HR Generalist

Chicken-Ranch-Casino; Jamestown (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

Chicken-Ranch-Casino is seeking an HR Generalist to lead daily HR operations including hiring, onboarding, pay, benefits, and attendance tracking. You will collaborate with department managers to recruit qualified candidates and support policy enforcement and regulatory compliance.

The role requires maintaining HRIS data, coordinating performance management, training, and employee relations while communicating effectively with Team Members and leadership to drive engagement and fair practices.

Qualifications

• Must be at least 21 years old.
• High School Diploma or GED; preferred Bachelor’s degree in HR or related field.
• SHRM-CP or PHR certification preferred.
• 2+ years of HR coordination/Generalist experience preferred.

Responsibilities

• Lead daily HR operations including hiring, onboarding, pay, benefits, and attendance tracking.
• Recruit, interview, and coordinate hires with department managers to match needs.
• Maintain HRIS data, enforce policies, and ensure regulatory compliance.
• Support performance management, training, and employee relations.
• Address inquiries from applicants and Team Members; escalate complex issues.

Skills

Listening

Communication

Problem solving

Independence

Teamwork

Guest service

MS Office

HRIS

Education

High School Diploma

Bachelor's degree in HR or related

PHR/SHRM-CP certification

Tools

Windows

Microsoft Office

Job description

Department: Human Resources | Reports To: Human Resources ManagerStatus: ExemptPosition Summary:As Team Members of the Human Resources team, Human Resources Generalists are CRCR Ambassadors and takepersonal ownership to ensure their actions are in the interest of the business. The Human Resources Generalist isresponsible for the daily functions of the Human Resources (HR) department, including hiring and interviewing TeamMembers, administering pay, benefits, leave, and enforcing business policies and procedures.Position FunctionsEssential Functions:• Provide exceptional Guest service while maintaining a positive attitude.• Assist with all internal and external HR related matters.• Participate in developing organizational guidelines and procedures.• Recommend strategies to motivate Team Members.• Recruit, interview, and facilitate the hiring of qualified job applicants for open positions; collaborate withdepartmental managers to understand skills and competencies required for openings.• Assist with orientation and training.• Monitor and oversee Casino attendance program.• Manage administration of 401K program.• Investigate complaints brought forth by Team Members.• Coordinate Team Member development plans and performance management.• Manage the business’s Human Resource Information System (HRIS).• Perform routine tasks required to administer and execute Human Resource programs including but not limitedto compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talentmanagement; productivity, recognition, and morale; occupational health and safety; training and development.• Handle employment-related inquiries from applicants.• Refer complex and/or sensitive matters to the appropriate Team Member.• Attend and participate in Team Member disciplinary meetings, terminations, and investigations.• Maintain compliance with federal, state, and local employment laws and regulations and recommended bestpractices.• Review policies and practices to maintain compliance.• Responsible for the administration of leaves e.g. FMLA, LOA, and PDL.• Maintain knowledge of trends, best practices, regulatory changes and new technologies in human resources,talent management and employment law.• Other duties as assigned.Skills• Demonstrate strong listening and communication skills.• Demonstrate problem solving and critical thinking.• Must be able to work independently and maintain a high level of performance.• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.• Demonstrate a flock mentality, focused on teamwork and collaboration with others.• Provide exceptional service to internal and external Guests while leveraging the knowledge of their position andthe business, ensuring a clucktastic experience for all.• Stay engaged and motivated with the business, department, and all Team Members at all levels whileencouraging growth and development of self and others.• Build lasting relationships by demonstrating honesty, integrity, and effective communication.• Drive to exceed expectations while remaining accountable and fair.• Ability to calm wild Rhode Island Red chickens.QualificationsMinimum Requirements:• Must be at least 21 years of age.• High School Diploma (or GED or High School Equivalence Certificate).• Remarkable organizational and conflict management skills.• Be able to effectively communicate technical information, both verbal and written to a wide range of end-users.• Proficient in Windows and Microsoft Office Suite.Preferred Qualifications:• Bachelor’s degree in Human Resources, Human Resource Management, Human Resource Administration,organizational development, Business, or equivalent relatable years’ experience.• SHRM-CP or PHR certification.• 2+ years of experience as an Human Resources Coordinator.• Deep understanding of Labor Laws and employment equity regulations.DisclaimerThis document is for informational purposes only. A formal job description, including working conditions such as physicalrequirements, work atmosphere, etc., will be provided for signature during the offer process.