HR Manager - Penn Medicine

Aramark Ireland Holdings Limited; Philadelphia (Philadelphia County); On-site; USD 85,000 - 120,000; Full time

Job summary

Aramark, serving Penn Medicine’s workforce, seeks a Human Resources Manager to provide strategic HR business partner support for the Penn Medicine client group, primarily for Aramark employees at Penn Presbyterian Hospital and Pennsylvania Hospital.

You will lead HR processes, investigations, employee relations, and Talent Acquisition support, drive engagement, analytics, onboarding, and partner with shared services to resolve issues and improve retention.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• Minimum of 3-5 years of progressive Human Resources experience, including employee and labor relations responsibilities.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
• Demonstrated experience conducting workplace investigations and developing effective resolutions to employee relations matters.
• Union labor relations experience required, including interpretation and application of collective bargaining agreements.
• Strong knowledge of Human Resources principles and practices, including performance management, employee relations, talent acquisition, engagement, and organizational development.

Responsibilities

• Serve as the primary HR resource for employee and manager issue resolution, including response and follow-up on employee hotline concerns, conducting workplace investigations, providing corrective action and performance management guidance, and interpreting company policies and procedures.
• Lead employee engagement initiatives, including the development and execution of engagement action plans, coordination of recognition and celebration programs, and partnership with corporate engagement activities.
• Act as the primary HR point of contact for Talent Acquisition, partnering closely with recruiters and hiring managers to support workforce planning, recruitment efforts, and successful hiring outcomes.
• Analyze and report HR metrics and workforce data, providing insights and recommendations to support business decisions and organizational objectives.
• Provide employee support and guidance related to benefits, payroll, and other HR programs, partnering with shared services teams as needed to ensure timely resolution of issues.
• Coordinate and enhance onboarding programs and initiatives to promote a positive new-hire experience, accelerate integration, and support employee retention
• At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Skills

HR policy

Employee relations

Labor relations

Consulting leadership

Data analysis

Communication skills

Project management

Education

Bachelor's degree in HR or related field

HR certifications (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

As the Human Resources Manager, you will provide strategic HR business partner support to our Penn Medicine client group, with primary responsibility for Aramark employees atPenn Presbyterian Hospital and Pennsylvania Hospital. This role also oversees the administration and management of several critical HR processes, ensuring operational excellence and alignment with business objectives.

Job Responsibilities

Serve as the primary HR resource for employee and manager issue resolution, including response and follow-up on employee hotline concerns, conducting workplace investigations, providing corrective action and performance management guidance, and interpreting company policies and procedures.

Lead employee engagement initiatives, including the development and execution of engagement action plans, coordination of recognition and celebration programs, and partnership with corporate engagement activities.

Act as the primary HR point of contact for Talent Acquisition, partnering closely with recruiters and hiring managers to support workforce planning, recruitment efforts, and successful hiring outcomes.

Analyze and report HR metrics and workforce data, providing insights and recommendations to support business decisions and organizational objectives.

Provide employee support and guidance related to benefits, payroll, and other HR programs, partnering with shared services teams as needed to ensure timely resolution of issues.

Coordinate and enhance onboarding programs and initiatives to promote a positive new-hire experience, accelerate integration, and support employee retention

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.Minimum of 3-5 years of progressive Human Resources experience, including employee and labor relations responsibilities.

PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.

Demonstrated experience conducting workplace investigations and developing effective resolutions to employee relations matters.

Union labor relations experience required, including interpretation and application of collective bargaining agreements.

Strong knowledge of Human Resources principles and practices, including performance management, employee relations, talent acquisition, engagement, and organizational development.

Experience supporting workforce planning, organizational design, and change management initiatives preferred.Proven ability to build credibility and effectively consult with leaders and employees at all levels of the organization.Strong analytical and critical thinking skills, with the ability to interpret data, identify trends, and make sound business recommendations.Solid understanding of business operations, financial objectives, and their impact on workforce strategies and decisions.

Excellent verbal and written communication skills, including the ability to facilitate training programs and deliver presentations to diverse audiences.

Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

Exceptional organizational and time management skills, with the ability to manage competing priorities in a fast-paced, high-volume environment.Demonstrated initiative and commitment to continuous improvement, with the ability to identify opportunities to enhance HR processes and programs.Strong problem-solving abilities, including the capacity to analyze complex situations, exercise sound judgment, and develop practical solutions where limited precedent exists.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .