HR Recruiter & Training Coordinator

BENCHMARK; Houston (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

Pyramid Global Hospitality, a leading hospitality management company, seeks an HR Recruiter & Training Coordinator for the Houston area. You will support recruitment, onboarding, training, benefits processing, and employee communications, partnering with HR leadership and property managers to sustain a positive workplace culture.

The role requires strong organizational skills, HR system experience, and a client-focused mindset in a fast-paced hospitality setting.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, Psychology, Organizational Development or related field preferred; equivalent education/experience considered.
• Approximately 1–2 years of HR recruiting, HR administration, training coordination or related hospitality HR experience preferred.
• Experience with Workday or a comparable HR/recruiting system preferred.
• Experience with Learning Management Systems (LMS) or employee training platforms preferred.

Responsibilities

• Provide timely customer service to hotel/resort employees
• Assist with day-to-day HR department operations
• Assist with recruitment and onboarding processes
• Assist recruiting efforts and onboarding events
• Assist with diversity outreach and proactive recruiting strategies
• Create and distribute employee communications
• Update job postings and communications venues
• Help plan and roll out employee initiatives and events
• Process reports, invoices, and related mail
• Support departmental development initiatives
• Assist onboarding, work experience programs, training materials, and pulse surveys
• Stay current with employment law, HR policies and training requirements for Federal and State laws

Skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking

HR technology familiarity

Education

Bachelor’s degree in HR/related field

Tools

Workday

Learning Management System (LMS)

Microsoft Office

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

The Houston Marriott Westchase is one of the largest full-service Marriott hotels in Houston. As a premier business-friendly and event-focused property, we offer over 604 guest rooms, with more than 43,000 square feet of event space, as well as the Republic Grill Restaurant, the Republic Lounge for evening cocktails, and an on-site Starbucks for a quick grab-and-go coffee located inside our Gift Shop. We are conveniently located in the Westchase District, just 3 miles south of Memorial City Mall, off of Beltway 8 and Westheimer. Our prime location and our friendly and positive atmosphere make us an ideal place for guests — as well as employees! Find out today what a career at the Houston Marriott Westchase with Pyramid Global Hospitality can mean for you!

What you will have an opportunity to do:

We are looking for a highly engaging, compassionate, customer focused individual to join our Human Resources team as a HR Recruiter & Training Coordinator. The successful candidate for this role is engaging, full of energy, compassionate, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The HR Recruiter & Training Coordinator supports the employee experience from recruitment and onboarding through ongoing training, development, and benefits administration support. This position coordinates full-cycle recruitment activities, facilitates new-hire onboarding, maintains training and certification records, supports annual open enrollment and benefits processing, supports employee communications, and helps ensure HR files and documentation remain accurate, organized, and compliant. The ideal candidate is highly organized, approachable, detail-oriented, and comfortable working in a fast-paced hospitality environment. This individual enjoys connecting with people while maintaining the administrative discipline necessary to track recruitment activity, training requirements, certifications, benefits deadlines, and employee records. This position works closely with Human Resources leadership, department leaders, and associates to support staffing needs, employee development, benefits administration, compliance, and a positive workplace culture.

Your Role:

• Provide timely customer service to hotel/resort employees
• Assist with day to day operations of the Human Resource Department functions and duties
• Assist with recruitment and onboarding process
• Assist recruiting efforts and onboarding events
• Assist with diversity outreach and leading proactive recruiting and placement strategies
• Create and distribute communication documents
• Update postings and communication venues throughout the Resort
• Assist in planning and rolling out employee initiatives, meetings, group discussions, events and celebrations
• Process, in a timely manner, reports, invoices, bills and associated mail
• Assist with departmental development initiatives
• Support Human Resources activities, including onboarding, work experience programs, training materials, and employee pulse surveys
• Keep current with employment law, human resources policies and training requirements as related to Federal and State laws

Education & Experience:

Bachelor's degree in Human Resources, Business Administration, Hospitality Management, Psychology, Organizational Development, or a related field preferred; equivalent relevant education and/or experience will be considered in lieu of a degree. Approximately 1-2 years of relevant experience in recruiting, Human Resources administration, training coordination, hospitality HR, or a related function preferred. Hospitality or hotel Human Resources experience is preferred. Experience with Workday or a comparable Human Resources/recruiting system is preferred. Experience with Learning Management Systems or employee training platforms is preferred.

Knowledge, Skills & Abilities:

Strong interpersonal and relationship-building skills with the ability to interact professionally with candidates, associates, managers, and senior leaders. Excellent written and verbal communication skills. Strong organizational skills and exceptional attention to detail. Ability to manage multiple priorities, deadlines, interviews, training schedules, certifications, benefits deadlines, and administrative responsibilities simultaneously. Ability to maintain accurate and well-organized electronic and physical records. Strong follow-through and ability to independently track outstanding items through completion. Comfortable learning and working with HR technology, recruitment systems, training platforms, Microsoft Office, and other business applications. Ability to create clear, professional, and visually engaging employee communications, flyers, and bulletin-board materials. Sound judgment and discretion when handling confidential or sensitive information. Collaborative, service-oriented approach with a commitment to supporting both employees and operational leaders. Ability to adapt priorities based on changing hotel and staffing needs. Bilingual English/Spanish skills preferred (not required) and, where applicable, related to legitimate business needs of the property.

Physical Demands:

• Ability to walk throughout the hotel to support employees, training, orientations, meetings, and HR activities
• Ability to sit and work on a computer for extended periods
• Ability to stand during orientations, training sessions, recruiting events, and employee activities
• Ability to occasionally bend, reach, and carry materials
• Ability to occasionally lift or move items weighing up to 20 lbs., with or without reasonable accommodation
• Frequent computer use, including Workday, email, LMS, spreadsheets, and other HR systems
• Ability to review resumes, employee files, training records, certifications, and other HR documents
• Regular interaction with candidates, employees, managers, and hotel leadership
• Frequent telephone, in-person, virtual, and written communication

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.