HR Shared Services Specialist - Benefits

medtronic; Minneapolis (MN); On-site; USD 64,000 - 96,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Plan + employer match

Tuition assistance

Job summary

Medtronic’s HR Shared Services Team in Minneapolis, MN, performs benefits, leave, and disability support onsite four days a week to deliver accurate HR service. The role partners with payroll and vendors to ensure data integrity and efficient processes.

You will contribute to continuous improvement and automation initiatives within HR systems and workflows. The position requires a high school diploma and 2+ years in HR service delivery, with preferred familiarity with ERISA, HIPAA, COBRA, FMLA,

Qualifications

• Experience in US benefits, leave, disability, or HR service delivery processes.
• Experience with HRIS and benefits administration systems such as Workday.
• Strong communication and analytical skills.

Responsibilities

• Administer U.S. health and welfare benefit programs (medical, dental, vision, life, AD&D, FSA, HSA).
• Support enrollments, life events, terminations, and benefits transactions.
• Assist with annual open enrollment activities and issue resolution.
• Administer disability and leave programs including FMLA and time-off policies.
• Audit transactions for accuracy, compliance, and timely processing.

Skills

Excel

Power Automate

Education

High school diploma or equivalent

Tools

Workday

Job description

We anticipate the application window for this opening will close on - 14 Oct 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Medtronic's HR Shared Services Team helps deliver HR support and services at scale by executing standardized HR processes, partnering with HR Business Medtronic’s HR Shared Services Team is helping define the future of HR by delivering scalable, high-quality support that enhances the employee experience and drives operational excellence. This role is essential to ensuring accurate, timely, and professional service across benefits, leave, and disability programs while supporting continuous improvement, automation, and smarter ways of working.

Located at Medtronic's headquarters in Minneapolis, MN, this role is onsite four days per week.

The HR Shared Services Specialist plays an important role in delivering a high-quality employee experience through accurate, timely, and professional HR support. This position partners across HR, payroll, and external vendors to support benefits, leave, disability, and related programs while helping ensure data integrity, operational consistency, and strong service delivery.

In addition to managing day-to-day support, this role contributes to continuous improvement efforts that strengthen processes, enhance efficiency, and support the evolving future of HR through smarter systems, documentation, and automation.

Primary Responsibilities

• Administer U.S. health and welfare benefit programs, including medical, dental, vision, life insurance, AD&D, FSA, HSA, and related offerings
• Support employee enrollments, qualifying life event changes, terminations, and other benefits transactions
• Assist with annual open enrollment activities, including employee communications, system updates, issue resolution and process support
• Administer disability and leave programs, including short-term disability, long-term disability, FMLA, and other time-off policies
• Serve as an escalated resource for employee and manager inquiries related to benefits, leave, disability, and time-off programs
• Partner with internal stakeholders and external vendors to research and resolve complex cases
• Audit transactions and data to ensure accuracy, compliance, and timely processing
• Generate reports and support compliance reviews, process documentation, and HR projects
• Identify and help implement process improvements, system enhancements, and service delivery efficiencies, including opportunities for automation
• Support testing, issue tracking, and updates related to HR systems and workflows

Required Qualifications

• High school diploma (or equivalent) and 2+ years of experience in employee benefits, leave, disability or HR service delivery processes, or an advanced degree.

Preferred Qualifications

• Hands-on experience administering U.S. benefits and leave programs, including ERISA, HIPAA, COBRA, FMLA, and ACA-related processes
• Experience supporting employee benefits administration in a shared services or HR operations environment
• Experience with HRIS and benefits administration systems such as Workday
• Strong proficiency in Microsoft Excel and Power Automate, with the ability to analyze data, build reports, streamline workflows, and support automation efforts that improve operational efficiency
• Excellent communication, customer service, problem-solving, and critical thinking skills, with the ability to assess complex issues, identify root causes, and recommend effective solutions
• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
• Experience working independently while partnering effectively across HR teams, payroll, and vendors
• Experience working with benefits carriers, third-party administrators, or other external vendors
• Experience with process improvement, testing, or system configuration activities
• Experience creating SOPs, knowledge articles, or process documentation
• Familiarity with multi-state benefits or leave administration

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$64,000.00 - $96,000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

For regular employees who work 20+ hours per week:

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance, Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)

For all regular employees:

• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.