HR Services – Support Associate

University of British Columbia; Idaho; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Remote opportunities

401K with company match*

Tuition reimbursement (after 90 days)

Flexible work environment

PTO

Paid Holidays

Employee assistance programs

Medical, Dental, and vision coverage

HSA/FSA

Wellness program

Adoption assistance

Short term disability

Long term disability

Life insurance

Job summary

University of British Columbia is seeking an HR Services – Support Associate for a US-based fixed-term remote role. You will provide administrative and coordination support across the full employee lifecycle, enabling HR programs from onboarding to audits and reports.

Ideal candidates have a bachelor’s degree in HR or related field, 5+ years HR experience, strong communication, and proficiency with MS Office. Remote opportunities and competitive benefits are offered.

Qualifications

• Bachelor’s degree in HR, Business Administration, Psychology, or related field.
• 5+ years HR experience.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office.
• Ability to maintain accurate records and handle confidential information.

Responsibilities

• Provide administrative and coordination support across the full employee lifecycle.
• Assist with HR programs including employee relations, promotions, performance management, and compliance.
• Draft professional correspondence and manage HR documentation.
• Support audits, documentation, and reporting across multiple countries and jurisdictions.

Skills

HR experience

Communication skills

MS Office

Attention to detail

Collaboration

Education

Bachelor’s Degree in Human Resources or related field

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HR Services – Support Associate

US-Fixed Term Human Resources Remote, US

3 days ago Requisition ID: 7788

As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improvingpatient outcomes and advancing healthcare.At UBCwe provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.

Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impacton the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that foster creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!

Brief Description:

The HR Services Support Associate serves as a critical operational support to the Global Human Resources team, providing administrative and coordination support across the full employee lifecycle. This role enables the efficient execution of key HR programs including employee relations, promotions, performance management, compensation administration, retention initiatives, workforce planning, organizational changes, compliance activities, audits, and employee documentation.

Acting as a central point of coordination, this position helps ensure HR processes are executed consistently, accurately, and in compliance with country-specific employment requirements and company policies.

The role is essential to maintaining operational excellence across a global workforce by managing high-volume administrative processes, supporting sensitive employee matters, and ensuring timely delivery of critical HR initiatives.

Specific job duties:

• Handle global administrative duties as assigned by HR team that include creation and maintenance of promotion letters, form letters, and other documentation required to support employee changes.
• Assist in preparing case files, summaries, and supporting materials for leadership review or HR documentation purposes
• Support Employee Relations case intake by gathering initial information, organizing documentation, and entering case details accurately into applicable systems.
• Maintain thorough, accurate, and confidential documentation of employee matters and related communications.
• Assist with reviewing employee relations documentation, including attendance records, performance-related materials, corrective action summaries, and supporting documentation.
• Draft clear and professional correspondence, meeting summaries, and follow-up communications for review by Employee Relations leadership or HR Business Partners.
• Provide administrative and coordination support for employee matters, workplace concerns, and performance-related processes.
• Help track timelines, action items, and required follow-ups to support timely resolution of employee relations matters.
• Respond to routine employee relations inquiries or route matters to the appropriate Employee Relations team member when additional guidance is needed.
• Partner with Human Resources, managers, and internal stakeholders to support consistent and timely handling of employee matters.
• Manage assigned tasks and priorities according to business needs while seeking guidance when appropriate.
• Support administration of country-specific employment documentation, including employment contracts, employee change letters, statutory notices, and regulatory documentation.
• Coordinate and maintain documentation required for internal, client, regulatory, and employment-related audits.
• Assist HR partners in ensuring employee records, employment actions, and HR documentation comply with local legal and regulatory requirements.
• Partner with HR and business stakeholders to monitor completion of required employment documentation across multiple countries and jurisdictions.
• Perform other duties as required and assigned

Supervisory Responsibility:

N/A

Desired Skills and Qualifications:

• Bachelor’s Degree in Human Resources, Business Administration, Psychology, or a related field preferred; or equivalent work experience.
• 5+ years experience in HR
• Entry-level Employee Relations experience preferred.
• Strong written and verbal communication skills, including the ability to draft clear, professional email communications.
• Strong attention to detail and ability to maintain accurate records.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Basic understanding of Human Resources practices, employee relations concepts, and workplace policies preferred.
• Proficiency in Microsoft Office suite, including Word, Excel, Outlook, and Teams.
• Strong organizational and time management skills.
• Ability to follow established processes, ask clarifying questions, and elevate matters appropriately.
• Willingness to learn and adapt to new systems, processes, employment policies, and regulatory requirements.
• Ability to work collaboratively in a team environment and maintain professionalism under pressure.
• Maintain HR data integrity across systems, trackers, and documentation repositories.
• Generate and analyze routine reports related to promotions, employee relations cases, staffing changes, audits, workforce metrics, and organizational initiatives.
• Identify data discrepancies and proactively partner with HR stakeholders to resolve issues.

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.

Here are some of the exciting perks UBC offers:

• Remote opportunities
• Growth opportunities for promotion
• 401K with company match*
• Tuition reimbursement (after 90 days of employment)
• Flexible work environment
• PTO
• Paid Holidays
• Employee assistance programs
• Medical, Dental, and vision coverage
• HSA/FSA
• Wellness program
• Adoption assistance
• Short term disability (after 90 days of employment)
• Long term disability
• Life insurance

UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.