HR MANAGER

SM Staffing; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

SM Staffing is seeking a Human Resources Manager to support the agency's mission with strategic and hands-on HR across multiple programs. The role focuses on employee lifecycle management and alignment with nonprofit best practices and employment laws.

Working with the CHRO, HR Team, program directors, and staff, you will foster an inclusive, mission-driven workplace while ensuring consistent HR practices, performance management, and compliant HR operations throughout the organization.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Master's degree or professional HR certification preferred (PHR/SPHR).
• Minimum 5 years progressive HR experience, nonprofit preferred.
• Strong knowledge of employment laws and HR best practices.

Responsibilities

• Ensure compliance with Policies and Procedures across programs.
• Serve as point of contact for employee questions and conflict resolution.
• Coach and counsel management on employee relations and disciplinary actions.
• Conduct internal investigations to resolve issues promptly and fairly.
• Oversee performance reviews, goal setting, and development plans.
• Maintain HR records, I-9s, background checks, and HRIS data integrity.
• Generate HR reports and analytics for leadership and Board.
• Support training and employee wellness aligned with the mission.
• Partner with leadership on organizational development and workforce planning.

Skills

Employee relations

Performance management

Compliance

HR operations

HRIS

Talent development

Policy development

Communication

Workforce planning

Education

Bachelor's degree in HR/related field

Master's or PHR/SPHR preferred

Tools

HRIS systems

Microsoft Office

Job description

Seeking a Human Resources Manager to support the agency's mission by providing strategic and hands‑on human resources support across multiple programs. This position is responsible for managing key aspects of the employee lifecycle, including employee relations, performance management, compliance, compensation, and HR operations, while ensuring alignment with our mission, values, nonprofit best practices, and applicable employment laws.
Working closely with the Chief Human Resources Officer, the HR Team, program directors, supervisors, and employees, the Human Resources Manager serves as a trusted HR partner, providing guidance and support that fosters a positive, inclusive, and mission‑driven workplace while helping ensure consistent and effective Human Resources practices throughout the organization.

Job Responsibilities Include:

• Ensure employee compliance with our Policies and Procedures.
• Serve as a point of contact for employee questions, concerns, and conflict resolution.
• Coach and counsel Agency management through employee relations issues and recommend appropriate corrective action or disciplinary action.
• Conduct internal investigations, as needed, to ensure effective and timely resolution of various employee relations issues.
• Facilitates the voluntary and involuntary employee separation process.
• Foster a positive and inclusive workplace culture that reflects the organization’s values.
• Support employee engagement initiatives and retention strategies.
• Maintains compliance with all applicable federal, state, local and funder regulations.
• Coordinate performance review processes and coach managers on employee feedback, goal setting and development plans.
• Oversee personnel records, including I-9 forms, background checks, and HRIS data integrity.
• Maintain and improve HR processes and documentation.
• Leverage HRIS systems for recordkeeping, reporting, and process efficiency.
• Generate HR reports and analytics for leadership and Board reporting as needed.
• Support training and employee wellness efforts aligned with our mission.
• Partner with leadership to advise on organizational development and workforce planning strategies.

Job Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Master’s or PHR/SPHR preferred.
• Minimum of 5 years of progressive HR experience.
• Prior experience in anonprofit, social services, or community-based organizationstrongly preferred.
• In-depth knowledge of employment laws and HR best practices.
• Knowledge of policy development, implementation, and interpretation related to employee conduct, discipline, and workplace safety.
• Knowledge of performance appraisal methods, goal setting, coaching strategies, and employee development.
• Strong written and verbal communication skills, including the ability to explain complex policies clearly to diverse audiences.
• Skilled in handling employee relations issues, mediating conflicts, and facilitating productive conversations.
• Ability to manage multiple tasks and deadlines efficiently and accurately.
• Proficient in identifying challenges and developing practical, compliant, and people-centered solutions.
• Ability to develop strong relationships with staff at all levels through consistent, ethical, and supportive behavior.
• Ability to analyze HR situations and apply policy or legal standards with fairness and clarity.
• Ability to lead HR practices that support equity, inclusion, and belonging in the workplace.
• Proficiency with HRIS systems and Microsoft Office Suite.
• Exceptional interpersonal, conflict resolution, and organizational skills.