HR Manager - Personnel Management Unit

California Department of Managed Health Care; California (MO); Hybrid; USD 80,000 - 99,000; Full time

Benefits offered by this job

Hybrid telework

Background investigation required

Job summary

California Department of Managed Health Care is seeking a Supervisor I in HR to lead Labor Relations, Classification & Pay, Examination and Performance Management programs. The role supervises staff, develops work standards, and ensures quality service with accuracy and timeliness.

The position emphasizes complex, sensitive tasks, staff development, and cross-functional collaboration to support DMHC’s mission and regulatory responsibilities.

Qualifications

• Experience with Classification and Pay laws, rules and processes.
• Experience with Labor Relations and performance management processes.
• Knowledge of civil service recruitment and exam certification process.
• Ability to lead, train, and supervise staff in HR programs.

Responsibilities

• Oversee Labor Relations, Classification & Pay, Examination and Performance Management programs.
• Develop and monitor work standards, ensuring timely, accurate service.
• Coordinate with management to resolve complex personnel-related issues.

Skills

Classification & Pay

Labor Relations

Performance Management

Recruitment & Exams

ECOS system

Microsoft Office

Writing skills

Lead / supervision

Tools

ECOS system

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Job Description

Under the direction of the Chief, Human Resources (Supervisor II), the Supervisor I is responsible for Labor Relations, Classification & Pay, Examination and Performance Management functions within the Human Resources (HR). The incumbent directs the activities of the above programs, oversees the development of work standards, monitors the attainment of those standards, and establishes consistent work processes. The Supervisor I demonstrates and encourages staff to maintain a positive attitude and commitment to providing quality service that is accurate, timely and exceeds customer expectations. The incumbent is a working level supervisor and will perform the most complex and sensitive tasks.

Working Conditions

The DMHC has locations in Downtown Sacramento and Rancho Cordova. Both locations are located close to light-rail with various amenities. The incumbent will work in a climate-controlled cubicle and/or office environment with artificial lighting. This position may be eligible for hybrid telework. The telework schedule is permitted at the operational needs of the Department and is subject to change, consistent with the State Telework Policy and the DMHC’s Telework Policy. All employees who telework are required to be California residents and maintain California residency in accordance with Government Code 14200.

Minimum Requirements

• SUPERVISOR I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

• Job Code #: JC-532560
• Position #: 409-611-4800-009
• Working Title: HR Manager - Personnel Management Unit
• Classification: SUPERVISOR I
• Salary: $7,172.00 - $8,910.00
• # of Positions: 1
• Work Location: Sacramento County
• Telework: Hybrid
• Job Type: Permanent, Full Time

Department Information

The mission of the Department of Managed Health Care (DMHC) is to ensure health plan members have access to equitable, high-quality, timely, and affordable health care within a stable health care delivery system. The DMHC accomplishes its mission by ensuring the health care system works for members. The Department protects the health care rights of Californians by regulating health care service plans, assisting members through a member Help Center, educating members on their rights and responsibilities and preserving the financial stability of the managed health care system.

DMHC values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. DMHC believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join DMHC and help us improve the lives of all Californians.

Department Website: http://www.dmhc.ca.gov

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Contact Information

Human Resources Contact:
DMHC Recruitment
[phone]
[e-mail]

Hiring Unit Contact:
Noreen Hunter
[phone]
[e-mail]

EEO Contact

EEO Office
[phone]
[e-mail]

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Desirable Qualifications

• Knowledge and experience with Classification and Pay laws, rules and processes, and demonstrated ability to implement related quality assurance and compliance processes
• Knowledge of and experience using CalHR’s ECOS system
• Knowledge and experience with Labor Relations
• Knowledge and experience with Performance Management, progressive discipline and drafting of rejections during probation and adverse actions
• Knowledge & experience of the civil service recruitment and exam certification process, including job analyses, interpreting MQ’s and merit appeals
• Excellent interpersonal skills; personable and tactful in dealing with a variety of circumstances and individuals
• Ability to organize and establish workload priorities and work well under pressure
• Ability to exercise initiative and flexibility
• Dependable, punctual, with an excellent attendance record
• Knowledgeable of modern office methods and equipment, including experience with personal computers utilizing Microsoft Outlook, Word, Excel, PowerPoint, etc.
• Experience preparing and conducting HR related trainings
• Experience working with Control Agencies (e.g., SCO, CalHR, SPB, CalPERS, DGS, etc.)
• Experience working in a lead capacity or directing the work of others
• Experience working with management to resolve complex personnel-related issues
• Strong writing skills

Final Filing Date

9/28/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Statement of Qualifications Instructions

• Please describe your human resources experiences and/or knowledge in each of the following areas:
• Classification and Pay
• Selection and Recruitment
• Performance Management
• Labor Relations

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.