HR Generalist

Community Council Health Systems; Philadelphia (Philadelphia County); On-site; USD 55,000 - 60,000; Full time

Job summary

Community Council Health Systems is seeking a Human Resources Generalist to manage compliance with FMLA, unemployment, and workers’ compensation, and to lead benefits administration, employee relations, and staff development. You’ll partner with the HR Director to boost engagement, retention, and a positive workplace culture in Philadelphia.

The role requires at least a bachelor’s degree in HR or related field and 3 years of HR generalist experience with strong interpersonal and communication

Qualifications

• Bachelor’s Degree in HR, Business Administration, or related field.
• Minimum 3 years as HR Generalist with focus on retention, engagement and employee relations.
• Strong interpersonal, problem-solving and communication skills.
• Proficiency in HRIS systems and HR tools like Paycheck, Credible, DocuSign, and MS Office.

Responsibilities

• Ensure compliance with FMLA, Workers’ Compensation, and Unemployment laws with accurate documentation and records.
• Process benefits administration and conduct quarterly audits of enrollment rosters.
• Assist staff and managers in conflict resolutions, coaching, and feedback to improve retention.
• Support management with development of disciplinary actions.
• Oversee Staff Learning & Development and collaborate with managers on training paths.
• Promote inclusion and belonging through HR programs and employee experience initiatives.
• Coordinate enhancements of HR services including HRIS, broker relationships, and HR administration.
• Develop and maintain exit interview processes and reporting for retention improvements.

Skills

Interpersonal skills

Problem-solving

Communication skills

Education

Bachelor’s Degree in HR/Business Administration or related field

Tools

HRIS systems

Paycheck

Credible

Microsoft Office Suite

DocuSign

Job description

About the Organization Our services are designed to be holistic, geographically accessible, culturally sensitive, and coordinated with other related service systems, both formal and informal. Community Council has a long history of providing mental health services to Philadelphia residents and is one of the City of Philadelphia's original 12 Base Service Units. We provide a range of mental health and substance abuse direct services and case management. The organization has a diverse staff of 200 that deliver evidenced based services in a culturally competent manner.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

BENEFITS OF WORKING WITH US

Working at Community Council Health Systems (CCHS) means being part of a compassionate and mission-driven organization dedicated to empowering individuals and families through mental wellness and community support. We foster an inclusive and collaborative work environment where every team member’s contributions are valued and encouraged. At CCHS, employees have opportunities for professional growth, ongoing learning, and career development. We prioritize work-life balance and offer a comprehensive benefits package, including competitive salaries, health, dental, and vision insurance, retirement plan options, paid time off, and professional development opportunities. By joining our team, you become part of a dynamic organization committed to innovation, integrity, and making a meaningful impact in the communities we serve.

GENERAL OVERVIEW

The Human Resources Generalist will serve as the primary administrative manager for the compliance of FMLA, Unemployment, Worker’s Compensation, Benefits Administration, Staff Learning & Development, Employee Relations, and will work with the HR Director in creating and implementing engagement and retention Strategies. This role is key to creating and sustaining a positive work environment where employees feel motivated to grow within the organization. This position will work directly with the HR Director in developing and implementing strategies to enhance employee engagement, increase retention and fostering a culture of staff development, staff inclusiveness and staff belonging.

CORE FUNCTIONS

1. Ensure administrative compliance with FMLA, Worker’s Compensation, and Unemployment laws, ensuring accurate documents, correspondence and records maintenance.
2. Process benefits administration to ensure accurate employee eligibility of coverages and conducting a quarterly audit of enrollment rosters to ensure accuracy in administration.
3. Assist staff and managers in conflict resolutions, performance coaching, and feedback sessions to improve team dynamic, employee experience and improve staff retention.
4. Support management with the development of appropriate and effective disciplinary actions.
5. Oversee the Staff Learning & Development efforts, ensuring collaboration with managers to enhance training and career pathing opportunities for employees.
6. Promote inclusion and belonging through HR Programs to include Employee Experience efforts and activities.
7. Work with the HR Director to coordinate the enhancement of services within the HR Department, to include partnerships with HRIS systems, broker relationships, and overall HR administration.
8. Develop and maintain a process for conducting Exit Interviews and establish a reporting system that will deliver results that can be used in process modifications that will improve retention.

Position Requirements

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree from an accredited college or university with a concentration Human Resources, Business Administration, or a related field.
• A minimum of 3 years of HR generalist experience with a demonstrated focus on retention, engagement, and employee relations
• Strong interpersonal, problem-solving ad communication skills.
• Proficient in HRIS systems, Paycheck, Credible, Microsoft Office Suite, DocuSign administration.
• Ability to conduct HR related investigations and give clear and concise oral and written outcomes, reports, and recommendations.

Location Community Council

Number of Openings 1

Full-Time/Part-Time Full-Time

Category Human Resources

Salary/Sign-on bonus 55,000 - 60,000

Close Date

Created By Donna Mims

Number Filled 0

Exempt/Non-Exempt Exempt

Hiring Manager(s) Sharon Johnson

Open Date 11/6/2026

This position is currently accepting applications.