HR & Payroll Generalist

CoverageStack; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

CoverageStack is seeking a detail-oriented HR & Payroll Generalist to manage core HR administrative functions, benefits and 401(k) administration, and end-to-end payroll processing. This role is well-suited to someone who enjoys wearing multiple hats, is comfortable working across systems, and wants to grow with a company in an active build-out phase.

Prior experience in the insurance industry, and/or exposure to broader accounting functions is a plus.

Qualifications

• Bachelor's degree preferred; high school diploma or equivalent required.
• 3+ years of HR Generalist or HR & Payroll experience.
• Experience with employee benefits and/or 401(k) administration.
• Strong knowledge of employment law and HR compliance.
• Excellent organizational skills and discretion.
• Strong written and verbal communication skills.

Responsibilities

• Manage day-to-day HR administrative operations and HRIS data integrity.
• Own payroll cycles end-to-end and ensure accurate withholdings.
• Administer employee benefits and 401(k) plan administration.
• Collaborate with Accounting/Finance on payroll-related entries and reporting.

Skills

HR Generalist

Payroll processing

Benefits administration

HR compliance

Communication

Education

Bachelor's degree preferred

High school diploma required

Tools

Paycom

AMS360

QuickBooks

Job description

Compensation: Commensurate with experience

Company Profile

CoverageStack is a growing insurance agency platform comprising multiple operating subsidiaries. We're building out our internal HR and administrative infrastructure to support our growing team and expanding agencies. This is an opportunity to join a lean, high-impact team where your work directly contributes to how quickly the organization scales.

Position Summary

Seeking a detail-oriented and proactive HR & Payroll Generalist to manage core HR administrative functions, benefits and 401(k) administration, as well as end-to-end payroll processing. This role is well-suited to someone who enjoys wearing multiple hats, is comfortable working across systems, and wants to grow with a company in an active build-out phase. Prior experience in the insurance industry, and/or exposure to broader accounting functions is a plus.

Key Responsibilities

HR Administration

• Manage day-to-day HR administrative operations, including employee records, onboarding/offboarding, and HRIS data integrity
• Maintain employee handbooks, policies, and compliance documentation
• Serve as a point of contact for employee questions related to payroll, benefits, policies, and general HR matters
• Support recruiting coordination as needed (scheduling, offer letters, background checks)
• Ensure compliance with federal, state, and local employment laws (FLSA, FMLA, ADA, EEO, etc.)

Payroll Processing

• Own and process payroll cycles end-to-end, ensuring accuracy of hours, deductions, garnishments, and tax withholdings
• Maintain payroll records and ensure compliance with compensation related regulations
• Reconcile payroll reports and resolve discrepancies
• Experience with Paycom strongly preferred (setup, reporting, self-service administration)

Benefits & 401(k) Administration

• Administer employee benefits programs (medical, dental, vision, life, disability) including enrollment, changes, and vendor coordination
• Manage 401(k) plan administration, including employee enrollment, contribution changes, compliance testing coordination, annual compliance reporting and vendor/TPA relationship management
• Reconcile benefits invoices and resolve discrepancies with carriers/vendors

Cross-Functional Support

• Partner with Accounting/Finance on payroll-related journal entries, benefits accruals, and reporting
• Support HR reporting and analytics for leadership (headcount, turnover, benefits utilization, etc.)
• Assist with special projects related to HR, ad hoc reporting and process improvement as needed

Qualifications

Required

• Bachelor's degree preferred; high school diploma or equivalent required
• 3+ years of experience in an HR Generalist or HR & Payroll role
• Demonstrated experience with employee benefits and/or 401(k) administration
• Strong working knowledge of employment law and HR compliance fundamentals
• Excellent organizational skills and high attention to detail
• Strong written and verbal communication skills
• Ability to handle confidential information with discretion

Preferred

• Direct experience with Paycom, AMS360, QuickBooks
• Prior experience in the insurance industry (agency operations, producer compensation structures, or related) — a plus, not required