HR Shared Services Center Advisor II (Payroll)

Navy Federal Credit Union; Vienna (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

Navy Federal Credit Union is seeking a Payroll Administrator to administer, implement, and develop payroll functions for multi-state and overseas staff. You will ensure compliance with federal/state regulations, process bi-weekly payroll, and counsel employees on payroll policies.

The role requires strong data entry and reporting skills, attention to detail, and collaboration with HR and ISD teams. The position is based in Vienna, VA with standard hours Mon-Fri, 8:00 AM - 4:30 PM.

Qualifications

• Experience administering payroll for multi-state operations and compliance with federal/state laws.
• Proficient with payroll taxes, garnishments and timekeeping procedures.
• Strong data entry, reporting and auditing capabilities.
• Proficient in MS 365 (Excel, Word, PowerPoint).
• Effective communication with diverse internal/external contacts.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Administer payroll data and ensure accuracy for multi-state and overseas employees.
• Manage and validate payroll processes via T&L module in HCM Oracle; ensure GL reconciliation.
• Develop queries to identify discrepancies and implement solutions.
• Research and resolve payroll data issues and communicate resolutions to staff/management.
• Coordinate with HR and ISD to address issues and ensure tax information is current.
• Assist with testing, upgrades, and enhancements to payroll systems.
• Prepare payroll reports and provide templates for testing.

Skills

Payroll systems

Regulatory knowledge

Data entry and auditing

MS 365

Communication skills

Attention to detail

Time management

Problem solving

Collaboration

Education

Bachelor's degree in related field

HR accreditation

Navy Federal HR policies knowledge

Tools

Oracle Cloud

PeopleSoft

HRIS

ADP

Oracle HCM

Job description

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Administer, implement, and develop payroll functions for multi-state and overseas sponsored employees to include payroll earnings, deduction programs, taxes, and garnishments. Ensure compliance with federal, state and international employment regulations and laws. Assist in the preparation and processing of the bi-weekly payroll. Counsel employees on payroll policies and procedures.

Responsibilities

• Ensure payroll data is complete, accurate, reported to the general ledger and meets standards required by federal and state agencies
• Ensure timely and accurate payment of employees and legality of timecards by administering the T&L module of HCM Oracle and is reported to the general ledger -
• Develop and run queries to validate and identify T&L issues/discrepancies and design and implement solutions
• Research and respond to production issues and communicate resolution options/solutions to staff and management
• Perform check and validations of payroll data from third parties and resolve exceptions -
• Monitor system performance and collaborate with HR and ISD analysts to coordinate resolution of issues/problems
• Research and resolve paycheck discrepancies, leave balances, overpayments, and other related adjustments
• Collaborate with HR business partners to ensure availability of appropriate and required tax information and documentation and assist with addressing employee inquiries and problem resolution
• Determine, participate and develop implementations in testing, modifications, upgrades and/or enhancements to payroll system
• Generate, analyze and reconcile HR, T&L, and Payroll report data and prepare templates for testing
• Train, advise, develop and maintain procedural documentation and training materials on-pay and timekeeping policies for staff and management
• Partner with business units to ensure information related to personnel changes are up to date and complete to avoid adverse effect on the business continuity of the credit union -
• Advise and serve as point of contact for employees and management with questions related to payroll processing, pay and timekeeping policies, eligibility, employee status, etc.
• Administer Employee Garnishment Program in accordance with federal and state laws from receipt of order to completion of order
• Ensure compliance with state and federal payroll laws, including validation of employee charges, adherence to FLSA, company transfers, separation payouts, and other related areas
• Prepare timesheet, reconcile pay/severance (bonus), and load Korean payroll to third party vendor
• Involved in projects or portions of projects including optimization of payroll - Participate In
• Responsible for coordinating efforts among HR business partners to ensure proper maintenance and flow of employee data
• Performs other duties as assigned

Qualifications

• Working knowledge of Payroll systems (e.g., Oracle Cloud, PeopleSoft, HRIS, ADP) and the interrelations among data fields and panels within the system
• Working knowledge of government regulations related to payroll taxes and payroll processing
• Extensive experience in performing data entry, reporting, and auditing
• Proficient in MS 365 (Excel, Word, PowerPoint)
• Effective skill working with diverse internal and external contacts
• Exposure to managing multiple priorities independently and/or in a team environment to achieve goals
• Effective skill in presenting findings, conclusions, alternatives and information clearly and concisely
• Effective research, analytical and problem-solving skills
• Advanced skill maintaining accuracy with attention to detail and meeting deadlines
• Effective skill exercising initiative and using good judgment to make sound decisions
• Significant experience in handling highly confidential and sensitive situations
• Effective verbal and written communication skills
• Effective organizational, planning and time management skills
• Effective database and presentation software skills

Desired Qualifications

• Bachelor's degree in a related field such as Human Resources, Accounting, or related field or the equivalent combination of training, education, and experience
• Professional organization accreditation for payroll and HR
• Working knowledge of Navy Federal Human Resources policies, procedures, and programs
• Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

Additional Information

Hours

• Monday - Friday, 8:00AM - 4:30PM

Location

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams

Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.