HR Leaves and Workers' Compensation Supervisor(1246) - DPH - 167363

Cityandcountyofsanfrancisco1; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Job summary

The San Francisco Department of Public Health seeks an experienced HR Leaves and Workers' Compensation Supervisor to lead program operations, enhance service delivery, and ensure compliant administration of leave, workplace injuries, and return-to-work processes.

You will supervise a team of HR professionals, advise executives and managers, develop training, use data to drive improvements, and collaborate with the Department of Human Resources and safety staff to strengthen overall HR

Qualifications

• Five years of professional human resources experience in recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; HR operations; DEI; and training, with at least one year in a lead/supervisory role.

Responsibilities

• Driving operational excellence across the Leaves Management and Workers' Compensation Program.
• Establishing program priorities, service standards, procedures, and workload practices.
• Improving the customer experience through clear communication, responsive service, and consistent guidance for employees and managers.
• Advising employees, managers, executives, and HR partners on leave and workers' compensation laws, policies, and procedures.
• Providing guidance on complex matters involving employee leave, workplace injuries, disability accommodation, temporary modified duty, and return to work.
• Developing and delivering training that strengthens understanding, consistency, and effective program administration.
• Leading continuous-improvement initiatives that enhance timeliness, accessibility, compliance, and service quality.
• Using data, performance measures, and operational insights to identify trends, manage risks, and improve program outcomes.
• Reviewing complex workers' compensation cases and coordinating early intervention, temporary modified duty, accommodation consideration, and return-to-work planning.
• Building effective partnerships with the Department of Human Resources, the City's workers' compensation administrator, occupational safety and health staff, and other departmental partners.
• Preparing reports and briefings for executive leadership and representing DPH before regulatory bodies or in external proceedings.
• Supervising, coaching, and developing program staff while fostering an inclusive, collaborative, accountable, and customer-focused team culture.

Education

Baccalaureate degree

Job description

The Opportunity

The San Francisco Department of Public Health operates one of the nation's most complex and integrated public health systems. DPH is seeking an experienced HR Leaves and Workers' Compensation Supervisor to drive operational excellence and deliver responsive, employee-centered service across these complex programs. The position will lead program operations, strengthen customer service, improve coordination, and ensure the consistent administration of applicable laws, policies, and employee protections.

This role offers an opportunity to make a meaningful department-wide impact by improving how employees and managers experience HR services when navigating leave, workplace injuries, and return to work. The HR Leaves and Workers' Compensation Supervisor leads a team of HR professionals and serves as a consultant, advisor, and subject-matter expert.

Key Responsibilities:

Essential duties include:

• Driving operational excellence across the Leaves Management and Workers' Compensation Program.


• Establishing program priorities, service standards, procedures, and effective workload practices.


• Improving the customer experience through clear communication, responsive service, and consistent guidance for employees and managers.


• Advising employees, managers, executives, and HR partners on leave and workers' compensation laws, policies, and procedures.


• Providing guidance on complex matters involving employee leave, workplace injuries, disability accommodation, temporary modified duty, and return to work.


• Developing and delivering training that strengthens understanding, consistency, and effective program administration.


• Leading continuous-improvement initiatives that enhance timeliness, accessibility, compliance, and service quality.


• Using data, performance measures, and operational insights to identify trends, manage risks, and improve program outcomes.


• Reviewing complex workers' compensation cases and coordinating early intervention, temporary modified duty, accommodation consideration, and return-to-work planning.


• Building effective partnerships with the Department of Human Resources, the City's workers' compensation administrator, occupational safety and health staff, and other departmental partners.


• Preparing reports and briefings for executive leadership and representing DPH before regulatory bodies or in external proceedings.


• Supervising, coaching, and developing program staff while fostering an inclusive, collaborative, accountable, and customer-focused team culture.

The HR Leaves and Workers' Compensation Supervisor may perform other duties as assigned or required, including duties listed in the applicable class specification .

Education :

Possession of a baccalaureate degree from an accredited college or university.

Experience :

Five years of professional human resources experience in one or more of the following areas of activity: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training of which one year must have been as (1) an advanced journey level classification, similar to 1244 Senior Human Resources Analyst, that performs difficult and specialized human resources work and thereby serves as a resource for special problems , or (2) lead or supervised a small team of professional staff involved in the more difficult and complex matters associated with recruitment and selection; employee and/or labor relations; classification and compensation; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training.

Substitution :

Experience Substitution - Possession of a Juris Doctorate (J.D.) or a Master's degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may be substituted for one (1) year of the required non-advanced journey / non-lead/supervisory experience.

Education Substitution - Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two (2) years of the required education on a year-for-year basis: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training. (30 semester units/45 quarter units equal one year.)

Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco's 1249 Human Resources Training Pro-gram may substitute for one (1) year of the required non-advanced journey / non-lead/supervisory experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying w