HR Support 1

SLAC; Palo Alto (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Stanford University in Palo Alto is seeking an HR Support I to handle a broad range of administrative HR processes and serve as the first contact for policy questions.

You will process transactions, support HRIS data entry, assist with recruitment, onboarding, and offboarding, maintain confidential records, and help ensure policy compliance. This is a 100% operational role emphasizing accuracy and discretion within a collaborative team.

Qualifications

• 0-2 years of administrative or customer support services experience preferred.

Responsibilities

• Process compensation-related transactions and respond to benefits questions following SOPs and policies.
• Explain disability/leave procedures and coordinate with DLS/WC specialists.
• Support data entry and generate standard reports from the HCM system for compliance, audits, and metrics.
• Assist with performance management tracking and inquiries.
• Support talent acquisition including postings, screenings, interviews, onboarding and offboarding.
• Process high-volume HR transactions in the HCM system.
• Handle OpenText confidential HR records and maintain HR files.
• Coordinate conference-room reservations and administrative tasks.
• Assist divisions with onboarding and offboarding as needed.
• Other duties may also be assigned.

Skills

Attention to detail

MS Office

Google Suite

Confidentiality

Discretion

Education

Associate degree or equivalent experience

Tools

HCM systems

Job description

Stanford University is seeking a HR Support 1 to support a broad range of administrative and transactional human resources processes. Serve as the initial point of contact for HR policy and process questions, escalating to more senior HR team members and subject matter experts as necessary. Maintains information systems, prepares appropriate documentation, and processes necessary paperwork. This position is 100% operational.

Duties include:

• Compensation and benefits: Process compensation-related transactions and respond to benefits-related questions using standard operating procedures and university guidelines and policies, including salary actions, bonuses, and other supplemental pay. Escalate unique and/or complex compensation and benefits requests to the supervisor or more senior HR team members.
• Disability and Leaves / Workers’ Comp: Answer routine questions and explain applicable disability/leave (DLS) and workers’ compensation (WC) procedures to employees and managers. Generate related correspondences. Coordinate with DLS and/or WC specialists when appropriate.
• HRIS/People Analytics: Support data entry, and record retention. Generate standard reports utilizing the HCM system for purposes of compliance, audit, and metrics.
• Performance Management: Support the tracking of performance appraisal forms. Run reports and provide updates to more senior HR team members on completion rates. Assist with inquiries related to the performance management program and technology as needed.
• Talent Acquisition: Support the candidate experience including job postings, application reviews, interview scheduling, collecting rater feedback, disposition of candidates, etc. Assist in coordinating the onboarding and exit processes for staff. Liaise with central university offices as needed.
• Transactions: Process high volume HR transactions in the HCM system using standard operating procedures and university guidelines for multiple types of HR transactions, including hiring, personnel changes, reclassifications and related activities.
• Process centralized operational work for all school and VP areas including, but not limited to, Tuition Grant Program applications, background checks and compliance, benefit contribution payroll adjustments, retiree records, Welcome Center hiring and enrollments, contributory retirement accounts for rehires, etc. Respond to employee questions and perform corrections for these same university-wide operational processing functions.
• Maintain personnel and human resources-related files.
• Maintain consistency with Stanford HR policies, procedures and requirements, and applicable local, state and federal laws.
• Participate and foster an inclusive workplace culture where all employees feel valued, respected, and empowered.
• Monitor department-wide required STAR training completion and follow up on outstanding requirements.
• Support new-hire I-9 completion and track required I-9 reverification deadlines.
• Assist with visiting faculty and visiting scholar populations and Academic Affairs recruitment activities.
• Screen applications using established criteria and coordinate recruitment logistics.
• Upload and maintain confidential HR records in OpenText.
• Coordinate conference-room reservations, financial approval routing, jacket orders, and similar administrative tasks.
• As assigned and trained, support divisions with onboarding, offboarding, and routine HR transactions.

• *- Other duties may also be assigned

DESIRED QUALIFICATIONS:

0-2 years of administrative or customer support services experience preferred.

EDUCATION & EXPERIENCE (REQUIRED):

Associate Degree or combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

Behavioral competencies:

Refer to competencies for HR Support.

Technical competencies:

• Strong accuracy and attention to detail; strong proficiency with business applications, Microsoft Office suite, Google suite, etc.; demonstrated ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgment, tact, and discretion

CERTIFICATIONS & LICENSES:

None

PHYSICAL REQUIREMENTS*:

• Frequently stand/walk, sit, perform desk-based computer tasks, and use a telephone.
• Occasionally write by hand, twist/bend/stoop/squat, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, sort/file paperwork.
• Rarely kneel/crawl, operate foot and/or hand controls.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

Travel on campus to schools/units, out of town.