HR Employee Relations Representative

ENC - ElDorado National California Inc.; Riverside (CA); On-site; USD 75,000 - 86,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with employer match

Paid time off and holidays

Job summary

ElDorado National California Inc. (ENC) seeks an Employee Relations Representative (Temp to Hire) based in Riverside, CA. The role supports a positive workplace by handling investigations, policy interpretation, and guidance to managers in a compliant, well-documented manner.

The position requires a Bachelor's in HR (or related field) and 3+ years in HR or Employee Relations, with bilingual Spanish/English preferred. Salary range is $75,000–$86,000 and is onsite at ENC's Riverside facility.

Qualifications

• Bachelor's degree in Human Resources or related field preferred.
• Experience in Human Resources, Employee Relations, or related HR function.
• Experience conducting workplace investigations and handling confidential employee matters.

Responsibilities

• Manage and respond to employee relations matters, including complaints, conflicts, performance concerns, attendance issues, and policy violations.
• Conduct workplace investigations with interviews, documentation review, fact-finding, and prepare summaries and recommendations.
• Partner with managers and HR leadership to develop resolutions and corrective actions based on policies and laws.
• Provide guidance to managers on performance management, disciplinary actions, and policy interpretation.
• Maintain confidential Employee Relations documentation and case tracking.

Skills

Bilingual Spanish/English

Communication skills

Confidentiality & discretion

Documentation skills

Problem solving

Education

Bachelor's degree in Human Resources

Tools

Microsoft Office Suite

HRIS systems

Job description

• Bilingual in Spanish/English preferred

Join a manufacturing leader with over 50 years of excellence, where every role contributes to building reliable transportation solutions that people depend on everyday across the United States and Canada. At ENC, we prioritize safety, quality, innovation, collaboration, and continuous growth – creating vehicles our teams can take pride in.

Founded in 1975, ENC (ElDorado National – California) is a leading U.S. transportation manufacturer specializing in design, engineering, and end-to-end production of heavy-duty buses, shuttles, and cargo vehicles through a custom-build, mixed-model assembly process. Each vehicle is produced in our purpose-built facility in Riverside, California supporting public agencies and private transportation providers nationwide. We offer one of the industry’s widest portfolios of power options, including 100% battery-electric, diesel-electric hybrid, CNG, and clean diesel.

ENC is committed to revitalizing American manufacturing through innovation, customer focus, and the delivery of high-quality vehicles that keep communities connected, supported, and moving forward.

Employee Relations Representative (Temp to Hire)

Location: Riverside, CA

Salary Range: $75,000-86,000

Position Summary

The Employee Relations Representative is responsible for supporting a positive, productive, and compliant workplace by managing employee relations matters, conducting workplace investigations, interpreting and applying company policies, and providing guidance to employees and leaders. This position partners with management to address workplace concerns, resolve conflicts, maintain appropriate documentation, and promote consistent and fair employment practices.

Key Responsibilities

• Manage and respond to employee relations matters, including employee complaints, workplace conflicts, performance concerns, attendance issues, and policy violations.
• Conduct timely, thorough, and objective workplace investigations, including employee interviews, documentation review, fact-finding, and preparation of investigation summaries and recommendations.
• Partner with managers and HR leadership to develop appropriate resolutions and corrective actions based on company policies, facts, and applicable employment laws.
• Provide guidance to managers regarding performance management, disciplinary actions, employee conduct, attendance, workplace behavior, and policy interpretation.
• Maintain accurate and confidential Employee Relations documentation, including investigation records, interview notes, corrective actions, and case tracking.
• Identify recurring employee relations trends and recommend improvements to policies, procedures, training, and workplace practices.
• Ensure employee relations practices are applied consistently and in accordance with federal, state, and local employment laws and company policies.
• Support the development, interpretation, and implementation of HR policies and procedures.
• Partner with HR, Legal, Safety, Payroll, and other departments as appropriate to address complex employee relations matters.
• Provide coaching and consultation to leaders to improve employee engagement, communication, accountability, and workplace effectiveness.
• Assist with employee termination processes and ensure appropriate documentation and approvals are completed.
• Maintain confidentiality and exercise sound judgment when handling sensitive employee information.

Position Requirements

• Bachelor's degree in Human Resources or a related field preferred.
• 3+ years of experience in Human Resources, Employee Relations, or a related HR function.
• Experience conducting workplace investigations and handling confidential employee matters.
• Working knowledge of federal and state employment laws and HR best practices.
• Strong written and verbal communication skills.
• Excellent interviewing, conflict resolution, problem-solving, and documentation skills.
• Ability to maintain confidentiality and exercise sound judgment in sensitive situations.
• Strong organizational skills with the ability to manage multiple employee relations cases and competing priorities.
• Proficiency with Microsoft Office Suite and HRIS systems.
• Bilingual in Spanish/English preferred.

Required Knowledge, Skills, And Abilities

• Employee Relations & Conflict Resolution
• Workplace Investigations
• Employment Law & Compliance
• Coaching & Consultation
• Confidentiality & Discretion
• Critical Thinking & Sound Judgment
• Communication
• Documentation & Organization
• Problem Solving
• Leadership Partnership

Work Environment

This is an onsite position based in Riverside, CA and requires being onsite.

Benefits

• Comprehensive benefits package: Medical (including FSA & HSA), dental, vision, life and disability insurance, EAP, mental health, and wellness programs
• 401(k) with employer match
• Paid time off and twelve (12) paid holidays
• Employee referral program
• Career growth and development opportunities

Career Growth at ENC

We believe great careers and leaders are built from within. Many of our team members have advanced into roles that lead or into specialized technical positions. We invest in hands-on training, skill development, and long-term career pathways within manufacturing operations.

Equal Opportunity Employer

ElDorado National California Inc. (ENC) is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected class under applicable federal, state, and local laws. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.

ENC takes affirmative action to employ and advance employment opportunities for minorities, women, protected veterans, and individuals with disabilities. We actively encourage qualified candidates from all backgrounds to apply and join our team.

ENC is also committed to ensuring that individuals with disabilities have equal access to opportunities. If you require a reasonable accommodation to complete the application process, please contact HR Department for assistance.

In accordance with California's wage transparency law (Senate Bill 1162), we are committed to pay equity and transparency. The salary range reflected on the job positing is our good faith estimate of what we expect to pay for this role at the time of posting. While we do not typically hire at the top of the salary range, initial offers are based on the candidate’s qualifications and experience, with opportunities for growth and increases over time.