing training programs

Coordination

Instructional skills

Communication

Education

Associate’s degree or equivalent experience

Job description

Join to apply for the HR Training Specialist role at Pinellas County Clerk of the Circuit Court and Comptroller

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• ONLY PINELLAS COUNTY GOVERNMENT PERMANENT & PROBATIONARY EMPLOYEES WITHIN THE TAX COLLECTOR OFFICE MAY APPLY **
  
  

• ONLY PINELLAS COUNTY GOVERNMENT PERMANENT & PROBATIONARY EMPLOYEES WITHIN THE TAX COLLECTOR OFFICE MAY APPLY **
  
  

A Training Specialist does specialized work performing various subject matter training, instruction, implementation, and coordination of a variety of activities associated with Pinellas County Tax Collector’s Office (PCTCO) training programs; ensures the proper training of the technical activities of the organization in accordance with Florida Statutes, County ordinances, Department of Revenue (DOR), or Department of Highway Safety & Motor Vehicles (DHSMV) Rules and Regulations; determines training needs; plans, organizes, and develops training materials, courses, and programs relating to the highly specialized, technical, or clerical activities of Driver Licensing, Motor Vehicle Titling and Registration, and Ad Valorem Tax Collection; may write or assist in writing articles for news media, newsletters, professional publications, and presentations, and for television presentations; maintains comprehensive records and prepares correspondence and reports related to training activities and organizational business measures; coordinates and implements programs with outside agencies and requires considerable technical expertise in the laws, procedures, and practices of the PCTCO.

Office Location: Mid County Office; 13025 Starkey Road, Largo, FL 33773

What Would You Do?

• Develops, implements, and revises education programs in specialized areas of various PCTCO program areas.
• Assists in the coordination and training of various programs, presents educational programs to the organization and the general public (dealers), and instructs external forms seminars for external customers in Motor Vehicle, Towing and Storage, Mobile Home, and Vessel dealers.
• Develops and implements customer services, new hires, specialized cross training, and continuous work-related learning programs.
• Instructs participants in working individually and together in teams to complete skill-development work projects, dressing for the interview, and improving work attitude and skills.
• Trains employees and external customers in various department operations, in tag/title operations, provides onsite-skills-enhancement training, participates in training task forces, and improves and updates training materials to reflect changes in office policies, DMV Procedures, and Florida Statutes.
• Leads onboarding and new hire training classes; Supervises trainees and evaluates, reviews, and maintains employee performance and attendance records.
• Instructs technical classes, soft-skill classes, along with various leadership development classes.
• Performs background duties to assist with annual "CARES Day" event day to include presentations and signage, participates in delivering presentations, and coordinates engaging and motivational activities for staff.
• Monitors emails from internal administrative staff for PCTCO Updates, PartnerNet for State updates, and D.O.R., FWC, FLHSMV websites and taxcollect.com for changes, deploys updates to staff to specify important changes to legislation, and modernizes curriculum to reflect constant changes.
• Supports a specialized area by researching changes in laws, analyzing how the changes affect the current procedures, developing and updating course curriculum as needed, and instructing staff on the new laws, procedures, and policies.
• Prepares and submits various training processes and information on a monthly basis to assist staff with a more effective, efficient process.
• Assists with pre-class and post-class mentoring processes in field offices.
• Creates, evaluates, revises, and improves the pre- and post-mentoring training checklist to ensure the progress of staff members.
• Supports staff on customized training requests or plans.
• Develops, maintains, and improves the PCTCO Course Catalog, which outlines all the training courses available to staff, pre-requisites, course summaries, and other pertinent information in accordance with curriculum.
• Researches and develops new curriculum as needed.
• Assists with facilitating the New Hire Orientation, in addition to keeping the presentations current.
• Updates classroom training rosters to ensure that management has access to most current information.
• Prepares course schedules for the organizational training calendar and ensures all organizational needs are taken into consideration when planning the upcoming schedules.
• Maintains training room equipment and updates training computer passwords on a quarterly basis.
• Coordinates requests for external partners to use PCTCO training rooms.
• Facilitates all requests for the PCTC vehicle and updates the vehicle request calendar as needed.
• Maintains all of the PCTCO training toolboxes within SharePoint.
• Assists with the logistics of coalition meetings hosted by PCTCO and attends various coalition meetings and other self-development programs.
• Performs other related job duties as assigned.
  
  

What Do You Need To Have?

• 3 years of conducting employee training or specialized subject matter education programs in a related field; or
• Associate’s degree and 1 year of experience as described above; or
• An equivalent combination of education, training, and/or experience.
• Successful completion of PCTC Leadership Development Program (LDP).
• Possession and maintenance of a valid State of Florida Driver’s License or Commercial Driver’s License upon hire with eligibility based upon evaluation of a Motor Vehicle Record (MVR) driving report.
• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
• Must apply for and maintain FRVIS/FDLIS Access Authorization per Florida Department of Highway Safety Motor Vehicles Procedure TL-57 and RS-64.
  
  

Highly Desirable

• 3 or more years' experience providing in-house training at the Pinellas County Tax Collector.
  
  

Why Choose Pinellas County?

Benefits

When you join Pinellas County, you’re not just taking on a job—you’re investing in your future. We believe in supporting our employees with exceptional benefits that help you thrive both professionally and personally. Here's why our benefits stand out as some of the best in the area:

• Comprehensive Benefits Package: Enjoy affordable medical, dental, vision, life insurance, flexible spending accounts, and more that meet the needs of you and your family.
• Florida Retirement System (FRS): Secure your financial future with a robust retirement plan that gives you peace of mind as you plan for tomorrow.
• Generous leave time: Take advantage of time off to recharge and enjoy life outside of work.
• Wellness Program: Access to county gyms 24/7 and wellness programs as part of our commitment to employee wellness.
• Deferred compensation: Build your savings and plan for the future with flexible deferred compensation options tailored to your financial goals.
• To learn more, see What We Offer
  
  

Want To Learn More?

Please review the full classification description with the Physical/Mental Demands, Working Conditions, and Knowledge, Skills, and Abilities at the below link.

Tax Collector Training Specialist

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Government Administration

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Schenectady, NY $60,900.00-$97,500.00 1 week ago

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