HR Operations Specialist

Samsung SDI America Inc.; Auburn Hills (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

Samsung SDI America Inc. is seeking an HR Operations Specialist to support daily HR operations, administration, reporting, and cross-functional coordination with U.S. and Korea teams. The role reports to the Director of Human Resources in Auburn Hills, MI.

You will manage employee records, assist with HR policies, audits, and process improvements while ensuring compliance with U.S. employment laws. Bilingual Korean/English is preferred.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3–5 years of HR operations/administration experience.
• Proficiency in Korean and English, both written and spoken.

Responsibilities

• Support HR operations, administration, and daily activities.
• Prepare HR reporting, workforce metrics, and dashboards.
• Coordinate with U.S. HQ and Korean HQ on communications and data.
• Assist expatriate and international traveler onboarding and requests.

Skills

Bilingual Korean/English

MS Office proficiency

Education

Bachelor's degree in HR or related field

Tools

Excel

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HR Operations Specialist

Synergy Cell Full Time Auburn Hills, MI, US

JOB SUMMARY

The HR Operations Specialist is responsible for supporting the daily operations, coordination, and continuous improvement of Human Resources activities. This position works closely with the Director of Human Resources and cross-functional teams to ensure HR processes, reporting requirements, employee services, and administrative activities are executed accurately, efficiently, and in compliance with company policies.

The role serves as a key point of coordination between U.S. operations and Samsung SDI headquarters, supporting corporate reporting, HR initiatives, expatriate administration, and operational requests.

Success in this role requires strong organizational skills, HR knowledge, attention to detail, discretion, and the ability to communicate effectively with both U.S. and Korean stakeholders.

ESSENTIAL ROLES AND RESPONSIBILITIES

1. HR Operations & Administration

• Support employee lifecycle processes, HR documentation, personnel records, and daily HR activities.
• Coordinate HR initiatives, track action items, and ensure timely completion of assigned deliverables.
• Assist with HR policies, compliance activities, audits, and process improvements.
• Respond to employee and management inquiries regarding HR procedures and operational matters.

2. HR Reporting & Corporate Communication

• Prepare and maintain HR reports, workforce metrics, dashboards, and presentations.
• Coordinate recurring and ad hoc reporting requests from Samsung SDI headquarters.
• Consolidate and validate HR data to ensure accuracy and timely submission.
• Facilitate communication between Korean headquarters and U.S. teams, including translation and meeting coordination as needed.

3. Cross-Functional & Expatriate Support

• Collaborate with HR functional teams and other departments to coordinate operational activities.
• Provide administrative support for expatriates and international business travelers, including onboarding and assignment-related needs.
• Track project progress, identify operational issues, and elevate concerns when necessary.
• Support special projects and departmental priorities assigned by the Director of Human Resources.

4. Compliance & Process Improvement

• Maintain accurate HR records and support compliance with employment laws and company policies.
• Assist with internal audits, documentation reviews, and HR reporting requirements.
• Identify opportunities to streamline workflows, improve reporting, and enhance HR operational efficiency.
• Ensure confidentiality and proper handling of sensitive employee and company information.

REQUIREMENTS

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3–5 years of experience in HR operations, HR administration, or a related function.
• Professional proficiency in Korean and English, both written and verbal.
• Working knowledge of HR processes and U.S. employment laws.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Strong organizational, analytical, communication, and problem-solving skills.
• Ability to manage multiple priorities independently while maintaining confidentiality.

LOCATION

• New Carlisle, Indiana

INTERNAL TRAINING REQUIREMENTS

• Quality Policy
• Health & Safety Orientation
• Quality Objectives
• New Hire or New Position Orientation
• Samsung Philosophy and Values

QUALITY ASSURANCE REQUIREMENTS

• Comply with requirements of the Quality Operating System (QOS) in accordance with ISO 9001:2008
• Identify concerns and initiate corrective actions (through verification) relating to product, process and quality systems
• Initiate preventative and continuous improvement actions relating to product, process and quality systems

HEALTH & SAFETY REQUIREMENTS

• Follow safe work procedures established by the Company; and follow the OH&S directions of the head of your department or supervisor
• Use of appropriate personal protective equipment (PPE) and safety systems
• Where PPE is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed, as indicated in a risk assessment, or as required in OH&S procedures
• Use other safety and emergency equipment provided in the workplace as directed or as required in OH&S procedures
• Assist with the preparation of risk assessments
• Before commencing work or research, a risk assessment should be conducted to identify, assess and control the hazards associated with the work or research. This should be conducted in conjunction with other relevant staff, researchers and the supervisor
• Report OH&S problems
• Report workplace hazards to the supervisor as soon as possible after they occur
• Report injury or illness arising from workplace activities using the incident/injury reporting system as soon as possible after the incident
• Lead incident investigations and implement corrective actions