Benefits & Payroll Coordinator

CBIZ; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

CBIZ is seeking an HR Generalist to join our HR Services team in St. Louis, MO. You will gain exposure to HR, benefits, and payroll functions across multiple clients, handling day-to-day outsourced operations and serving as a trusted contact for client teams.

The role emphasizes client success, strong communication, and collaboration with Benefits and Payroll specialists, with mentorship from senior HR consultants and ongoing opportunities for growth.

Qualifications

• Bachelor's degree in HR, Communications, or Business.
• 2+ years of HR experience.
• Experience with benefits and payroll a plus.
• Proficient with Microsoft Office tools.

Responsibilities

• Own client relationships and manage day-to-day outsourced HR operations.
• Collaborate with HR consultants, Benefits and Payroll specialists.
• Serve as primary contact for client employees and leadership on HR matters.
• Research and resolve HR issues; conduct status meetings with clients.
• Ensure internal controls and timely data entry for vendors/clients.

Skills

Communication skills

Interpersonal skills

Collaborative work style

Analytical thinking

Attention to detail

Fast-paced environment

Education

Bachelor's Degree in HR, Communications, or Business

Tools

Excel

Word

Outlook

HRIS systems

Job description

Job Description

Have a little bit of experience in human resources? Looking to grow your knowledge and gain the experience you want in HR to move to that next level? We might be the right fit for you right now! The HR Generalist on our HR Services team is a very strong and qualified team member who has a diligent focus on client success and member-level customer service. This team player will gain exposure to all aspects within the human resource, benefits, and payroll functions for all different types of organizations, across multiple clients within multiple states. As an HR Generalist on our team, you might own some of your own clients while working with a Benefits Specialist and/or Payroll Specialist, or you might play a part of a larger team where you receive mentorship from a tenured HR Consultant. Regardless of the internal team structure, the experience you will manage during the everyday tasks will be immeasurable.

Our HR Services team has developed a very strong, family-like bond, and we enjoy working hard together to celebrate each other’s successes and encourage each other through the challenges. We truly enjoy all of the tough things that HR can throw our way, and we fully support each other as we each strive for continuous growth and personal development. We are looking for a team player who enjoys stepping into the mud with the rest of us, is not afraid to research new laws and regulations or who fades away from difficult situations – we are looking for strength and excitement, and we’re ready to provide support in your growth!

• Owner of specific client relationships and manages the day-to-day outsourced HR operations for the client
• Work as part of internal client teams for specific clients, collaborating with HR consultants, as well as Benefit and Payroll Specialists, to manage client workload
• Serve as the direct contact for client employees and leadership teams for all things related to human resources, benefits, and payroll
• Research, communicate, and accurately resolve human resource issues and concerns
• Conduct status meetings with clients to ensure client needs are being met according to the service scope and commitments
• Update, create, and develop HRIS changes for client-specific needs
• Audits payroll and monthly benefit reconciliations
• Assist in the preparation and production of professional materials for training presentationsCompletes and/or provides assistance with compliance reports such as EEO-1, VETS-4212, etc.
• Exhibit client-focused behavior and apply knowledge and training to support client needs
• Answer calls, research, and process client requests, and document actions as appropriate
• Provide support on specific HR consulting projects (handbooks, policy creation, HR due diligence, etc.)
• Ensure that all internal controls and procedures are followed
• Input data into the appropriate software for vendors/carriers/clients within the required timeframe
• Effectively operates all department equipment and software applications
• Additional responsibilities as assigned

Preferred Qualifications

• Bachelor's Degree in HR, Communications, or Business
• 1-3 years of relevant HR work experience
• Benefits and/or Payroll experience
• Excellent computer skills and proficient in Excel, Word, and Outlook
• Excellent communication skills, both verbal and written
• Excellent interpersonal skills and a collaborative work style
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Excels at operating in a fast-paced environment
• Ability to look at situations from several points of view
• Persuasive with details and facts
• Experience working with different HRIS, including management with the implementation of new systems

Minimum Qualifications

• High school diploma or GED required.
• At least 2 years of demonstrated HR experience
• Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
• Ability to analyze and prioritize multiple responsibilities
• Proficiency with Microsoft Suite software tools (Word, Outlook, Excel, Teams etc.)