HR Operations Specialist: Process & Data

Catholic Charities Archdiocese of New York; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Catholic Charities Archdiocese of New York is seeking an HR Operations Administrator to support the CPCO and HR team with routing, tracking, and documentation across the function. The role emphasizes organized processes, reliable follow-through, and cross-functional coordination.

The successful candidate will manage the department inbox, coordinate deadlines, prepare routine communications, and support reporting from HR systems. FLSA: Non-Exempt; Location: New York, NY; full-time position.

Qualifications

• Bachelor's degree.
• 3+ years of progressive administrative or HR operations experience, ideally in a nonprofit, multi-site, or regulated environment.
• Experience coordinating across multiple stakeholders, tracking deadlines, and maintaining documentation infrastructure.
• Working experience with ATS and HRIS platforms, including the ability to pull reports and navigate workflows.
• Proficiency in Microsoft Office including Excel and PowerPoint. Experience with AI tools a plus.
• Excellent written and verbal communication skills.
• Strong attention to detail, accuracy, and follow-through.
• High level of discretion in handling confidential information.

Responsibilities

• Manage the department's central operational inbox, directing requests to the appropriate team member.
• Track follow-through on routed requests and surface items needing escalation.
• Draft routine operational communications on behalf of the CPCO and department.
• Maintain tracking tools capturing active HR projects, deadlines, and recurring requirements.
• Coordinate logistics for recurring departmental activities including meetings, learning programs, and HR initiatives.
• Collect, organize, and maintain departmental data for CPCO reporting and HR system outputs.
• Maintain the department's process documentation library with version control and currency.
• Coordinate audit response logistics and vendor/invoice coordination with Finance.

Skills

Organization

Communication

Discretion

Attention to detail

Follow-through

Stakeholder coordination

Education

Bachelor's degree

Tools

ATS

HRIS

Excel

PowerPoint

AI tools

Job description

Catholic Charities Archdiocese of New York is seeking an HR Operations Administrator to support the CPCO and HR team with routing, tracking, and documentation across the function. The role emphasizes organized processes, reliable follow-through, and cross-functional coordination.

The successful candidate will manage the department inbox, coordinate deadlines, prepare routine communications, and support reporting from HR systems. FLSA: Non-Exempt; Location: New York, NY; full-time position.