HR Generalist

HCC Service Company, Inc.; Los Angeles (CA); On-site; USD 73,000 - 92,000; Full time

Job summary

Tokio Marine HCC – A&H Group is hiring an HR Generalist in Encino, CA. The role supports employee relations, compensation, benefits, and general HR programs, ensuring compliance with federal and state guidelines.

The position requires a minimum of two years in HR, a bachelor's degree in HR or related field, and proficiency in MS Office. Travel is up to 10% as part of responsibilities, with a full-time, on-site arrangement.

Qualifications

• Minimum 4 Year / Bachelors Degree in Human Resources, Business, a related field, or the equivalent education and/or experience.
• Human Resource Management‑related professional certification preferred.
• Minimum of two years of Human Resources experience.
• Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously.
• Microsoft Office proficiency (Excel, Access, PowerPoint, Word).

Responsibilities

• Employee Relations: Handle general employee relations issues as they arise, with manager input as needed. Escalate and work with HR leadership.
• Employee & Manager Support: Respond to inquiries and counsel employees & leadership on HR policies, procedures, and programs.
• HR Analytics & Reporting: Compile, analyze, and report on key HR metrics and workforce data to identify trends and support decision‑making.
• Special Projects & HR Support: Assist with special projects, acquisition activity, audit preparation, employee event planning, timesheet review, and related tasks.
• HR Reporting: Develop and distribute reports for HR projects or functions to support the business unit.
• Compensation Support: Assist in determining pay rates, job descriptions, etc., within work areas.
• HR Engagement & Culture: Support engagement initiatives, recognition programs, team events to promote a positive culture.
• New Hire Administration: Assist with onboarding paperwork and HRIS data entry.
• Performance Management: Manage reminders for reviews and assist with pay change documents and coaching.

Skills

Employee relations

HR analytics

Policy compliance

Communication

Planning

Education

Bachelors in HR

Job description

Job Title: HR Generalist Location: Encino, CA Reports to: Senior Director HR Employment Type: Full-time

Help us insure it Tokio Marine HCC is a global industry‑leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust. At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference.

Job Summary

Under supervision, implements human resources (HR) programs and policies (local and Corporate), including Employee Relations, Analysis, employee engagement, compensation, benefits, and other generalist competencies as assigned. Ensures compliance with federal and state employment guidelines.

Key Responsibilities

• Employee Relations: Handle general employee relations issues as they arise, with manager input as needed. Escalate and work with HR leadership.
• Employee & Manager Support: Respond to inquiries and give counsel to employees & leadership on HR policies, procedures, and programs.
• HR Analytics & Reporting: Compile, analyze, and report on key HR metrics and workforce data to identify trends, support informed decision‑making, and provide meaningful insights to HR and business leaders.
• Special Projects & HR Support: Perform other related duties such as assisting with special projects, acquisition activity, audit preparation, employee event planning, timesheet review, temporary employment agency relationships, etc.
• HR Reporting: Develop and distribute reports for HR projects or functions using the selected tools for HR reporting to support our business unit.
• Compensation Support: Assist managers of assigned work groups and/or our Corporate Compensation partners in determining appropriate pay rates, job descriptions, etc, for employees within their work areas.
• HR Engagement & Culture: Support and coordinate employee engagement initiatives, recognition programs, team‑building activities, and company events that promote a positive workplace culture and strengthen employee connection and engagement.
• New Hire Administration: Assist with the preparation and maintenance of new hire paperwork and enter information into the HRIS system as needed.
• Performance Management: Send reminders to managers of pending performance reviews and handle HR pay change documents for the review cycle. Review performance reviews as needed and counsel managers on suggested enhancements.
• HR Policies: Administer and counsel employees on all company HR policies for assigned locations. Stay current on labor laws that affect our 350+ employees.
• Onboarding: Ensure proper orientation and onboarding for new hires. Coordinate new hire events as needed.
• Employee Separations: Prepare employee separation notices and related documentation and conduct exit interviews to determine reasons behind leading to separations, evaluate for trends and discuss recommendations with leadership; assist with Terminations: Ensure involuntary and voluntary terminations are managed according to internal procedures, including preparing HR documents for payroll, exit interviews, etc.
• Employee Changes & Documentation: Assist HR Leadership with the completion of all changes, new hire, and termination documentation, including obtaining appropriate approvals and ensuring payroll deadlines are met.
• Employee & Recruiting Files: Assist with ensuring all personnel and recruiting files are kept up to date in accordance with Company and legal requirements.
• College Recruiting: Assist, as needed, with the college recruiting program, including advance preparation and coordination of attendance at college recruiting events and revising marketing materials as necessary.
• Recruiting Reporting: As needed, assist with updating the weekly recruiting activities report and advertising log.
• Talent Acquisition: Execute, as needed, the recruiting process for all staff‑level and some management/senior‑level hires, as requested, including obtaining approval of staff requisition forms and comparing to budgeted headcount, employment advertising, candidate sourcing, telephone screening, coordinating interviews, applicant testing, reference checking, and presenting employment offers to finalists.

Competencies

• Planning – Follow work plans, established timelines, and predefined goals for assigned work.
• Communication – Communicate activities, results, and observations with employees and management as appropriate.
• Cost Management – Identify areas for improvement in existing business practices. Perform work thoroughly in a cost‑efficient manner and at a high productivity level.
• Business Controls and Policies – Comply with all corporate policies and procedures. Recommend any perceived enhancements in controls to HR Leadership. Conduct all activities in a safe manner.
• People Management – No people management responsibility.

Position Knowledge, Skills, and Requirements

Education

Minimum 4 Year / Bachelors Degree in Human Resources, Business, a related field, or the equivalent education and/or experience

Preferred

Human Resource Management‑related professional certification

Experience

Minimum of two years of Human Resources experience.

Other

• Possess and have ability to apply knowledge of principles, practices, and procedures
• Solid written and verbal, and public speaking communication skills with an emphasis on confidentiality, tact, and diplomacy
• Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
• Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
• Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)

Working Conditions and Physical Demands

• Additional work beyond standard business hours may be necessary to fulfill job responsibilities.
• May be required to remain stationary for extended periods of time
• May be required to move up to 10 pounds
• Must be able to operate a computer and other devices
• Close vision and ability to adjust focus, such as required to read a computer screen

Travel Requirements

Regular travel (up to 10% of time)

Compensation

The pay range for this position is $73,400-$92,000 which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate’s geographic location, qualifications, work experience, education, and/or skill level.

Equal Opportunity Employer

The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws.

California → Use CA Fair Chance language. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.

As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions. Where not restricted by law and for criminal history not covered by this law, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law.

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.

Equal Opportunity Employer TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

Additional Information

#LI-Hybrid #CPLG1 #LI-VA

Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.