HR Investigator (Bank)

Care Quality Commission; United States; Remote; GBP 60,000 - 80,000; Part time

Job summary

The Care Quality Commission is seeking an HR Investigator (Bank) to support its inspection program by leading investigations into employee relations. This role involves managing sensitive investigations and collaborating with various teams to ensure compliance with policies. Ideal for candidates with strong communication skills and a background in employment law, the position offers meaningful work that contributes to fairness and respect in the workplace.

Qualifications

• Experience leading complex employee relations investigations.
• Ability to manage sensitive situations with empathy.
• Strong written and verbal communication skills.

Responsibilities

• Lead investigations into misconduct, grievances, and whistleblowing.
• Collaborate with People and Legal teams on employment policies.
• Produce clear, documented investigation reports.

Skills

Empathy

Professionalism

Written Communication

Verbal Communication

Education

Understanding of Employment Law

Job description

Bank Rate:£250 per day (plus 12.07% AL)
Contracted Hours: Ad hoc
Closing date: Tuesday 1st July 2025 at 11.59pm

We are seeking a skilled HR professional to support the Care Quality Commission’s (CQC) inspection programme. In this role, you will provide specialist advice and insight - helping ensure our judgements reflect the most current, credible professional standards and practice.Please note this is an ad-hoc opportunity.

Make a difference
Every role at CQC contributes to our mission, if you’re looking for an interesting opportunity in HR that gives a true sense of meaning and purpose then you’ve found it!

Picture this
As anHR Investigator (Bank), your work helps uphold our values and ensures that every voice is treated with dignity and respect.
In the last year as aHR Investigator (Bank)in thePeople Directorate, you might have:
Led a complex grievance investigation involving multiple stakeholders, ensuring a fair and timely resolution that aligned with CQC’s values and employment law.
Supported a whistleblowing case by gathering evidence, conducting sensitive interviews, and presenting findings that informed senior decision-making.

The role
You’ll be key in helping us deliver our work. In this role, you’ll:
Lead investigations: Manage end-to-end investigations into misconduct, grievances, whistleblowing, and other workplace concerns, ensuring fairness and compliance with policy and law.
Collaborate and advise: Work closely with colleagues across the People and Legal teams to ensure best practice and consistent application of employment policies.
Report and present findings: Produce clear, well-documented investigation reports and, where needed, present evidence at Employment Tribunals.

Show us
We’ll be looking for the following skills, knowledge and experience in your application form:
Experience leading complex employee relations investigations, including grievances, with a clear understanding of employment law and best practice.
Ability to manage sensitive situations with empathy and professionalism, building trust with colleagues at all levels.
Strong written and verbal communication skills, including the ability to produce clear, evidence-based reports and explain findings to a range of audiences.

Compliance
To progress your application, you’ll need to provide evidence of your right towork in the UK. Without valid right to work you won’t be eligible for therole.We are unable to offer sponsorship for this role.Someroles may also be subject to a satisfactory DBS check.

Next steps
If you apply, you’ll need to create a profile and complete an online application form.Your application will be completely anonymous.Please see ourinformation for applicantsfor more details on the process.We contact every applicantto let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
You can read the full details of the role in theJob Description -HR Investigator (Bank) Job DescriptionIf you’d like to have an informal chat about the role you can contact – Gina Georgiou, Deputy Director of People Operations at [e-mail]. For general enquiries, please email [e-mail].

Equity for all
We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds).If this role interests you, we encourage you to apply.Your unique perspective, skills, and experience could be exactly what we need.
We want every candidate to feel supported and able to do their best. If you need adjustments to our process,we’ll work with you to remove any barriers. Visit ouraccessibility pagefor more on this. If you’d like to chat, please [e-mail].
We promote a workplace wherefairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See ourED&I pagefor more about this.
We welcomeapplications fromeveryone,and colleagues can find supportand community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

• AI can support research, structuring and refining your writing, but your applicationmustreflectyour real skills and experience.
• Spell-checking and condensing word counts are great ways to use AI effectively.
• Do notcopy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
• Providing false and insincere examples goes against our core values of honesty and integrity andmay lead to your application being withdrawnor termination of your employment.

Values and vision
We are guided by ourcore values, which shape our work and our culture.
Excellence– being a high-performing organisation.
Caring– treating everyone with dignity and respect.
Integrity– doing the right thing.
Teamwork– learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.