Vice President, IT Infrastructure & Tech.

Municipal Credit Union; New York (NY); On-site; USD 158,000 - 278,000; Full time

Benefits offered by this job

Discretionary bonus

401(k) with employer match

Medical, vision, dental, life, and Dis

Paid time off

11 paid holidays

Job summary

Municipal Credit Union in New York seeks a Vice President of IT Infrastructure & Technology to lead vision and execution for IT initiatives. You will guide the Help Desk, Server & Data Storage, Networks, and Business Continuity, ensuring secure, reliable, cost-efficient systems that enable growth and member value.

The role requires 7+ years in tech leadership and 5+ years managing infrastructure teams, with strong communication and change-management skills.

Qualifications

• Bachelor's degree in IT, MIS or related field; Master's degree preferred.
• 5+ years managing infrastructure teams.
• 7+ years' experience in progressively responsible technology leadership roles.
• Ability to effectively manage a team across multiple IT areas.
• Experience in a team-oriented, collaborative environment.

Responsibilities

• Develop the leadership team and mentor talent for technology management and execution.
• Support Network Operations, Telecomm, Service desk, and Server management.
• Analyze current tech environment and recommend improvements.
• Establish infrastructure operational plans to meet department goals.
• Maintain uptime and security across on-premise and cloud workloads.
• Collaborate with Information Security to ensure compliant IT activities.
• Manage IT vendor relationships and negotiate contracts.
• Design network infrastructure and ensure adequate computing resources.
• Budget development and controls for IT department.
• Ensure access control and security of IT systems.

Skills

Leadership

Team management

IT infrastructure

Vendor management

Networking

Security

Project management

Communication

Education

Bachelor's degree in IT/MIS or related field

Master's degree preferred

Tools

Microsoft Office

Cloud technologies

IT management tools

Job description

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission:

To help hard-working New Yorkers build better tomorrows

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial futures

Overview: Overview:

The Vice President, IT Infrastructure & Technology provides the vision and leadership for designing, developing and implementing IT initiatives, deliver innovate best in class solutions in support of creating member service value. Responsibilities include influencing and directing the Credit Union's IT Help Desk, Server & Data Storage Management, Multi Data Center Asset Management, Network & Telecommunications Infrastructure, Business Continuity and IT Applications Management to ensure key business strategies and processes are driven by systems that enable change, growth, and flexibility. The Vice President must ensure that IT infrastructure is reliable, secure, cost efficient, and strategically sound, reflecting business needs and best practice in creating value for the company and our members.

Responsibilities

Specific duties include, but are not limited to, the following:

• Develop the leadership team and mentor talent to deliver the technology management and execution capabilities of the company.
• Support multiple functions within IT including Network Operations, Telecomm, Service desk support, Server management, as well as business user access and reliability.
• Conduct analysis of the current technology environment to detect critical deficiencies and recommend solutions for improvements necessary to support the organization objectives.
• Establish infrastructure operational plan to achieve department goals.
• Implement and manage processes and controls that assure maximum uptime and quick service to the user community for both on premise and Cloud workloads.
• Collaborate with Information Security Team to ensure that all IT activities are performed in a secure, safe and compliant manner, meeting all internal and external standards and controls.
• Assist with technical implementation and troubleshooting where needed.
• Manage IT vendor relationships. Oversee IT vendor management, creating strategic partnerships with key technology providers to ensure maximizing utilization of technology solutions; secure the best possible solutions and pricing.
• Perform analysis of network needs and contribute to design of network infrastructure, integration and installation.
• Work with third party and IT team to ensure that computer system platform provides sufficient computing resources to deliver the desired level of business performance.
• Evaluates network hardware and software requirements and capabilities.
• Develops and adheres to departmental budget.
• Establish and control IT system access and security.
• Manages computer operation scheduling, backups and storage, and retrieval functions.
• Negotiate and contract with consultants, technical personnel and vendor for services or products.
• Perform other related duties as requested and special projects as assigned

Requirements

• Bachelor's degree in IT, MIS or related field; Master's degree preferred.
• 5+ years managing infrastructure teams.
• 7+ years' experience in progressively responsible technology leadership roles.
• Ability to effectively manage a team of highly technical individuals across multiple areas of IT.
• Extensive experience working in a team-oriented, collaborative environment.
• Excellent customer service and project management skills.
• Strong leadership skills.
• Ability to present ideas in business-friendly and user-friendly language.
• High level of self-motivation.
• Proven analytical, evaluative and problem- solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Successful track record of working with third-party providers to deliver best in class service / systems.
• Advance in Microsoft Office applications.
• Excellent computer skills.
• Highly ethical.

Leadership Competencies

• Proven ability to manage change
• Capacity to take calculated risks and innovate
• Experience in setting vision and strategy
• Lead by example and encourage team in developing adaptability
• Successful in communicating effectively
• Prioritizes developing others
• Thinking that values diversity and difference
• Proven ability to build and maintain relationships at all levels of the organization
• Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work

Why you'll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

• Results - We are passionate about winning.
• Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
• Integrity - We operate with the highest ethical standards and highest degree of honesty.
• Belonging - We cultivate a culture of inclusion and teamwork.
• Ownership - We take personal responsibility and hold ourselves accountable for the results.

Why You'll Love Working Here:

The pay range for this position is between $158,000-278,010 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.

Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.