HR Process Innovation Architect (Remote)

Rentokil North America; Nashville (TN); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in pest control is looking for a skilled HR Technology Project Manager to bridge HR functions and technical resources. This role requires strong project management skills, experience in HR technology, and a proactive approach to continuous improvement. Join a team that values excellence and offers numerous growth opportunities.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Matching

Paid Vacation

Tuition Reimbursement

Qualifications

• 5+ years of experience in Human Resources, IT, or other functions.
• 2+ years of experience focused on corporate program management or technology project leadership.

Responsibilities

• Interface between functional users and technical resources to gather requirements.
• Analyze HR data to identify trends, gaps, and opportunities for improvement.
• Lead projects aimed at optimizing HR systems, tools, and procedures.

Skills

Communication

Analytical

Project Management

Leadership

Continuous Improvement

Education

Bachelor's degree in HR, Business Administration, IT, Project Management

Tools

Workday

Power BI

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

This role serves as a link between HR functions and technical resources by gathering requirements from functional users to translate their needs into technical parameters to aid in the accurate delivery and implementation of HR technology solutions. A key aspect of the position is partnering with stakeholders to prioritize projects aligned with business strategy and objectives, considering resource and time limitations. The ideal candidate will apply lean methodologies, continuous improvement concepts, and a consultant mindset to drive efficiency, improve processes, and support the strategic goals of HR and the broader organization. The individual in this role will develop a deep understanding of diverse HR and business functions through collaboration to achieve organizational goals.

Key Performance Indicators:

1. Ensure on-time completion of projects and initiatives
2. Improve business efficiency and effectiveness by leveraging technology
3. Manage change through effective leadership, proactive communication, and education of affected users
4. Drive customer/stakeholder satisfaction through effective communication, expectation-setting, and execution

Principle Duties and Responsibilities:

• Interface between functional users and technical resources to gather, translate, and communicate requirements
• Work with peers, leaders, and cross-functional partners to prioritize projects and partner with the business to plan around limitations
• Analyze HR data to identify trends, gaps, and opportunities for improvement
• Perform ongoing reviews of business processes to identify areas for improvement and develop optimization strategies
• Ensure process documentation is created and kept up to date (SOPs, job aids, etc.)
• Evaluate potential system solutions considering efficacy, level of effort, alternatives, and downstream impacts
• Build and maintain project roadmap for supported functions
• Lead projects aimed at optimizing HR systems, tools, and procedures
• Coordinate testing and validation for technology implementations
• Apply concepts of continuous improvement to existing processes and configuration
• Apply lean methodologies to remove wasted steps and create efficiency
• Develop reporting (in partnership with HRIS) to support required business process analysis
• Assist leaders with managing change by providing guidance and support to ensure successful adoption of new processes and technologies
• Identify inefficiencies and propose solutions to improve HR processes and workflows
• Maintain up-to-date records reflecting changes and improvements
• Must possess experience leading complex data & analytics focused projects
• Experience leading workforce management projects preferred
• Experience partnering with business intelligence teams or working with data visualization tools (e.g., Power BI) a plus

Required Experience:

• 5+ years of experience in Human Resources, IT, or other functions with transferable skills
• 2+ years of experience focused on corporate program management or technology project leadership
• 2+ years experience in Workday or similar complex cloud-based HR software
• 1+ years of experience in organizational efficiency and continuous improvement preferred

Required Leadership Traits and Characteristics:

• Excellent communication and interpersonal skills
• Ability to balance and prioritize multiple complex projects
• Proficiency in project management and change management practices
• Strong analytical skills and experience with data-driven decision-making
• Extremely attentive to accuracy and detail
• Excellent interpersonal, communication, and customer service skills
• Effective communication with large, multi-level teams, including public speaking and delivering presentations
• Ability to analyze large data sets and translate into actionable recommendations
• Ability to articulate issues and build consensus with stakeholders
• Proactive mindset to improve processes and challenge the status quo
• Ability to work independently and make judicious decisions without supervision

Formal Education, Qualifications, and Training:

• Bachelor's degree in HR, Business Administration, IT, Project Management, or related field or equivalent experience
• Certification in continuous improvement or organizational efficiency methodologies (e.g., Lean Six Sigma, Kaizen) preferred

Why Choose Us?

A career with the Rentokil family of companies offers numerous opportunities for growth. We promote from within, reward high performance, and provide competitive pay and performance incentives. Our benefits include:

• Multiple avenues for career growth
• Training and development programs
• Tuition reimbursement for FT colleagues

Our health and wellness benefits include Medical, Dental, Vision, Disability, and Life Insurance, starting on day 1 for full-time colleagues. We also offer a 401(k) plan with company matching, paid vacation and holidays, and a focus on health, safety, and flexibility.

We seek individuals eager to make a difference in our customers' lives. This company is a Drug-Free workplace and complies with all laws related to employment of individuals with disabilities. For more information, see the links provided. By applying, you agree to receive communications via text from our systems throughout the hiring process.