HR Manager

Priority Dispatch Corp.; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

KARM Stores in Knoxville, TN is seeking an experienced HR Manager to join our Team Services department. You will support the Director of Team Services, oversee HR operations, onboarding, records, and systems, and ensure compliant, efficient service across the organization.

You will partner with leaders on recruitment, org development, and workforce planning, while modeling servant leadership, integrity, accountability, and professionalism in a Christ-centered culture.

Qualifications

• 3–5 years of progressively responsible Human Resources experience.
• Working knowledge of employment law and employee relations.
• Experience with HRIS systems and payroll processes.
• Strong organizational and project management abilities.

Responsibilities

• Oversee daily operations of the Team Services HR department.
• Manage onboarding, employee records, HR systems, and documentation.
• Ensure HR processes are accurate, timely, and compliant.
• Support recruitment, onboarding, and workforce planning with leaders.
• Provide HR guidance and support while upholding a servant leadership culture.

Skills

HR knowledge

Employee relations

Payroll

HRIS systems

Conflict resolution

Communication

Project management

Education

Bachelor's degree

SHRM-CP or PHR

Tools

HRIS software

Payroll software

MS Office

Job description

HR ManagerKARM Stores | Team Services (Human Resources)Full-Time | Salaried | ExemptReports To: Director of Team ServicesSchedule: Monday–FridayAbout the RoleKARM Stores is seeking an experienced HR Manager to join our Team Services department, KARM Stores' Human Resources function.The HR Manager supports the Director of Team Services by overseeing the day-to-day operations of Human Resources and providing responsive, effective HR support to team members and leaders throughout the organization.This role has a broad range of responsibilities including HR operations, onboarding, employee records, HR systems, compliance, employee relations, and organizational support. The HR Manager will partner with leaders across KARM Stores to help strengthen our teams, improve HR processes, and support operational excellence.Most importantly, this role helps promote a Christ-centered, people-focused culture by modeling servant leadership, integrity, accountability, and professionalism.What You'll DoHR Operations & LeadershipOversee the daily operations of the Team Services (Human Resources) department.Manage onboarding, employee records, HR systems, and personnel documentation.Ensure HR processes are accurate, timely, efficient, and aligned with organizational objectives.Monitor HR workflows and identify opportunities to improve efficiency and service delivery.Assist with planning and implementing HR initiatives that support organizational goals.Employee & Organizational SupportBuild positive relationships with team members and leaders by providing responsive, compassionate HR support and guidance.Partner with directors, managers, and hiring leaders on recruitment, onboarding, employee development, and workforce planning.Provide HR guidance and support to leaders throughout the organization.Foster collaboration and effective communication across departments.Model servant leadership, integrity, accountability, and professionalism.Employee Relations & ComplianceHelp ensure compliance with federal and state employment laws, organizational policies, safety requirements, and HR best practices.Support employee relations matters, including investigations, coaching documentation, corrective actions, conflict resolution, and terminations.Maintain accurate and confidential employee records, HR systems, reporting, and documentation.Monitor compliance processes and recommend improvements that reduce organizational risk.Exercise sound judgment when handling sensitive personnel matters.HR Strategy & Continuous ImprovementPartner with the Director of Team Services to implement HR initiatives that strengthen organizational effectiveness.Analyze HR metrics and operational data to identify trends and opportunities for improvement.Support leadership development initiatives in collaboration with Training and department leaders.Identify opportunities to improve HR processes, systems, and service delivery.Participate in continuous professional and spiritual development while encouraging continuous improvement within the department.What We're Looking ForRequired Qualifications3–5 years of progressively responsible Human Resources experience.Working knowledge of:Employment lawEmployee relationsPayrollBenefits administrationHRIS systemsHR best practicesStrong organizational and project management skills.Excellent interpersonal, coaching, and conflict-resolution abilities.Strong attention to detail.Ability to analyze HR data and recommend operational improvements.Ability to exercise sound judgment while maintaining confidentiality and professionalism.Ability to build collaborative relationships across all levels of an organization.Valid driver's license with an acceptable driving record.Preferred QualificationsBachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field.Supervisory or leadership experience.HR certification such as SHRM-CP or PHR.What Success Looks LikeThe successful HR Manager will be a trusted HR partner to both team members and organizational leaders.You will be someone who can:Balance the needs of people with organizational policies and requirements.Handle sensitive employee relations matters with discretion and sound judgment.Build strong relationships across all levels of the organization.Lead and improve day-to-day HR processes.Communicate clearly and professionally.Identify problems and develop practical solutions.Manage multiple priorities while maintaining accuracy and attention to detail.Lead through a servant-leadership mindset.Support KARM Stores' mission, values, and Christ-centered culture.Physical & Work RequirementsThis position requires the ability to:Occasionally travel to store locations, meetings, and training events.Stand, walk, and move throughout office and retail environments.Occasionally lift and carry up to 25 pounds.Operate computers and standard office technology for extended periods.ScheduleFull-Time | Monday–FridayOccasional evening hours may be required based on business needs.Why Join KARM Stores?At KARM Stores, Human Resources is known as Team Services because we believe our role is to serve and strengthen the people who make our organization possible.As an HR Manager, you'll have the opportunity to make a meaningful impact by serving team members, supporting leaders, strengthening teams, and helping KARM Stores achieve its mission.If you're an experienced HR professional who believes HR is more than policies and processes—and you want to use your expertise to serve people and make a difference—we'd love to hear from you.Apply today to join KARM Stores as our HR Manager!