HR Generalist

Charter One; Mesa (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Charter One, a provider of education management services, is seeking an HR Generalist to join its growing team. You will support a broad range of HR functions across schools, ensuring processes are efficient, compliant, and aligned with organizational goals.

You will collaborate with administrators, teachers, and staff to foster a positive work environment. The ideal candidate has a Bachelor's in HR or related field and 1–2 years of HR experience, with knowledge of labor laws and HR software.

Qualifications

• Bachelor's degree in HR or related field
• 1–2 years HR experience
• Knowledge of federal and state labor laws (EEO, FLSA)

Responsibilities

• Maintain excellent customer service and escalate questions as needed
• Communicate with prospective candidates and extend offers
• Serve as first point of contact for employees to address questions
• Assist with employee investigations
• Process onboarding, contracts, and new-hire paperwork
• Keep staffing spreadsheets updated and track hires
• Coordinate salary approvals with Leadership Team
• Maintain candidate files and verify credentials
• Assist with audits and state/federal reporting

Skills

Communication

Problem solving

HR functions management

ADP

Excel

HRIS

Education

Bachelor's degree in Human Resources

Tools

ADP

Excel

Job description

Charter One works with schools across the country to provide all-inclusive education management services. At Charter One we pride ourselves on our thorough knowledge of charter school operations, academics, finance, human resources, information technology, marketing, and more. We handle the day-to-day work so that client school boards can focus on governance and policy issues to be sure that the vision and mission of the school are being carried out properly.

Charter One is currently accepting applications for a HR Generalist to join our growing team. The HR Generalist is a key member of the Human Resources team responsible for managing a broad range of HR functions within an organization or school system, ensuring that HR processes are efficient, compliant, and aligned with the organization’s goals. The HR Generalist works closely with staff at all levels, from school administrators to teachers and support personnel, to ensure a positive and productive work environment.

Responsibilities include but are not limited to:

• Ensures EXCELLENT Customer Service is maintained and questions and concerns are escalated properly
• Shows a great attitude, a "Yes" mentality and an "eager to help" demeanor
• Interacts and communicates with potential candidates and future employees, including sending offers of employment
• Acts as first point of contact for employees to answer questions and resolve concerns
• Participates in employee investigations
• Signs contracts and agreements and completes new hire paperwork with new employees to complete on-boarding process
• Follows processes to ensure all spreadsheets are updated and staffing is tracked accurately
• Acts as liaison with members of the Leadership Team including the Chief Financial Officer to ensure position and salary approvals
• Compiles and maintains all potential candidate files
• Verifies credentials of all potential candidates
• Assists with maintaining all current and terminated employee files
• Assists with compiling data for state and federal audits
• Other duties as assigned.

Required Skills/Abilities:

• Ability to communicate effectively with staff at all levels, from administrators to teachers and support staff.
• Strong problem-solving skills and the ability to mediate disputes between staff members or between staff and administration.
• Ability to manage multiple HR functions and ensure all documentation and processes are accurate and compliant.
• Familiarity with HR software (e.g., ADP), spreadsheets (e.g., Excel), and student information systems.
• Ability to handle multiple priorities and meet deadlines in a fast‑paced, school-based environment.

Minimum Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Education, or a related field.
• 1-2 years of experience in human resources, ideally in an administrative or HR assistant role
• Basic understanding of federal and state labor laws, including Equal Employment Opportunity (EEO), wage and hour laws (FLSA), and employee rights.

Preferred Qualifications:

• SHRM-CP (Society for Human Resource Management Certified Professional) or PHR (Professional in Human Resources) certification.
• 3-5 years of experience working in human resources, with at least 1-2 years in an educational setting.