HR Operations Coordinator

Municipal Credit Union; New York (NY); On-site; USD 29,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

Flexible PTO

11 paid holidays

401(k) with 6% employer match

Job summary

Municipal Credit Union is seeking an HR Operations Coordinator to support the HRIS team with daily updates, data management, and reporting. You will maintain employee records, ensure compliance, and drive process improvements to enhance service delivery and the employee experience.

You'll handle audits, analytics on headcount and turnover, and assist with HRIS implementations, integrations, and training. Join a team committed to accuracy, integrity, and exceptional member service.

Qualifications

• 2-3 years of experience in HRIS and/or HR operations.
• Strong data analysis and reporting skills.
• Proficiency with ADP Workforce Now and Excel required.

Responsibilities

• Provide day-to-day administrative support to the HRIS team with routine system updates and data maintenance.
• Audit data accuracy across HR systems and implement approved corrections.
• Support HRIS implementations, upgrades, and training activities as directed.
• Update HRIS procedures and related documentation per approved changes.
• Generate recurring and ad hoc workforce analytics and reports.
• Assist with audits and compliance with federal, state, and local regulations.
• Respond to routine HRIS inquiries from employees with established procedures.
• Perform other related duties and special projects as assigned.

Skills

HRIS

Data analysis

Excel

Attention to detail

Communication

Confidentiality

Teamwork

Tools

ADP Workforce Now

MS Office

Job description

About MCU

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

About MCU

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission

To help hard-working New Yorkers build better tomorrows

Our Vision

Be New York's most loved financial institution by helping our members build their best financial futures

Overview

The HR Operations Coordinator supports the HRIS team with the daily administration updates and ongoing maintenance of HR systems, reporting, and process documentation. The role assists with data management, compliance monitoring, reporting, and process improvements to maintain accurate employee records and efficient HR operations. This position also serves as a key resource for HR operational activities that strengthen service delivery and employee experience.

Responsibilities

• Provide day-to-day administrative support to the HRIS team by completing routine system updates, maintaining employee data, responding to basic user questions, and escalating system issues for further review.
• Support data accuracy across HR systems by completing routine audits, identifying discrepancies, making approved corrections, and following established quality control procedures.
• Provide administrative support for HRIS implementations, integrations, upgrades, and enhancements by assisting with testing, maintaining project documentation, updating task trackers, and supporting training and rollout activities as directed.
• Update HRIS procedures, workflows, job aids, and related documentation based on approved process changes and established standards.
• Generate recurring and ad hoc reports, compile workforce data, and assist in preparing analytics related to headcount, turnover, compensation, compliance, and other HR metrics.
• Assist with internal and external audits, maintain required documentation, and support compliance with company policies and applicable federal, state, and local employment regulations.
• Respond to routine HRIS-related questions from employees and managers using established procedures and resources, and escalating nonroutine or complex issues to the HRIS Analyst.
• Perform other related duties as requested and special projects as assigned.

Requirements

• 2-3 years of experience in HRIS and/or HR operations, with a strong emphasis on data analysis and reporting.
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
• Knowledge of HR processes including payroll, benefits, recruiting, performance management, and compliance a plus.
• Proficiency in ADP Workforce Now, required
• Technologically proficient, including Intermediate Excel skills.
• High level of attention to detail and accuracy.
• Excellent problem-solving skills.
• Financial services industry experience is a plus but not required.
• Technologically proficient.
• Ability to manage confidential information with integrity.
• Ability to work in a fast-paced team environment with exceptional customer service skills.
• Exceptional interpersonal, verbal and written communication skills are a must.
• Experience with MS Office Suite software.
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.

Why you'll be a good fit

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

Results

We are passionate about winning.

Agility

We proactively anticipate, respond and pivot to ensure MCU wins.

Integrity

We operate with the highest ethical standards and highest degree of honesty.

Belonging

We cultivate a culture of inclusion and teamwork.

Ownership

We take personal responsibility and hold ourselves accountable for the results.

Why You’ll Love Working Here

The pay range for this position is between $21.15-33.03/hr . Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period ., and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.

Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.