HR Generalist-Bilingual

Raw Seafoods, Inc.; Fall River (MA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Paid Time off

Paid holidays

401(k) with company match

Job summary

Raw Seafoods, Inc. is seeking an experienced HR Generalist to support our Fall River manufacturing operation. You will provide employee relations, recruiting, performance management, and benefits administration while ensuring compliance and engagement.

The role partners with leaders and employees to deliver HR solutions, training, and development in a fast-paced environment. A strong foundation in employment law and hands-on HR analytics are essential.

Qualifications

• Minimum 3–5 years of progressive HR experience.
• Working knowledge of employment law.
• Strong employee relations experience.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office.

Responsibilities

• Serve as the first point of contact for employees' questions and concerns.
• Conduct workplace investigations and recommend appropriate resolutions.
• Coach supervisors on employee performance, attendance, disciplinary actions, and policy interpretation.
• Support conflict resolution while maintaining confidentiality and professionalism.
• Manage full-cycle recruitment for hourly and salaried positions.
• Partner with hiring managers to understand staffing needs.
• Coordinate interviews, background checks, pre-employment screenings, and onboarding.
• Monitor recruiting metrics including time-to-fill, applicant quality, and retention.
• Assist with the annual performance review process.
• Coach managers on providing meaningful feedback.
• Assist with performance improvement plans.
• Ensure compliance with federal, state, and local employment laws.
• Maintain personnel files and HR records.
• Assist with audits including I-9, EEO, OSHA, unemployment, and wage and hour compliance.
• Support policy implementation and handbook updates.
• Assist with benefit enrollments and qualifying life events.
• Coordinate FMLA, PFML, ADA accommodations, and other leave programs.
• Respond to employee benefit questions.
• Maintain employee records within the HRIS.
• Assist with reporting and HR analytics.
• Support employee recognition and engagement initiatives.
• Support supervisor training programs.
• Assist in identifying development opportunities throughout the organization.
• Recommend improvements to HR processes.
• Participate in HR projects and cross-functional initiatives.

Skills

Employee relations

Recruiting

Performance management

Compliance

Benefits administration

Policy interpretation

HR analytics

Training & development

Communication

Organizational skills

Education

Continuing education in HR/Business Administration

Tools

Microsoft Office

Job description

Direct Supervisor: Director of Human Resources

Assignment Category: Full-Time, Permanent

FLSA Status: Exempt, Salary

Compensation: $80,000-90,000 annually

Benefits: Health Insurance, Paid Time off, Paid holidays, 401(k) with company match

Location: This role is fully on-site at our Fall River, MA facility.

Raw Seafoods is seeking an experienced, solutions-oriented Human Resources Generalist to support our growing manufacturing operation. This position partners with leaders and employees across the organization to deliver exceptional HR support while ensuring compliance, fostering employee engagement, and supporting operational excellence.

The HR Generalist serves as a trusted resource to managers and employees by providing guidance on employee relations, recruiting, performance management, leaves of absence, benefits administration, policy interpretation, compliance, and talent development. Success in this role requires sound judgment, excellent communication skills, and the ability to thrive in a fast-paced manufacturing environment.

Employee Relations

• Serve as the first point of contact for employees' questions and concerns.
• Conduct workplace investigations and recommend appropriate resolutions.
• Coach supervisors on employee performance, attendance, disciplinary actions, and policy interpretation.
• Support conflict resolution while maintaining confidentiality and professionalism.

Talent Acquisition

• Manage full-cycle recruitment for hourly and salaried positions.
• Partner with hiring managers to understand staffing needs.
• Coordinate interviews, background checks, pre-employment screenings, and onboarding.
• Monitor recruiting metrics including time-to-fill, applicant quality, and retention.

Performance Management

• Assist with the annual performance review process.
• Coach managers on providing meaningful feedback.
• Assist with performance improvement plans.

Compliance

• Ensure compliance with federal, state, and local employment laws.
• Maintain personnel files and HR records.
• Assist with audits including I-9, EEO, OSHA, unemployment, and wage and hour compliance.
• Support policy implementation and handbook updates.

Benefits & Leave Administration

• Assist with benefit enrollments and qualifying life events.
• Coordinate FMLA, PFML, ADA accommodations, and other leave programs.
• Respond to employee benefit questions.

HR Operations

• Maintain employee records within the HRIS.
• Assist with reporting and HR analytics.
• Support employee recognition and engagement initiatives.

Training & Development

• Support supervisor training programs.
• Assist in identifying development opportunities throughout the organization.
• Recommend improvements to HR processes.
• Participate in HR projects and cross-functional initiatives.
• Promotes company values of honesty, commitment, passion, and teamwork.

Required Qualifications

• Minimum 3–5 years of progressive HR experience.
• Working knowledge of employment law.
• Strong employee relations experience.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office.

Preferred

• Experience supporting manufacturing, distribution, logistics, or similar operations preferred.
• Continuing education in Human Resources, Business Administration, or related field.
• SHRM-CP or PHR certification.

Physical Requirements

• Ability to work in both office and production environments.
• Occasionally walking throughout the manufacturing facility.
• Ability to occasionally lift up to 15 pounds.
• Ability to sit, stand, and use computers for extended periods.

This position operates in both a professional office and an active seafood manufacturing environment. The employee must be able to regularly walk through production, warehouse, cold-storage, and other operational areas; comply with required personal protective equipment and food-safety rules; and work around cold temperatures, wet surfaces, machinery, noise, seafood products, and varying operational schedules.

Raw Seafoods is an equal opportunity employer and values diversity. We recruit, hire, assign, and promote without regard to race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status, or any legally recognized protected personal characteristics.