HR IT Transformation Lead - Telework Eligible

U.S. Customs and Border Protection; Indianapolis (IN); On-site; USD 106,000 - 138,000; Full time

Job summary

U.S. Customs and Border Protection (CBP) seeks an HR Specialist (Information Systems) to lead HR IT modernization and strategic HR process transformations for CBP's nationwide workforce.

The role focuses on delivering standardized, automated HR solutions and elevating service delivery through data-driven decisions. The position requires expert HR IT knowledge, strong requirement analysis, and collaboration with HR program offices, product and technical teams to drive enterprise improvements

Qualifications

• Experience leading HR IT systems modernization initiatives.
• Ability to analyze HR requirements, data, policies, and operations.
• Experience documenting analyses, requirements, and executive briefs.
• Ability to liaise with HR program offices and product/tech teams.

Responsibilities

• Provide strategic leadership and expert consultation for HR IT systems modernization.
• Analyze HR business requirements, data, policies to design standardized solutions.
• Lead HR process re-engineering to improve service delivery and efficiency.
• Serve as cross-functional liaison among HR programs, product and technical teams.
• Establish standardized business analysis practices across HR IT initiatives.

Skills

HR IT systems

Business analysis

Stakeholder liaison

Process re-engineering

Data analysis

Job description

U.S. Customs and Border Protection (CBP) seeks an HR Specialist (Information Systems) to lead HR IT modernization and strategic HR process transformations for CBP's nationwide workforce.

The role focuses on delivering standardized, automated HR solutions and elevating service delivery through data-driven decisions. The position requires expert HR IT knowledge, strong requirement analysis, and collaboration with HR program offices, product and technical teams to drive enterprise improvements