HR Onboarding Assistant

Aerotek; Lancaster (Lancaster County); On-site; USD 60,000 - 75,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen HR-Assistenten, der in einem wettbewerbsorientierten Umfeld arbeitet. Diese Rolle erfordert hervorragende Kundenservicefähigkeiten und die Fähigkeit, komplexe Probleme zu lösen. Sie werden Teil eines unterstützenden Teams, das sich auf persönliche und berufliche Entwicklung konzentriert. In dieser Position sind Sie für das Onboarding von Mitarbeitern und die Unterstützung interner Abläufe verantwortlich. Wenn Sie nach einer Herausforderung suchen und in einem positiven Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Krankenversicherung

Sehversicherung

401(k)

Bezahlte Elternzeit

Invaliditätsversicherung

Qualifications

• 2+ Jahre Erfahrung in einer kundenorientierten Position.
• Ausgezeichnete schriftliche und mündliche Kommunikationsfähigkeiten.

Responsibilities

• Verantwortlich für die Kundenbetreuung und das Onboarding.
• Unterstützung bei der Verwaltung von Büroabläufen und internen Prozessen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Zeitmanagement

Detailorientierung

Problemlösungsfähigkeiten

Education

Abschluss in einem relevanten Bereich

2 Jahre Erfahrung im Kundenservice

Job description

Direct message the job poster from Aerotek

Aerotek is a part of Allegis Group, the #1 Staffing Agency in the United States. We are a privately held organization with 250+ offices nationwide, and work with 95% of the Fortune 500 companies.

Working at Aerotek and why you will love it…

We are a team of driven people who push ourselves and those around us to develop personally and professionally. At Aerotek, you can expect a dynamic and competitive work environment. To ensure your success, you will take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others. Aerotek promotes exclusively from within; the majority of the people who start as a Recruiter advance into our sales career path.

Job Summary

Compensation: $20.19/hr + monthly bonus potential up to $333 (4K per year)

Hours: Monday – Friday, 8:00am to 5:00pm

The HR Assistant / Field Operations Associate is responsible for ensuring our customers – including but not limited to contract employees, clients, program offices, and alternative delivery teams – receive superior support from offer accepted through start and management of all onboarding responsibilities. This is a customer-facing role that will support customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.

Key Responsibilities:

Client Onboarding

• Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start

Contractor Onboarding

• Provide world class customer service in every interaction to ensure a quality candidate experience
• Receive and review onboarding trigger Ensure accurate and timely entry of candidate data, onboarding process updates, and all other required documentation within the onboarding and compliance process
• Document all candidate/contractor touchpoints and communicate updates in a timely manner
• Coordinate contractor orientations, I9s, and other onboarding requirements within the local field office
• Provide pre-employment documents and screen requirements to the candidate for review and signature
• Assist with contractor training and certification requirements
• Enter and manage background, drug testing and medical screening process for contractors
• Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance)
• Ensure all potential contract employees adhere to pre-employment screen guidelines and are removed from the process if they are not compliant
• Manage the HR folder process to ensure onboarding paperwork is completed in a timely manner

Operational Support Activities

• Provide outstanding front office customer service (telephone and reception area)
• Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc.
• In partnership with Field Operations Supervisor, manage internal payroll process
• Asset distribution and collection for new internal hires and terminations
• Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions
• Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees
• Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc.
• Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management
• In partnership with FOS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)
• Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory

Qualifications

• 2 + years’ experience in a customer service-related position
• Associates degree or two years of applicable experience in customer service
• Excellent written/or communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to tackle complex issues and develop innovative, practical solutions
• Action and detail oriented; able to prioritize while handling multiple tasks
• Excellent time management and focus on deadlines and goals
• Effectively build relationships with all internal partners, both locally and in our corporate and center-based locations

Personal Attributes:

• Critical thinker

• Seeks growth and self-improvement

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Human Resources, and Administrative

• Industries

  Staffing and Recruiting and Human Resources Services

Referrals increase your chances of interviewing at Aerotek by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Disability insurance

Get notified when a new job is posted.

Sign in to set job alerts for “Human Resources Assistant” roles.

Lancaster, PA $60,000.00-$75,000.00 3 weeks ago

Human Resources Administrative Assistant

Coordinator Recruitment - DAY SHIFT - Human Resources Provider Recruitment

BI-LINGUAL HUMAN RESOURCES ADMINISTRATOR

Frito-Lay - Warehouser/Material Handler $16-$35/hr

Frito-Lay - Warehouser/Material Handler $16-$35/hr

Learning & Development Content and Experience Coordinator

Senior Human Resources Generalist - York and West Hazleton

Frito-Lay - Warehouser/Material Handler $16-$35/hr

Campus Engagement and Outreach Business Partner

Part Time Administrative Support Assistant, Lancaster County

Future Opening: Agent's Executive Assistant - State Farm Agent Team Member

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.