HR Expert: Talent & Guest Experience Lead

Target; Madison (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Target is seeking a Human Resources Expert to support store teams with guest-focused HR services, staffing, and training. You will manage scheduling, payroll practices, and help develop talent across areas of the business, ensuring compliance and a positive guest experience.

The role requires people skills, adaptability in a fast-paced environment, and the ability to collaborate with store leaders to address talent needs and drive engagement.

Qualifications

• Welcoming and helpful attitude toward guests and team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners and other tech as directed.
• Effective communication skills.
• Work both independently and with a team.
• Resolve guest questions quickly on the spot.
• Attention to detail and follow multi-step processes.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments.
• Greet guests and assist with finding or resolving issues for a smooth shopping experience.
• End every guest interaction with a sincere thank you.
• Support team efforts and assist peers while maintaining a positive attitude.
• Lead focused recruiting to help store leaders hire candidates.
• Support team member and leader training needs and be an advocate for continuous learning.

Skills

Welcoming attitude

Effective communication

Multi-frequency communication

Teamwork

Attention to detail

multitasking

Tools

Microsoft Office

Scheduling software

HR software

Job description

Target is seeking a Human Resources Expert to support store teams with guest-focused HR services, staffing, and training. You will manage scheduling, payroll practices, and help develop talent across areas of the business, ensuring compliance and a positive guest experience.

The role requires people skills, adaptability in a fast-paced environment, and the ability to collaborate with store leaders to address talent needs and drive engagement.