HR Shared Services Manager

MedStar Health; Cincinnati (OH); Hybrid; USD 75,000 - 95,000; Full time

Job summary

A leading healthcare organization is seeking an HR Shared Services Manager to manage daily HR operations. This role focuses on leading a team to streamline processes, improve employee experience, and drive operational efficiency. The ideal candidate will have a bachelor's degree and strong leadership skills, with experience in HR service delivery.

Benefits

401(k) with match

Paid Time Off

Medical, dental, and vision benefits

Short and long term disability benefits

Merit increases

Qualifications

• Proven ability to lead and motivate a team, manage multiple priorities.
• Strong analytical abilities and a data-driven approach to decision-making.
• Experience implementing and improving a Shared Service Center.

Responsibilities

• Oversee and manage the daily operations of the HR Shared Service Center.
• Lead the development of the Shared Services Center.
• Enhance existing service offerings and ensure compliance with policies.

Skills

Leadership

Communication

Analytical Skills

Interpersonal Skills

Problem Solving

Education

Bachelor's degree in business administration or related field

Tools

HRIS systems

AI tools

Job description

ABOUT THE ORGANIZATION

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries.Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.

Sun Chemical Corporation is a subsidiary of Sun Chemical Group Cooperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website atwww.sunchemical.comor connect with us onLinkedInorTwitter

HR Shared Services Manager (Hybrid)

Targeted Locations: Chicago, IL--Cincinnati, OH-- Parsippany, NJ

POSITION SUMMARY/OBJECTIVE:

We are seeking an experienced and dynamic leader to oversee and manage the daily operations of our HR Shared Service Center. This individual will be responsible for leading a team dedicated to providing high-quality HR services, streamlining HR processes, and ensuring seamless delivery of HR support to employees across the organization. The HR Shared Services Manager will play a pivotal role in enhancing the employee experience, improving operational efficiency, and driving HR service excellence.

ESSENTIAL JOB FUNCTIONS:

• Leading the development of the Shared Services Center.


• Identify, plan for, and develop strategies, services and activities to support current and future customer needs.


• Drive efficiency and standardization with an emphasis on repeatable scalable processes to enable seamless integration of future growth activities.


• Work with leadership to enhance existing service offerings, through re-engineering and/or automation of key processes where necessary.


• Identify and implement ongoing improvements of those activities within the different business processes.


• To deliver agreed Shared Service Center objectives and performance


• Oversee the development of SLAs with all customer groups.


• Implements planning, budgeting, and communicates organizational goals


• Ensures compliance with policy and procedural directives.


• Monitors overall Shared Service Center, teams and individuals' performance.


• Drives Shared Service Center staffing through involvement with the selection, training, career development and evaluation programs.


• Ensures that all controls, policies, activities, and the deployment of resources within the Shared Service Centre are consistent with company initiatives.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor's degree in business administration or related field.


• Proven ability to lead and motivate a team, manage multiple priorities, and solve complex problems.


• Excellent communication, interpersonal, and organizational skills.


• Strong analytical abilities and a data-driven approach to decision-making.


• Experience implementing and improving a Shared Service Center.

PREFERRED EDUCATION AND EXPERIENCE:

• Certification in HR (e.g., SHRM-CP, PHR).


• Knowledge of global HR practices and multi-country HR service delivery.


• Experience with HR process automation and AI tools.


• Success Factors experience


• Experience with HR service delivery models and HR technology platforms (e.g., HRIS systems)

Salary: $75K - $95K

BENEFITS

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary.

EQUAL EMPLOYMENT OPPORTUNITY

It is Sun's policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.

Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired. #ID23