HR Supervisor

Priority Dispatch Corp.; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous PTO

13 paid holidays

Health insurance (HMO/PPO)

Job summary

Priority Dispatch Corp. in Chicago, IL, seeks an HR Supervisor to support the HR department with benefits, payroll, training, compliance, and related administration. You will supervise HR staff, conduct investigations, and ensure confidential handling of information.

The role includes open enrollment coordination, HRIS oversight, and participation in audits and vendor management. Strong communication skills and knowledge of employment laws are essential.

Qualifications

• Bachelor's degree in Human Resources or Business Administration required.
• SHRM-CP or PHR certification preferred.
• 2+ years HR experience; supervisory experience preferred.
• Knowledge of federal, state, and local employment laws.

Responsibilities

• Conduct employee relations investigations.
• Coordinate annual open enrollment and benefits communications.
• Process payroll as needed.
• Oversee HRIS administration and data accuracy.
• Maintain compliance with benefits-related laws (ACA, FMLA, COBRA, HIPAA, ERISA).
• Coordinate new hire orientation and onboarding.
• Assist in HR audits and reporting.
• Provide training to HR staff.
• Prepare HR metrics for leadership.
• Handle confidential information with discretion.

Skills

Communication

Organization

Employment law

Discretion

Bilingual EN/ES

Driver's license

HRIS

Payroll

MS Office

Supervisory

Education

Bachelor's degree in Human Resources or Business Administration

SHRM-CP or PHR preferred

Tools

MS Office

Payroll systems

Job description

JOB SUMMARYUnder the supervision of the HR Manager, the Human Resources Supervisor provides support to the Human Resources Department working on doing special projects and assisting with general administration regarding benefits, payroll, training, and development, legal compliance, and other human resources issues. Enjoy hands on work. The Human Resources Supervisor must be sensitive to issues of confidentiality, internal customer service and communication within a diverse staff.SUPERVISORY RESPONSIBILITIESWill supervise and provide guidance to HR staff as needed.ESSENTIAL DUTIESConduct employee relations investigations.Coordinates that employee files are up to date.Administer employee benefit programs including health, dental, vision, life insurance, disability, retirement plans, and leave programs; coordinate benefit eligibility, enrollment, termination, and payments.Oversee HRIS administration and data accuracy.Process payroll as needed.Oversee annual, 90-day, and 180-day performance evaluations.Coordinate annual open enrollment process, including benefit plan communications, group meetings, and system updates.Maintain compliance with all benefits-related laws (ACA, FMLA, COBRA, HIPAA, ERISA, etc.).Represents the organization in unemployment hearings as needed.Coordinates and administers the accommodation process, including receiving and documenting accommodation requests and engaging in the interactive process with employees.Assist in administering FMLA processing.Provides written employment verification.Coordinates new hire orientation as needed.Assists in screening applications and resumes as needed.Provide training to the HR team as requested.Assists in the preparation of special events such as Agency Meetings, Annual Picnics, Christmas Party, and other office or company gatherings.Provides support in compliance in all areas of human resources.Assists with various Human Resources related audits.Provides support by entering, formatting, and printing information; organizing work; relaying messages.Protects operations by keeping HR information confidential.Assist in updating employee files.Performs other duties as assigned by supervisor.Coordinates mandatory annual sexual harassment prevention training in compliance with Illinois law.Monitors changes in federal, state, and local employment law and updates HR policies and procedures accordingly.Maintains and updates the employee handbook and HR policies.Ensures I-9 and other compliance documents for all new hires.Administers workers' compensation claims and coordinates return-to-work planning.Ensures required labor law postings are current at all H.A.S. locations.Processes offboarding and termination paperwork, including COBRA election notices and final pay compliance.Coordinates recruitment activities, including job postings, interview scheduling, and offer letters.Processes personnel actions, including promotions, transfers, pay changes, and employment status updates.Administers the progressive discipline and corrective action process.Prepares HR metrics and reporting for leadership.Assists with HR vendor management, including benefits broker, payroll provider, and HRIS vendor relationships.REQUIRED SKILLS/ABILITIESMust have above average communication skills, both verbal and written.Must have above average organizational skills.Must be knowledgeable with laws and ordinances related to employment.Ability to relate to others in a sensitive, professional, and courteous manner.Ability to handle sensitive and confidential materials and to exercise discretion and independent judgment.Must have a basic knowledge of computers.Bilingual (English/Spanish) and bicultural preferred.Must have a valid State Driver's License and willingness to use personal vehicle in course of employment.Commitment to mission, vision, and values.H.A.S. requires all employees to perform work on-site.Proficiency with the organization's HRIS and payroll systems, and Microsoft Office (particularly Excel).Ability to accurately calculate payroll deductions, benefit contributions, and related figures.Ability to define problems, collect data, establish facts, and draw valid conclusions when conducting employee relations investigations and administering the interactive accommodation process.Willingness and ability to travel among H.A.S.'s eleven Chicagoland locations as needed.Must pass background checks.EDUCATION & EXPERIENCEBachelor's degree in Human Resources or Business Administration, preferred or 2 years' work experience is preferred.SHRM-CP or PHR preferred.Must have supervisory experience and the ability to function under time frames within agency policy and procedures.PHYSICAL REQUIREMENTSSedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.WORK ENVIRONMENTThis position requires on-site work at H.A.S. facilities. The work environment is a typical office setting (cubicles) with a usually moderate noise level. Given the nature of employee relations investigations and the behavioral health services context, employees in this role may be exposed to sensitive matter.EEOIt is the policy of H.A.S. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.The employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.COMPREHENSIVE BENEFITSAt HAS, we value our employees and offer a robust benefits package designed to support your health, well-being, and financial security. When you join our team, you’ll receive:Generous Paid Time Off (PTO)13 Paid Holidays – Enjoy time off to rest and rechargeComprehensive Health Insurance – Affordable HMO, PPO, and HSA options through Blue Cross Blue ShieldDental & Vision Coverage – Choose from HMO or PPO dental plans and vision coverage through Blue Cross Blue ShieldFlexible Spending Account (FSA)- Medical, dependent care and commuterRetirement Plan – 403(b)Life & Disability InsuranceEducation & Training Support - $200 dollars annualVoluntary BenefitsEAP