HR Generalist

milk + honey; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Health, Dental & Vision plans

Paid Time Off

401(k) Matching

Life/AD&D insurance

Internal growth opportunities

Spa credit

Training & continuing education

Job summary

milk + honey is seeking an experienced HR Generalist to partner with leadership across multi-state locations, focusing on onboarding, employee relations, and compliance. You will manage end-to-end onboarding, build strong relationships with managers, and drive HR processes that align with company policies and culture.

The ideal candidate has 5+ years of HR experience, proficiency with Paylocity or similar HRIS, and knowledge of employment law.

Qualifications

• 5+ years of HR Generalist experience.
• Multi-location or hospitality/service industry experience.
• Strong knowledge of employment law and HR compliance.
• Experience implementing onboarding and employee relations processes.
• Proficiency with HRIS systems (Paylocity) and documentation best practices.

Responsibilities

• Lead end-to-end onboarding and orientation programs.
• Act as primary contact for employee relations and resolution tracking.
• Ensure compliance with federal, state, and local laws; refine policies.
• Support Payroll and HR systems with process improvements.
• Educate managers on HR policies and HR systems.
• Collaborate across departments on HR initiatives.

Skills

HR Generalist

Employee relations

Onboarding

HR policy adherence

Communication

Emotional intelligence

Education

PHR/SHRM certification preferred

Tools

Paylocity

Job description

Description

We’re looking for an experienced HR Generalist with a passion for building and maintaining compliant and people-centered HR practices. In this role, you’ll partner closely with leadership to support a multi-state team across the full employee lifecycle, with particular focus on employee relations, onboarding, and compliance. The ideal candidate brings deep HR expertise, excellent judgment, and a service-driven mindset.

Essential Duties and Responsibilities:

• Onboarding: Lead the end-to-end onboarding journey post-offer acceptance, facilitating weekly orientation sessions and conducting thoughtful follow-ups to ensure new hires feel welcomed and fully equipped for success. Review new hire survey feedback and engagement touchpoints to continuously enhance the integration experience for team members.
• Employee Relations: Partner directly with managers and employees as the primary point of contact for workplace concerns, guiding resolution with clear and consistent documentation. Support managers through performance coaching and documentation processes and track trends to proactively improve workforce health across locations..
• Compliance: Serve as the first point of contact for compliance, keeping up-to-date with federal, state, and local labor laws to help refine company policies, handbooks, and internal documentation. Drive data integrity across all HR systems, managing confidential records with care and delivering reliable compliance reporting.
• HR System: Act as the subject matter expert for our HR system—understanding how it interacts with the employee lifecycle, internal processes, and policies—and support the Payroll Team on any system or policy-related escalations.
• Manager Education: Influence and administer manager training related to employee relations, HR policies, and HR systems to elevate team-wide knowledge and compliance.
• Policy & Practice Guidance: Support employees on a day-to-day basis and answer questions about policies, benefits, procedures, and company culture within.
• Cross-Functional Collaboration: Create and maintain effective and productive partnerships across departments, acting as a strategic partner to both employees and leadership. Serve as a trusted partner and point of contact for team members across all locations on HR-related matters.

milk + honey is a thriving collection of day spas, salons, and medSPAs, dedicated to helping people relax, feel good, and prioritize their well-being. Guided by our core values- kindness, connection, integrity, inclusiveness, and excellence, we create a welcoming space where guests can unwind and enjoy high-quality self-care services. From luxurious spa and medSPA treatments to expert salon services, our team is passionate about delivering exceptional experiences that nourish the body and mind. Join us in our mission to help people relax and feel good; provide a place where guests can escape, nourish their wellbeing, and satisfy their self-care.

milk + honey offers the following benefits:

• Competitive Compensation Plan
• Affordable Health, Dental and Vision plans after 30 days of employment
• Paid Time Off upon hire
• Matching 401k Plan
• Company Paid Basic Life/AD&D
• Internal growth + mobility
• m+h Monthly Spa Credit
• Generous Discounts on Spa, Salon, and medSPA treatments and products (based on location availability)
• Training Opportunities and Continuing Education
• LA Fitness Discount
• Parental Leave Program
• Paid Volunteer Time Off Opportunities

Why You’ll Love it Here:

• Embrace Kindness: Work in a supportive environment where your well-being and the well-being of our guest come first.
• Foster Connection: Build deep, meaningful relationships with guests and team members while creating stunning looks that boost confidence.
• Integrity at Every Turn: Deliver high-quality services that you can be proud of, knowing that we hold ourselves to the highest ethical standards.
• Celebrate Inclusiveness: Join a diverse team where everyone’s unique style and perspective are celebrated.
• Pursue Excellence: Thrive in a space where ongoing education, creativity, and personal growth are at the heart of everything we do.

milk + honey holdings, llc is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Requirements

Qualifications

• 5+ years of HR Generalist experience, ideally in a multi-location or hospitality/service environment.
• Strong working knowledge of employment law and HR compliance across multi-state operations (California compliance experience strongly preferred)
• Demonstrated experience managing onboarding and employee relations processes.
• Proficiency in HRIS systems, such as Paylocity, and documentation best practices.
• Impeccable organizational and interpersonal skills.
• A calm, professional demeanor with high EQ.
• PHR, SPHR, SHRM-CP or SHRM-SCP certification is a plus.