HR Generalist

Alamo Insurance Services Inc.; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Alamo Insurance Services Inc. is seeking an HR Generalist to partner with the HR Business Partner team and administer key HR initiatives across the employee lifecycle.

The role focuses on providing operational support for employee relations, talent management, reporting, and HR processes within a multi-location insurance environment. The position is designed to develop into HRBP career progression, offering exposure to talent management, organizational effectiveness, and business-facing HR

Qualifications

• Bachelor's degree in HR, Business Administration, Organizational Development, or related field.
• SHRM-CP/PHR or equivalent certification preferred but not required.
• Knowledge of employee relations, performance management, talent management, engagement, and HR operations.
• Excellent verbal and written communication skills.
• Strong analytical skills to interpret workforce data and identify trends.
• Discretion with confidential information and professionalism.
• Excellent organizational skills and attention to detail.
• Strong project management and process-improvement capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, HRIS, reporting tools, and HR tech systems.

Responsibilities

• Partner with HRBPs to support assigned client groups and execute HR initiatives.
• Coordinate and administer onboarding, promotions, transfers, organizational changes, and separations.
• Support documentation of employee relations matters, investigations, performance management actions, and policy inquiries.
• Conduct intake and triage of inquiries with appropriate escalation.
• Assist with talent management processes: goal setting, performance reviews, succession planning, engagement, and compensation planning.
• Prepare employee communications, HR docs, organizational announcements, and personnel actions.
• Maintain workforce reports, dashboards, and HR metrics for business decisions and planning.
• Collaborate with Talent Acquisition, Compensation, Benefits, L&D, and HR Operations to deliver HR programs.
• Ensure accuracy of employee data and HRIS transactions; support compliance and audits.
• Develop HR process documentation and SOPs; identify opportunities for efficiency.

Skills

Employee relations

Performance management

Talent management

Workforce reporting

HR policy

Data analysis

HRIS

Multi-location

Project management

Education

Bachelor's degree in HR/Business

Tools

Microsoft Office Suite

HRIS platforms

Reporting tools

Job description

The HR Generalist, HR Business Partner Support is responsible for partnering with the HR Business Partner (HRBP) team to execute and administer key HR initiatives, talent programs, and employee lifecycle processes. This role serves as the operational backbone of the HRBP function, providing support in employee relations administration, talent management, workforce reporting, organizational changes, compliance, and project execution. The HR Generalist works closely with HRBPs, and HR Centers of Excellence to ensure consistent delivery of HR programs and an exceptional employee experience while enabling HRBPs to focus on strategic business partnership activities.

This role is designed as a developmental pathway into the HR Business Partner career track and provides hands-on experience supporting talent management, organizational effectiveness, employee relations, workforce planning, and business-facing HR initiatives. The position offers broad exposure to HR disciplines and prepares individuals for future progression into HRBP roles through direct partnership with business leaders and HR professionals.

Primary Responsibilities

• Partner with HR Business Partners to support assigned client groups and execute HR and talent initiatives.
• Coordinate and administer employee lifecycle activities, including onboarding, promotions, transfers, organizational changes, and employee separations.
• Support HRBPs in the administration and documentation of employee relations matters, investigations, performance management activities, corrective actions, and policy-related inquiries.
• Conduct intake and triage of employee and manager inquiries, ensuring appropriate follow-up and escalation of complex matters.
• Assist with the execution of talent management processes, including goal setting, performance management, talent reviews, succession planning, engagement initiatives, and compensation planning.
• Prepare employee communications, HR documentation, organizational announcements, and personnel action materials.
• Maintain and support workforce reports, dashboards, and HR metrics to support business decisions and workforce planning activities.
• Partner with HR Centers of Excellence, including Talent Acquisition, Compensation, Benefits, Learning & Development, and HR Operations, to ensure effective delivery of HR programs and services.
• Ensure the accuracy and integrity of employee data, HR records, and HRIS transactions while supporting compliance and audit requirements.
• Develop and maintain HR process documentation, templates, and standard operating procedures, while identifying opportunities for process improvement and operational efficiency.

Perform other related duties as assigned.

Work Experience

• 1 -3 years of Human Resources experience.
• Experience supporting multiple HR disciplines
• Experience partnering with HR Business Partners, managers, or business leaders preferred.
• Experience generating workforce reports and HR metrics preferred.
• Experience supporting employee lifecycle processes within a multi-location organization preferred.
• Experience working in a growth-oriented organization preferred.
• Previous Insurance, Financial Services, Banking, or Professional Services industry experience preferred but not required.
• Experience supporting organizational change, acquisitions, or integration activities preferred but not required.

Licenses/Certifications

• SHRM Certified Professional (SHRM-CP), Professional in Human Resources (PHR), or equivalent certification preferred but not required.
• Working knowledge of multiple human resource disciplines including employee relations, performance management, talent management, employee engagement, and HR operations.
• Strong understanding of HR compliance requirements and employment practices.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical skills with the ability to interpret workforce data and identify trends.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Excellent organizational skills and attention to detail.
• Strong project management and process improvement capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient with Microsoft Office Suite, HRIS platforms, reporting tools, and HR technology systems.
• Ability to build effective relationships across all levels of the organization.

Education

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field required.