HR Generalist

Dufry Careers; Atlanta (GA); On-site; USD 56,163 - 66,075; Full time

Job summary

Dufry Careers is seeking a Field HR Generalist to support HR policies across branches in the Atlanta area. This exempt position reports to the HR Manager or Regional HR Director and focuses on aligning strategic HR initiatives with operational needs.

You will partner with branch management, manage employee relations, recruiting, onboarding, training, and compliance, using PeopleSoft and standard HR practices, with travel as required.

Qualifications

• Requires 4-year college degree or equivalent work experience.
• 3–5 years HR Recruiting or related HR Generalist experience.
• SHRM certification knowledge provides foundation for performance.
• Ability to read, write and comprehend policy documents.
• Leadership skills with minimal day-to-day supervision.
• Proficiency with HR software and creating documents, spreadsheets and presentations.
• Willingness to travel nationally, regionally, and area-wide.

Responsibilities

• Establishes trusted adviser to operations managers.
• Partner with HR Manager to maintain visible HR presence in the branch.
• Identifies trends and reports branch issues to HR Manager.
• Advise on employee discipline, performance, retention, engagement, rewards, and recognition.
• Maintain knowledge of HR regulations and policies; understand union practices where applicable.
• Conduct confidential HR counseling, investigations and exit interviews.
• Gathers and analyzes HR metrics to forecast staffing needs.
• Collaborate with regional HR to recruit and orient new hires.
• Develop and deliver new hire orientation and policy trainings.
• Ensure compliance with airport/landlord policies; assist operations.
• Respond to associate inquiries about compensation, leave, scheduling, etc.
• Perform general HR functions including file maintenance and data entry in PeopleSoft.

Skills

HR knowledge

PeopleSoft

Communication skills

Leadership

Team player

HR software

Education

4-year college degree or equivalent

SHRM certification knowledge

Tools

PeopleSoft

Excel

PowerPoint

Job description

Airport Location: Atlanta Airport F&B
Advertised Compensation: $56,163.00 to $66,075.00

Summary

The Field HR Generalist is responsible for supporting efforts to effectively administer HR policies and procedures in a branch or multiple branches. The position bridges the gap between strategic and tactical HR functions, initiatives, and processes. This pivotal role uses judgment and discretion to provide problem solving advice and counsel to the DO/SrDO, operations management, and branch staff, or to escape HR issues as required. Ensures all administrative processes and procedures are carried out. The Generalist typically leads branch or area level projects, and may serve as a team member on regional HR projects. The Generalist may assist with developing policies and procedures unique to the branch, and shares best practices with Generalists at other branches. This is an exempt position and reports to the HR Manager or Regional HR Director, depending on local requirement.

Essential Functions

• Establishes and maintains a position of trusted adviser to all operations managers.
• Partners with the HR Manager to establish and maintain a positive and visible HR presence in the branch among associates at all levels.
• Identifies trends and regularly communicates branch level issues with the HR Manager.
• Collaborates with and provides daily advice to operations managers on employee discipline, performance management, retention, engagement, rewards, and recognition.
• Maintains in depth technical knowledge of HR best practices, federal/state/local regulations and statutes, and company HR policies and procedures, ensuring they are fully considered before HR decisions are made. As applicable, fully understands collective bargaining agreement, and answers questions related to union practices.
• Conducts confidential HR counseling, investigations and exit interviews.
• Gathers, analyzes, understands, and monitors operational data and useful HR metrics such as turnover rates, wage rates, staffing levels, diversity, and sales data to help forecast and plan for staffing needs.
• Collaborates with regional HR staff to proactively source, recruit, screen, interview, offer, hire, and orient candidates/new hires. Develops and maintains relationships with community based organizations to enhance applicant pool.
• Develops and delivers new hire orientation, required policy training and corporate developed trainings.
• Understands airport/landlord policies and procedures and partners with operations to ensure compliance.
• Responds to associate inquiries and questions related to compensation, leave, scheduling, assignments, complaints, policies and procedures, and the full-cycle on‑boarding process.
• Performs general HR functions including but not limited to employee file maintenance, preparation of logs, and PeopleSoft systems data entry and maintenance.

Qualifications

• Requires 4 year college degree or equivalent work experience.
• Requires minimum of 3-5 years of HR Recruiting or related HR Generalist experience.
• Requires the study and knowledge to earn SHRM certification will provide a foundation for successful performance in this role.
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as interact comfortably with associates.
• Requires leadership skills and ability to be part of a team with minimal day‑to‑day supervision.
• Requires working knowledge of HR technical subjects.
• Requires proficiency with HR and business software/systems and experience with preparing documents, spreadsheets and presentations.
• Requires national, regional, and area travel.

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti‑discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).