HR People Operations Generalist

Bake’n Joy; Andover (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement benefits

Variable annual bonus

Job summary

Bake’n Joy in Andover, MA, seeks an HR People Operations Generalist to manage HR operations. The role involves benefits administration, compliance, and employee support in a manufacturing environment.

This full-time position requires a Bachelor's degree, plus at least 3 years of HR experience, focusing on benefits and leave administration. Strong communication and technology skills, particularly in ADP and HRIS, are vital for success in this dynamic role.

Qualifications

• At least 3 years of human resource generalist experience focused on benefits and leave administration.
• Experience with multi-state leave administration required.
• Proficiency in HRIS and third-party provider benefit and leave administration portals.

Responsibilities

• Manage benefits administration including enrollments and vendor coordination.
• Ensure compliance with employment laws and manage documentation.
• Oversee leave of absence programs and provide associate support.

Skills

Benefits Administration

Compliance & Documentation

Leave & Absences Management

Learning Program Administration

Communication

Interpersonal Skills

Organizational Skills

Problem-Solving

Confidentiality

Technology Proficiency

Legal Knowledge

Education

Bachelor’s degree in Human Resources or related field

Bilingual proficiency in Spanish

Tools

ADP Workforce Now

HRIS

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HR People Operations Generalist

Full Time ADMIN 2 North Andover, MA, US

5 days ago Requisition ID: 1311

Salary Range: $65,000.00 To $85,000.00 Annually

Family-owned and operated, Bake’n Joy Foods, Inc. is a leading manufacturer of top-quality bakery products, founded in 1941. We manufacture a variety of products for professional bakers, including frozen scoop batters, pre-deposited muffins, cornbread, loaf cakes, and Boston Coffee Cakes, as well as mixes, and an expanding line of fully baked items such as coffee cakes, loaf cakes, and more. We remain committed to providing top-quality products, service, and value to our customers.

People & Culture People Operations Generalist

Job Summary / Objective

The People & Culture (P&C) People Operations Generalist supports core HR operations within a dynamic food manufacturing environment. This role is responsible for benefits and leave administration, compliance, learning management, HR systems, and the execution of key P&C programs. The Generalist serves as a trusted resource to associates and managers, ensuring compliant, efficient, and associate‑focused HR processes.

Essential Functions

• Benefits Administration: Responsible for benefits administration, including enrollments, changes, audits, and invoices, vendor coordination, and associate support.
• Compliance & Documentation: Ensure compliance with federal, state, and local employment laws and regulations. Track and document training, continuing education, and work assessments. Conduct background checks and verify employment eligibility.
• Leave & Absences Management: Responsible for the leave of absence programs, including FMLA, ADA, state medical leave programs, and other statutory or company‑specific leave programs. Ensure consistent application and associate support throughout the leave process.
• Learning Program Administration: Assign and launch learning activities in the Learning Management System. Leverage data and reporting to monitor and report on learning progress. Coordinate in‑house and external training sessions. Create and manage an annual training schedule.
• Associate Handbook and Company Policies: Maintain and administer the associate handbook, including drafting and updating policies to ensure compliance with federal, state, and local regulations; partnering with leadership to implement policy changes; communicating updates to associates; and providing guidance and interpretation to managers and associates to ensure consistent application.
• P&C Systems & Reporting: Utilize ADP and other P&C management systems to maintain employee records, generate reports, and provide data‑driven insights to support P&C decision‑making.
• Uniform Program Management: Manage and administer the company‑wide uniform program, including new hire setup, uniform changes, locker coordination, vendor partnership, inventory oversight, safety compliance alignment, and invoice auditing and processing to ensure cost accuracy and control.
• Communication: Excellent verbal and written communication skills.
• Interpersonal Skills: Strong negotiation, conflict resolution, and interpersonal skills.
• Organizational Skills: High attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Problem‑Solving: Strong analytical skills, with the ability to address complex P&C issues effectively.
• Confidentiality: Ability to handle sensitive information with integrity and professionalism.
• Technology Proficiency: Proficient in Microsoft Office Suite, HRIS, and talent management systems.
• Legal Knowledge: Thorough understanding of employment‑related laws and regulations.

The role is an office‑based role within a food manufacturing facility, and may occasionally need to visit production areas, requiring adherence to safety protocols and use of personal protective equipment (PPE).

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to navigate different departments within the facility.

Reports To

• Vice President of People & Culture

Position Type

• Full‑Time

Work Hours

• Core hours are Monday through Thursday, 8:00 AM to 5:00 PM, and Friday, 8:00 AM to 3:00 PM.
• This position requires an in‑office presence with one remote day per week.

Travel

• Regional vehicular travel may be required for training, meetings, and manufacturing plant visits.

Required Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related experience.
• Bilingual proficiency in Spanish.
• At least 3 years of human resource generalist experience with a focus on benefits and leave administration.
• Experience with multi‑state leave administration.
• Proficiency in HRIS and third‑party provider benefit and leave administration portals.

Preferred Education & Experience

• Experience with ADP Workforce Now (WFN) is highly preferred.

Compensation

The typical starting salary range for this position is $65,000 - $85,000 per year. Several factors, including skills, experience, education, certifications, and the location of the job, will determine the actual pay offered. The salary range for this role reflects the competitive labor market value for associates in these positions.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Bake’n Joy offers a comprehensive Total Rewards package that includes affordable, high‑quality healthcare for our associates and their families, life insurance and disability benefits for security, and retirement benefits to help plan for the future.

Bake’n Joy is committed to fostering an environment where associates from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where associates can succeed, both professionally and personally.

Bake’n Joy provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.