HR Operations Intern: Data, Onboarding & Process Improvement

CHS Inc.; Annapolis (MD); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

CHS Inc. is seeking a Human Resources Operations Intern to support the HR Shared Services team with timely, customer-focused HR support while gaining hands-on experience in HR operations.

The intern will assist with employee and manager inquiries, HR data and system maintenance, process documentation, reporting and continuous improvement initiatives. The anticipated duration for this internship is September-December and will involve collaboration with HR teams to ensure smooth onboarding, data

Qualifications

• Pursuing associate or bachelor's degree in HR, Business, Organizational Leadership or related field.
• Previous internship, customer service, administrative or HR experience preferred.
• Coursework or exposure to HR operations, HRIS, analytics or process improvement is a plus.
• Basic analytical skills with comfort using spreadsheets, data and systems such as Excel, ServiceNow or SuccessFactors.
• Strong communication, organizational and interpersonal skills with a customer service mindset.
• Strong attention to detail, critical thinking and the ability to maintain confidentiality.
• Ability to manage multiple priorities in a fast-paced environment while learning new technology and HR systems.
• Proficient in Microsoft Office, particularly Outlook and Excel.

Responsibilities

• Provide timely support for employee and manager inquiries received by the HRC, ensuring clear and courteous communication.
• Assist with case management and administrative activities in ServiceNow, following established processes and service level expectations.
• Support onboarding activities, including monitoring pre-employment cases, start dates and required screenings.
• Communicate with candidates and hiring teams to gather information, support next steps and address onboarding delays or risks.
• Assist with HR data maintenance, quality checks and reporting, while protecting confidential employee information.
• Support HR systems documentation and updates, identifying and escalating data or system discrepancies.
• Help document HR processes and identify opportunities to improve efficiency, standardization and the overall employee experience.
• Provide project and administrative support for HR Operations initiatives, contributing ideas from an intern perspective.

Skills

Analytical skills

Customer service mindset

Strong communication

Attention to detail

Education

Associate or Bachelor's degree in HR, Business, Organizational Leadership or related field

Tools

Excel

ServiceNow

SuccessFactors

Job description

CHS Inc. is seeking a Human Resources Operations Intern to support the HR Shared Services team with timely, customer-focused HR support while gaining hands-on experience in HR operations.

The intern will assist with employee and manager inquiries, HR data and system maintenance, process documentation, reporting and continuous improvement initiatives. The anticipated duration for this internship is September-December and will involve collaboration with HR teams to ensure smooth onboarding, data