HR Operations Lead - Luxury Hospitality

Viceroy-Washington-Dc; Washington (District of Columbia); On-site; USD 64,000 - 90,000; Full time

Job summary

Viceroy Hotels seeks an Assistant Human Resources Manager for Viceroy Washington DC and Hotel Zena to lead day-to-day HR operations, talent acquisition, employee relations, payroll coordination, and colleague engagement across two properties.

You will ensure compliance with Washington, DC employment laws, maintain HRIS data, and partner with department leaders to drive a superior guest experience through people.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• 2–4 years of Human Resources experience (luxury hospitality preferred).
• Comprehensive working knowledge of federal and DC employment law including FLSA, ADA, FMLA, and wage & hour regulations.
• Experience managing employee relations and performance management processes.
• Proficiency with HRIS and payroll systems.
• Strong analytical, organizational, and documentation skills.
• Excellent written and verbal communication skills.
• Demonstrated professionalism, discretion, and sound judgment.
• SHRM-CP, PHR, or equivalent certification preferred.

Responsibilities

• Partner with department leaders to execute full-cycle recruitment, selection, and onboarding strategies
• Provide guidance on performance management, corrective action, and progressive discipline processes
• Conduct employee relations investigations and recommend appropriate resolutions
• Ensure compliance with federal, state, and Washington, DC employment laws (FLSA, ADA, FMLA, wage & hour regulations)
• Maintain HRIS data integrity and personnel documentation in accordance with audit standards
• Support payroll processing, timekeeping review, and benefits administration
• Assist with workforce planning, turnover analysis, and HR reporting metrics
• Support colleague engagement initiatives, recognition programs, and training development efforts
• Maintain strict confidentiality of employee and business information
• Participate in internal audits, compliance reviews, and policy implementation initiatives

Skills

HR policy

Recruitment

Employee relations

Payroll coordination

DC employment law

Education

Bachelor's degree

Tools

HRIS

Payroll systems

Job description

Viceroy Hotels seeks an Assistant Human Resources Manager for Viceroy Washington DC and Hotel Zena to lead day-to-day HR operations, talent acquisition, employee relations, payroll coordination, and colleague engagement across two properties.

You will ensure compliance with Washington, DC employment laws, maintain HRIS data, and partner with department leaders to drive a superior guest experience through people.