HR Generalist - US and Canada

RiseMe; Arlington (VA); On-site; USD 65,000 - 100,000; Full time

Job summary

Symplicity in Arlington, VA is seeking a hands-on HR Generalist with 2–4 years of experience to support US and Canadian employees in a 100% on-site role. You will administer day-to-day HR operations, ensure regional compliance, and serve as the Workday Super-User for local staff and managers.

You will handle onboarding, benefits coordination, data integrity, and cross-border HR activities while partnering with leadership to foster a compliant and engaging workplace.

Qualifications

• 2–4 years of progressive HR Generalist experience.
• Experience managing HR operations for US and Canadian workforces.

Responsibilities

• Maintain accurate employee records in Workday.
• Manage onboarding, offboarding, and HR data integrity.
• Generate HR reports and support compliance and leadership decisions.
• Provide on-site employee and manager support for Workday issues.
• Coordinate benefits and payroll-related activities with shared services.

Skills

Workday

HRIS

Data accuracy

Employee relations

Job description

Location: Arlington, VA (100% In-Office)
Experience: 2–4 years

Job Summary

We are seeking an agile, detail-oriented HR Generalist with 2 to 4 years of hands‑on experience to support our workforce across the United States and Canada. In this 100% on‑site role based in Arlington, VA, you will manage day-to-day HR operations, ensure regional compliance, and act as our Workday Super-User. You will serve as the highly visible, go‑to partner for local employees and managers, handling everything from walk‑in inquiries and onboarding to cross‑border benefits administration and system data integrity.

Key Responsibilities

Workday & HRIS Management

• Data Integrity: Maintain accurate employee records in Workday, including hires, terminations, promotions, and transfers.
• Process Optimization: Initiate, track, and approve business processes within Workday.
• Reporting: Generate standard and custom Workday reports to support HR metrics, compliance, and leadership decisions.
• User Support: Serve as the primary on‑site contact for employee and manager self-service Workday troubleshooting.

North American HR Operations & Compliance

• Regional Compliance: Ensure compliance with US federal laws, state-specific employment laws and Canadian federal/provincial regulations.
• Onboarding & Offboarding: Facilitate an engaging, face‑to‑face onboarding lifecycle, including localized background checks, work authorization, etc.
• Benefits & Payroll Support: Coordinate with benefits and payroll shared-services to administer US and Canadian benefits.
• Policy Management: Help update and maintain policies.
• Learning & Development: Support the implementation and execution of LD programs, leveraging shared services to tailor solutions that meet business needs.

On‑Site Employee Relations & Workplace Culture

• Walk‑In Support: Act as the first line of contact for in‑office employee inquiries regarding policies, leaves of absence, and career milestones.
• Conflict Resolution: Conduct low‑to‑medium risk employee relations investigations and document findings objectively.
• Office Engagement: Plan and execute on‑site culture initiatives, team‑building events, recognition programs, and regional engagement activities.
• Collaboration: Partner closely with leadership to maintain a positive, productive, and compliant workspace.

Qualifications & Skills

Experience & Education

• Experience: 2 to 4 years of progressive HR Generalist experience.
• Regional Expertise: Proven experience managing HR operations simultaneously for both US and Canadian workforces.
• Systems: Minimum 1 to 2 years of daily, hands‑on experience utilizing Workday (Core HR and Absence modules).

Soft Skills & Competencies

• On‑Site Presence: Strong interpersonal skills with a preference for resolving issues face‑to‑face.
• Cross‑Border Knowledge: Deep understanding of the core differences between US and Canadian employment landscapes (e.g., at‑will employment vs. reasonable notice).
• Data Fluency: Exceptional attention to detail when auditing HR data and managing system workflows.
• Discretion: High level of integrity when handling confidential and sensitive employee relations data.

Opportunity for Growth

In this role, a successful individual will grow to work with additional international business groups (e.g.; UK, Brazil, Australia), and also have exposure to top‑level executives in the company, assisting them with decision making. Opportunity abounds at Symplicity, and through our parent companies Volaris and CSI (Constellation Software Inc.: CSU.TO on the Toronto Stock Exchange) we have a wealth of professional development programs to offer.

EEO / IWD / Veterans / Diverse / Inclusive Employer