HR & Sales Administrative Specialist (Part-Time)

Wet Noses Natural Dog Treat Company, LLC; Monroe (WA); On-site; USD 29,000 - 34,000; Part time

Job summary

Wet Noses Natural Dog Treat Company, LLC, located in Monroe, WA, is seeking a part-time Human Resources and Administrative Assistant to support HR tasks, payroll, onboarding, and engagement while assisting Sales and Marketing with customer service and order administration.

You will handle postings, screenings, time attendance, data maintenance for UPCs/SKUs, and assist with donor requests, samples, and general office duties in a fast-paced production setting.

Qualifications

• Discretion and integrity in handling sensitive information.
• Excellent verbal, written, and in-person communication skills.
• Self-starter who’s organized, detail-oriented, and can juggle priorities.
• Dependable, professional, and adaptable in a fast-paced environment.

Responsibilities

• HR/administrative support: staffing/recruitment postings, resume screening, and interview scheduling.
• Onboarding new hourly hires through orientation and evaluation, including paperwork and file setup.
• Payroll support and time/attendance tracking.
• Employee engagement and recognition programs.

Skills

Discretion & integrity

Excellent communication

Organized

Detail-oriented

Multitasking

Tools

Microsoft Office

Job description

$21 - $25 per hour

Wet Noses® is a premier manufacturer of naturally crafted, human-grade dog treats — made in our 80,000 sq. ft. SQF certified, USDA organic facility. Founded in 1998 on a simple idea (if you wouldn’t eat it, don’t feed it to your dog), we’re passionate about quality, freshness, and never letting a good idea get stale.

We’re looking for an organized, upbeat multitasker to join our team part-time! In this role, you’ll handle administrative tasks across multiple HR areas, including recruiting, payroll support, employee engagement and appreciation, and training, while also supporting our Sales and Marketing team with customer service, orders, and account administration. Some HR responsibilities are highly sensitive and confidential. It’s a great fit for someone who enjoys variety, moves fast, and takes pride in getting the details right.

What You’ll Do

Human Resources

• Assist with hourly staffing and recruitment: job postings, resume screening and interview scheduling.
• Assist with onboarding new hourly hires from orientation through the evaluation period, including paperwork, presentations, training and personnel file set-up
• Provide payroll support – with time and attendance
• Partner with the employee engagement team for employee recognition, engagement, and appreciation programs

Customer Service & Order Support

• Serve as the first point of contact for customer inquiries via phone, email, and voicemail
• Process wholesale and retail orders through our inventory management system
• Manage the customer service inbox and resolve concerns professionally, escalating quality issues as needed
• Track customer feedback to spot trends and opportunities for improvement
• Support wholesale, distributor, and retail account follow-ups and reporting
• Assist Sales and Marketing Reps with ad hoc projects, account tasks, campaigns, and promotions
• Help set up e-commerce orders (EDI)

Product, Brand & Data Maintenance

• Maintain UPCs, SKUs, and item setup across internal systems and retail partners (Petco, PetSmart, Sam’s Club, etc.)
• Keep eCommerce listings and images current across partner platforms
• Partner with Quality and R&D on new product development

Samples & Donations

• Manage sample requests and shipments for customers and partners
• Field and coordinate donation requests to community organizations and rescues

Administrative & Office Support

• Greet visitors, handle mail, and run office errands
• Support special projects across departments as needed

What We’re Looking For

• Discretion and integrity in handling sensitive, confidential information
• Excellent verbal, written, and in-person communication skills
• A self-starter who’s organized, detail-oriented, and great at juggling priorities
• Dependable, professional, and adaptable in a fast-paced environment

Good to Know

• Computer Skills: Microsoft Office (Word, Excel, PowerPoint)
• Physical Demands: Regular sitting/talking; frequent standing, walking, and reaching; occasional lifting up to 50lbs
• Work Environment: Office setting within our production facility; occasional exposure to allergens (peanuts, flour) and temperature extremes (coolers, freezers, outdoor areas)