HR Generalist

Flagship Facility Services, Inc.; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Flexible Schedule

Health Insurance

Flexible Paid time off

Vision Insurance

Job summary

Flagship Facility Services, Inc. in Orlando, FL is seeking an HR Generalist to support operations, manage labor relations, and navigate a fast-paced, unionized environment.

This on-site role requires bilingual English/Spanish, strong knowledge of labor laws, and experience using HRIS systems to administer policies, benefits, and employee records. You will conduct orientations, resolutions of employee relations issues, investigations, and provide timely HR reports while partnering with corporate

Qualifications

• Bachelor's degree or equivalent experience in HR or business.
• HR certification is a plus.
• 2–4 years of HR Generalist experience in a customer-centric, operational role.

Responsibilities

• Provide HR support to our Operations Team.
• Union‑experience required.
• Solid understanding of labor laws regarding hourly wages and timekeeping.
• Experience with workers’ compensation and reporting.
• Conduct orientations; perform reference and background checks.
• Administer HR policies and procedures.
• Maintain paper and electronic employee files.
• Investigate and resolve employee relations issues.
• Ensure compliance with employment laws at all levels.
• Support safety and risk management programs.
• Provide HR reports in a timely, accurate manner.
• Build relationships with Corporate and regional teams.
• Administer compensation, benefits, and performance processes.
• Handle counseling, outplacement, and exit interviews.
• Suggest continual improvements in HR services.

Skills

HR Generalist

Labor relations

Bilingual English/Spanish

Workday HRIS

Recruitment & Staffing

Organizational skills

Time management

Attention to detail

Independent worker

Client relations

Education

Bachelor’s degree in business, Human Resources, or equivalent

HR certification a plus

Tools

Workday HRIS

Job description

Job Summary

$50,000 to $65,000 per hour

Flagship Facility Services, Inc. is looking for an HR Generalist with a solid generalist skill set and experience including strengths in labor relations and field operations. The successful candidate will possess strong planning, organizational, analytical, communication, collaboration skills, and have demonstrated the ability to effectively manage multiple projects in an extremely fast-paced environment. The ideal candidate will have significant experience operating in a heavy union environment and interacting with a blue‑collar workforce. Must be able to speak both English and Spanish. This position will be on site in close proximity to Orlando International Airport. Supporting 1st, 2nd, and 3rd shift operations.

Benefits

• 401(k)
• Dental Insurance
• Flexible Schedule
• Health Insurance
• Flexible Paid time off
• Vision Insurance

Essential Functions

• Provide HR support to our Operations Team
• Union‑experience required.
• Solid understanding of labor laws regarding hourly wage laws and time keeping
• Experience with managing work related injury/Worker’s Comp cases and reporting.
• Conducts new employee orientations; conducts reference checks and background checks.
• Implement and administer the company’s human resources policies and practices.
• Establish and maintain both paper and electronic employee files/information.
• Assist to ensure that employee relations issues, including the investigation and resolution of employee complaints, are managed effectively and efficiently.
• Ensure that Flagship’s operation remains in compliance with federal, state, and local employment laws and regulations.
• Assist to ensure that safety, workers compensation, and other risk management programs and procedures are fulfilled in an effective, legally compliant, and timely manner.
• Provide meaningful employment‑related reports in an accurate and timely manner.
• Develop and nurture effective working relationships with relevant stakeholders, including those at Corporate and other regions
• Administers various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual.
• Participates in developing department goals, objectives, and systems.
• Administers compensation program; monitors performance evaluation program and revises as necessary.
• Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
• Handles employee relations counseling, outplacement counseling, and exit interviewing.
• Assists in evaluation of reports, decisions, and results of department in relation to established goals.
• Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Maintains Human Resource Information System records and compiles reports from database.
• Maintains compliance with federal and state regulations concerning employment.
• Performs other related duties as required and assigned.

Knowledge and Skills

• Knowledge of Workday HRIS
• Recruitment & Staffing skills
• Ability to work independently with minimal supervision.
• Strong follow up and organizational skills for our client group.
• Attention to detail and the ability to prioritize and work well in an environment with a constant change.
• Outside client relations experience
• Considerable knowledge of principles and practices of personnel administration, effective oral and written communication skills, excellent interpersonal skills
• Workers Compensation knowledge
• Be adaptable and flexible to an evolving workplace.
• Must be Bi‑lingual English/Spanish (Required)

Education and Work Experience

• Bachelor’s degree in business, Human Resources, or equivalent education and/or experience.
• HR certification a plus.
• A minimum of 2-4 years customer‑centric, business‑aligned, operationally oriented Human Resources Generalist experience.
• Service industry experience preferred

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization

Authorized to work in the U.S.

Equal Employment Opportunity Employer

Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Americans with Disabilities Act Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

About Us

If you like wild growth and working with happy, enthusiastic over‑achievers, you'll enjoy your career with us! We started with a simple idea—to deliver a higher standard of customer service. The way we deliver facilities services has evolved over the past 30 years – along with technology and our clients’ needs. Our core fundamental is unchanged: From the CEO to the front‑line workers, every Flagship employee works together to build long‑term relationships with our clients by doing whatever they need to do to get the job done.

Flagship CPRA Applicant Notice And Privacy Policy_.pdf (English) Flagship CPRA Applicant Notice And Privacy Policy (Spanish)