HR Generalist - Chesterfield, MO

Smurfit-Westrock; Chesterfield (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

Smurfit Westrock in Chesterfield, MO is seeking a Multisite HR Generalist to oversee labor relations, policies, recruitment and talent management for the mill’s client group. This role acts as the business liaison for managing union relationships and driving HR initiatives to improve HR and mill metrics.

You will support day-to-day HR functions, coordinate recruitment for hourly roles, guide attendance and performance processes, and partner with front-line supervisors on employee relations.

Qualifications

• Bachelor’s degree in HR or business-related field required.
• 3–5 years of HR Generalist experience required.
• Preferred: labor relations experience in a unionized manufacturing facility.

Responsibilities

• Oversee labor relations and administration of the collective bargaining agreement.
• Manage policies, procedures, recruitment and talent management for assigned client group.
• Serve as the business liaison for HR initiatives to drive mill metrics and continuous improvement.
• Coordinate recruitment for hourly employees, interview processes, and onboarding.

Skills

Communication

Analytical

Customer-Oriented

Interpersonal Skills

Problem-Solving

Decision-Making

Collaboration

Education

Bachelor's degree in HR or Business-related field

Tools

Microsoft Office

HRIS/Payroll systems

Job description

Multisite HR Generalist - Chesterfield, MO

Locations

MO Chesterfield

Employment Type

Full Time

Date Posted

04-Sep-2026

Relocation Support

No

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The HR Generalist is responsible for overseeing labor relations, policies and procedures, recruitment and talent management for assigned client group at the paper mill facility. This position is responsible for serving as the business liaison for managing union relationships while assisting with human resource initiatives designed to drive continuous improvement of HR and mill metrics. Overall, the HR Generalist is responsible for providing day-to-day HR functional support for the facility.

Major Job Responsibilities:

• ManagerecruitmentandhiringeffortsforthemillincludingpartneringwithUniversityco-op programs
• Createstrategicbusinesspartnershipswithfront-lineemployeesandsupervisorstopromote positive employee relations
• Createprogressivedisciplineplanstomonitor,reviewandmakesuggestionsforcorrective actions for attendance, punctuality, conduct and performance issues
• ImplementhumanresourcepoliciesandprocedurestoensurecompliancewithFederaland State regulatory requirements and reporting
• Coordinaterecruitmentefforts,establishinterviewandselectionprocedures,developjob announcements and interview materials, and conduct interviews for hourly employees
• Investigatequestionsand/orcomplaintstoresolveemployeerelations issues

People and Culture

• Serve as first point of contact for labor relations to manage grievance procedures and administration of the collective bargaining agreement and labor union contract negotiations
• Coach and advise front-line employees and managers regarding employee relations policies, contractual labor agreements interpretation and proper operating procedures
• Partner with Talent Acquisitions to manage the workforce plan development and implementation, assisting with compensation and training initiatives

Critical Skills / Capabilities:

• Communication: Clearly exchanges thoughts, ideas, and messages through written, verbal, and non-verbal methods that promote an understanding with the target audience; listens carefully and attentively
• Analytical: Demonstrates a general understanding of various sources of information or data that are relevant to the business; summarizes or integrates information for routine problems or issues with oversight from others as necessary
• Customer-Oriented: Demonstrates concern for satisfying external and/or internal customers; resolves customer issues in a timely manner; communicates with customers to ensure alignment and satisfaction; ability to operate with customers' best interests in mind
• Interpersonal Skills: Can relate to and communicate effectively with others to build rapport and relationships
• Problem-Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations; demonstrates tackling a problem by using a logical, systematic, or sequential approach
• Decision-Making: Plans and decides on the course of action while allowing for flexibility to support ad-hoc scenarios; demonstrates ability to balance competing priorities
• Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively

Technical Skills:

• Microsoft Office - Excel, Outlook, PowerPoint, Word
• Working knowledge of Human Resources Information Systems (HRIS) and payroll systems
• Working knowledge of labor relations, employment laws, benefits, HR principles

Experience:

• Required: 3 to 5 years of HR Generalist experience
• Preferred: Labor relations experience within a unionized manufacturing facility

Education:

• Required: Bachelor’s degree in HR or Business-related degree

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.