HR Operations Analyst

Municipal Credit Union; New York (NY); On-site; USD 77,000 - 101,000; Full time

Benefits offered by this job

Medical, vision, dental benefits

401(k) with employer match

Discretionary bonus

11 paid holidays

Flexible paid time off

Job summary

Municipal Credit Union in New York seeks an HR Operations Analyst to manage core HR processes, payroll, benefits, and policy documentation while delivering accurate reporting to support compliance and an enhanced employee experience.

You will maintain HR process documentation, handle Concur-based HR accounts payable, and generate recurring HR analytics using the HRIS, supporting workforce planning and continuous improvement.

Qualifications

• Bachelor’s degree in business or HR is required.
• 4+ years of payroll administration experience.
• Knowledge of ADP Workforce Now and payroll regulations.
• Experience with MS Office; advanced Excel skills.
• Ability to work in a fast-paced team with strong communication.
• Knowledge of federal, state, and local labor laws.

Responsibilities

• Payroll and time management support across multiple jurisdictions bi-weekly.
• Benefits administration and leave case management.
• Maintain HR process and procedure documentation.
• HR accounts payable and Concur vendor payments.
• Coordinate open enrollment and performance management cycles.
• Generate recurring HR reports and dashboards; assist audits.

Skills

Payroll administration

Customer service

Interpersonal communication

Attention to detail

Team collaboration

MS Office Suite

Excel (advanced)

Education

Bachelor’s Degree in Business Administration or Human Resources

Tools

ADP Workforce Now

Concur

HRIS

Job description

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission:

To help hard-working New Yorkers build better tomorrows

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial futures

Overview:

The HR Operations Analyst supports the HR team by managing the documentation of core HR processes, policies, procedures and providing reporting to support compliance, data-informed decision-making, as well as improving organizational efficiency with a goal to help enhance the employee experience as well as contributing to the organization’s overall success

Responsibilities

Specific duties include, but are not limited to, the following:

• Payroll and Time Management- Support multi-jurisdiction payroll processing bi-weekly, including documentation and on-going maintenance of current procedures.
• Benefits Support- Provide basic administrative support for benefits programs; respond to level one employee inquiries as needed. Primary contact for new and ongoing leave case management and all corresponding compliance documentation; point person for interactive leave discussions with employees and managers as appropriate.
• Process documentation- Maintain and update HR process and procedure documentation to support consistent execution and compliance.
• HR Accounts Payable- Managing and maintaining Concur vendor payment processes for HR team. Ensuring HR billables are paid in accordance with requirements; confirming invoices are accurate based on contracts as well as helping to ensure HR team is in line with the target budget.
• Cyclical HR programs- Support recurring HR processes such as open enrollment and performance management, including communications, tracking and coordination.
• Reporting and analytics- Working with HRIS, generate recurring reports, support ad-hoc requests and applicable dashboards; analyze trends; recommend report enhancements that support data-informed decisions related to recruitment, retention and employee engagement.
• Compliance- Support compliance with company policies and applicable federal and state employment laws; assist with audits and documentation as required.
• HR policy guidance- Provide employees with guidance on HR policies, procedures, benefits, escalating complex matters as appropriate.
• Data analysis- Collect, structure, and analyze HR data to identify trends and deliver insights that inform decision-making.
• Collaboration- Partner with HR and cross-functional teams to support workforce planning and continuous improvement initiatives.
• HR systems- Maintain working knowledge of HRIS and related tools; support data integrity and effective system use. Point of contact for all change of employee status process forms.
• Process improvement- Assist HR initiatives and process enhancements to boost efficiency and improve employee experience.

Requirements

• Bachelor’s Degree in Business Administration or Human Resources required.
• 4+ years of experience administering payroll.
• Knowledge and experience with payroll calculation and processing.
• Expert knowledge of the ADP Workforce Now HRIS system
• Knowledge of current Federal, State and local labor laws, tax requirements and payroll regulations.
• Ability to work in a fast-paced team environment with exceptional customer service skills.
• Exceptional interpersonal, verbal and written communication skills a must.
• Experience with MS Office Suite software.
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
• Technologically proficient, including advanced Excel.

Why you'll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

• Results - We are passionate about winning.
• Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
• Integrity - We operate with the highest ethical standards and highest degree of honesty.
• Belonging - We cultivate a culture of inclusion and teamwork.
• Ownership - We take personal responsibility and hold ourselves accountable for the results.

Why You’ll Love Working Here:

The pay range for this position is between $76,700-100,800 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.

Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.