HR Support Services Data Integrity Specialist

California State University, Long Beach; Long Beach (CA); On-site; USD 54,000 - 78,000; Full time

Job summary

California State University, Long Beach (CSULB) seeks a Human Resources Data Integrity Specialist to ensure accurate data entry, audits, and compliance within the PeopleSoft CMS-HR system. The role includes ESS support, testing software releases, and supporting onboarding-related activities.

Located in Long Beach, the position offers a temporary 1-year appointment with a competitive compensation package and benefits. Strong knowledge of CSU personnel policies and payroll procedures is essential.

Qualifications

• Equivalent to a bachelor's degree in a related field.
• Experience with data entry and payroll data is preferred.
• Strong knowledge of CSU policies, payroll procedures, and PeopleSoft HR systems.

Responsibilities

• Staff/Faculty/Student Data Entry, POI Entry, Data Integrity, Quality Assurance, and Payroll Auditing: review and enter data accurately, support onboarding and transactions.
• Cross‑Campus Payroll Collaboration: process leave and pay transactions, resolve discrepancies, and assist with audits and cross‑campus workflows.
• Employee Self‑Service Help Desk: provide timely, accurate ESS support to employees and document cases.

Skills

Data entry

Data audits

PeopleSoft HR

Payroll auditing

Help desk

Software testing

Data integrity

CSU policies

Education

Bachelor's degree equivalence

Tools

PeopleSoft CMS-HR

Employee Self Service (ESS)

Job description

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.

Job Summary

Under the general direction of the Human Resources Support Services Manager, the Human Resources Data Integrity Specialist is responsible for accurate and timely data entry, data audits, reviewing documents for accuracy, and technical letter compliance. The HR QA analyst will independently perform activities required to ensure compliant and timely employment processing in the PeopleSoft CMS-HR system. Ancillary duties include providing Help Desk support for Employee Self Service, testing new software releases, and other projects as required in HR Management areas. This position will have access to confidential and sensitive employee information.

Key Responsibilities

• Staff/Faculty/Student Data Entry, POI Entry, Data Integrity, Quality Assurance, and Payroll Auditing: Provides comprehensive data processing and auditing support for staff, faculty, students, and POIs by reviewing documentation, ensuring accurate and compliant PeopleSoft entry, maintaining data integrity with Payroll, and supporting departments with onboarding and transaction needs
• Cross‑Campus Payroll Collaboration: Supports multi‑campus payroll functions by processing leave and pay transactions, resolving discrepancies, interpreting CSU guidance, troubleshooting PeopleSoft issues, and assisting with audits and cross‑campus workflow monitoring.
• Employee Self‑Service Help Desk: Delivers timely and accurate customer support to employees using ESS by answering inquiries, assisting walk‑ins, documenting cases, and ensuring employees receive correct information about their HR data.

Department

HR Service Group

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Fully written class

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range: The hiring range for this position is $4,799 (Step 1) per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,799 (Step 1) - $6,992 (Step 20) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well‑being.

To Be Eligible For Full Benefits, Employees Must Be Appointed At Least Half-time (.50 FTE) With An Appointment Lasting More Than Six Months And One Day. Benefits Eligibility And Offerings May Vary Based On Appointment Type, Classification, And Applicable Collective Bargaining Agreement. Eligible Employees May Have Access To a Comprehensive Benefits Package That Can Include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Knowledge, Skills, And Abilities

This position demonstrates exceptional attention to detail and expertise in human resources, payroll, and personnel administration, with the ability to accurately process and audit a high volume of staff, faculty, student, and person-of-interest transactions. They possess comprehensive knowledge of CSU and university personnel policies, payroll procedures, and PeopleSoft HR systems, enabling them to review, validate, and enter complex employment data while ensuring compliance, accuracy, and data integrity. The successful candidate proactively identifies discrepancies, collaborates with departments and Human Resources offices to resolve issues, provides guidance and training on procedural requirements, and maintains accurate records to support payroll processing and system consistency. They are skilled at developing process documentation, creating electronic forms and workflows, managing onboarding-related activities, and ensuring timely completion of transactions in support of university operations.

In addition, the ideal candidate excels in cross‑campus payroll collaboration, applying a strong understanding of CSU technical letters, collective bargaining agreements, and payroll regulations to process leave, disability, compensation, separation, and special payment transactions. They work effectively with payroll, budget, fiscal, and human resources partners across multiple campuses to resolve discrepancies, troubleshoot system issues, maintain compliance, and ensure the accuracy of employee records and payroll data. Their analytical skills enable them to reconcile complex data, audit reports, monitor transaction statuses, and recommend corrective actions that support operational efficiency and payroll integrity.

Equally important, the ideal candidate is committed to delivering outstanding customer service through the Employee Self Service Help Desk by providing timely, accurate, and professional assistance to faculty, staff, and students. They respond promptly to inquiries, document interactions thoroughly, resolve issues whenever possible, and ensure employees receive complete and reliable information regarding self‑service tools and employment‑related processes. With strong communication, problem‑solving, and organizational skills, they effectively manage multiple priorities, support walk-in and referred customers, and contribute to special projects and other assigned duties while fostering a positive, service‑oriented experience for the university community.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non‑discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence".

Education And Experience

• Equivalent to a bachelor's degree in a related field required.
• Two years of related experience preferred. Data entry experience is preferred.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact [e-mail].

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.