TechOps Specialty Vehicles (TOSV) is a Veteran-Owned Small Business that specializes in the design and production of a wide variety of mobile vehicle-based solutions; from a full suite of law enforcement vehicles to emergency response and public safety, to mobile medical, bookmobile and community outreach, and fire/EMS. Since 2006, TOSV has been providing specialty vehicles for U.S. Government agencies, State and Local departments, as well as private customers and businesses across the nation. Starting with a base vehicle, our team integrates communications systems, emergency lighting, sirens, power, and custom interiors to deliver mission-ready vehicles, from mobile command units to specialized response and fleet builds. TOSV is based on Kent Island in Stevensville, Maryland.
SUMMARY/SCOPE:
The HR Generalist / Recruiter supports employees and management across recruiting, onboarding, employee relations, benefits administration, HR records, and employment compliance. This position recruits qualified candidates for production, skilled trades, engineering, administrative, and management roles while maintaining consistent HR practices in a growing specialty vehicle manufacturing environment.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Recruiting and Hiring
- Work with department managers to identify staffing needs and hiring priorities based on production schedules and business needs, and develop appropriate job descriptions;
- Post openings, source candidates, review applications, and conduct initial interviews;
- Coordinate interviews and assist managers with candidate evaluation;
- Manage recruiting agencies, job boards, school partnerships, and other recruiting resources;
- Coordinate references, background checks, employment offers, and pre-employment requirements; and
- Track open positions, hiring progress, and recruiting costs.
Onboarding and Employee Records
- Coordinate new hire paperwork, orientation, and onboarding schedules;
- Coordinate 30-, 60-, and 90-day check-ins with new employees and supervisors to support onboarding and retention;
- Maintain accurate employee records in ADP Workforce Now and personnel files;
- Maintain secure personnel, medical, and investigation records with appropriate access restrictions;
- Coordinate Form I-9 completion and employment eligibility verification;
- Process employee changes, promotions, transfers, and terminations; and
- Coordinate offboarding, exit interviews, and the return of company property.
Employee Relations and Management Support
- Serve as a resource for employee questions about policies, benefits, attendance, and workplace concerns;
- Document employee concerns and assist the Controller/Director of Operations with prompt investigations and resolution;
- Assist managers with coaching, disciplinary documentation, and performance reviews;
- Apply company policies consistently and maintain confidentiality; and
- Escalate sensitive or complex matters to the Controller and appropriate leadership.
Benefits, Leave, and Payroll Support
- Assist with benefits enrollment, qualifying life events, and annual open enrollment;
- Review benefit enrollment and termination changes against carrier invoices and payroll deductions; coordinate corrections with Accounting;
- Coordinate leave requests, accommodation requests, and related documentation with the Controller and outside advisers;
- Monitor PTO records and help resolve discrepancies;
- Work with benefit providers, ADP, and outside advisers to resolve employee issues; and
- Support payroll by communicating employee changes and reviewing HR-related information.
Policies, Compliance, and Employee Development
- Assist with updating the employee handbook, HR procedures, and job descriptions;
- Maintain required HR documentation, notices, and training records;
- Support employment compliance in coordination with the Controller and outside advisers;
- Coordinate employee training, supervisor development, and review schedules;
- Support employee communication, recognition, and retention initiatives; and
- Perform other HR, payroll, recruiting, and administrative duties as assigned.
QUALIFICATIONS:
Required
- At least two years of relevant HR experience, including hands-on generalist responsibilities;
- Hands-on recruiting experience, which may overlap with HR experience;
- Experience supporting a range of HR activities, such as employee relations, onboarding, benefits administration, and personnel records, with demonstrated discretion in handling confidential information;
- Working knowledge of employment practices and the ability to identify when an issue requires outside guidance;
- Experience using an HR/payroll system; ADP Workforce Now strongly preferred;
- Proficiency in Microsoft Excel, Word, Outlook, and electronic recordkeeping;
- Strong communication, organization, follow-through, and sound judgment; and
- Ability to manage multiple openings and routine HR matters independently, while recognizing when escalation is needed.
Preferred
- Experience in manufacturing, skilled trades, automotive, construction, or a production environment;
- Experience recruiting technicians, electricians, fabricators, installers, engineers, and other hard-to-fill positions;
- Experience supporting both hourly and salaried employees;
- Experience supporting employees in multiple states;
- Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent relevant experience considered; and
- SHRM-CP or PHR certification.
WORKING CONDITIONS:
The employee’s primary work environment is a professional office setting at the TOSV headquarters in Stevensville, MD. The position requires regular use of computers and other standard office equipment and may involve extended periods of sitting and working at a computer.
Because the office is located within a manufacturing facility, the employee may occasionally be required to enter production, warehouse, or shop areas to perform job-related duties. While in these areas, the employee may be exposed to increased noise levels, dust, fumes, moving equipment, and varying temperatures. Appropriate personal protective equipment (PPE) will be provided and must be worn when required.