Business Applications & Operations Coordinator

ElDorado National California Inc; Riverside (CA); On-site; USD 68,770,000 - 85,962,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with employer match

Paid time off

Twelve paid holidays

Employee referral program

Career growth opportunities

Job summary

ElDorado National California Inc. in Riverside, CA is seeking a Business Applications & Operations Coordinator to support the planning, coordination, documentation, and continuous improvement of business processes and enterprise application initiatives across the organization.

This role collaborates with the Sr. Applications Systems Analyst and business stakeholders to coordinate projects, document processes, and promote standardized practices.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Minimum of two years of experience in project coordination or related roles.
• Experience creating process flow diagrams using Lucidchart or similar tools.
• Excellent written, verbal, and interpersonal communication skills.
• Experience with SOPs, work instructions, and business documentation.
• Experience using enterprise project management tools (Asana, Jira, Smartsheet, Airtable).
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams.

Responsibilities

• Coordinate multiple business process improvement and enterprise application projects.
• Maintain project plans, agendas, minutes, and action items.
• Develop SOPs, work instructions, and user documentation.
• Document current and future-state processes with flowcharts and diagrams.
• Assist with UAT planning, coordination, and testing.
• Coordinate end-user training and training materials.
• Collaborate with departments, IT, and third-party vendors.
• Support change management and user adoption initiatives.

Skills

Project coordination

Communication skills

Analytical thinking

Organizational skills

Change management

Cross-department collaboration

SOP development

Education

Bachelor's degree in Business Administration / Information Systems / Project Management / Operations Management or related field

Tools

Lucidchart

Asana

Jira

Smartsheet

Airtable

Microsoft Office 365

Job description

Position: Business Applications & Operations Coordinator

Location: Riverside, CA

Job Id: 378

# of Openings: 0

Join a manufacturing leader with over 50 years of excellence, where every role contributes to building reliable transportation solutions that people depend on everyday across the United States and Canada. At ENC, we prioritize safety, quality, innovation, collaboration, and continuous growth - creating vehicles our teams can take pride in.

Founded in 1975, ENC (ElDorado National - California) is a leading U.S. transportation manufacturer specializing in design, engineering, and end-to-end production of heavy-duty buses, shuttles, and cargo vehicles through a custom-build, mixed-model assembly process. Each vehicle is produced in our purpose-built facility in Riverside, California supporting public agencies and private transportation providers nationwide. We offer one of the industry’s widest portfolios of power options, including 100% battery-electric, diesel-electric hybrid, CNG, and clean diesel.

ENC is committed to revitalizing American manufacturing through innovation, customer focus, and the delivery of high-quality vehicles that keep communities connected, supported, and moving forward.

Business Applications & Operations Coordinator

Location: Riverside, CA
Pay Range: $24.00 - $30.00/hr.

Position Summary

The Business Applications & Operations Coordinator supports the planning, coordination, documentation, and continuous improvement of business processes and enterprise application initiatives across the organization. This role works closely with the Sr. Applications Systems Analyst and business stakeholders to coordinate implementation projects, document business processes, develop Standard Operating Procedures (SOPs), facilitate communication between departments and software vendors, and help ensure projects are completed on time and aligned with business objectives. This position plays a key role in supporting the company's digital transformation initiatives and enterprise business systems by improving operational efficiency, maintaining project documentation, and promoting standardized business processes.

Key Responsibilities

This list of essential duties is not all-inclusive and may be expanded to include other duties, as management may deem necessary from time to time. This team member must be able to perform each essential job duty identified below satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties of this position unless doing so would create an undue hardship. Coordinate multiple business process improvement and enterprise application projects simultaneously.

• Assist with project planning, scheduling and milestone tracking, by maintaining project plans, action items, and implementation schedules using project management tools.
• Prepare meeting agendas, document meeting minutes, and track follow-up action items.
• Develop, maintain, and organize project documentation, business process documentation, and implementation records.
• Create and maintain Standard Operating Procedures (SOPs), work instructions, and user documentation.
• Document current and future-state business processes using flowcharts, process maps, and workflow diagrams.
• Assist with User Acceptance Testing (UAT) planning, coordination, execution, and documentation.
• Coordinate end-user training activities and maintain training materials.
• Coordinate communication between business departments, IT, and third-party software vendors.
• Support organizational change management and user adoption initiatives.
• Identify opportunities to improve business processes and operational efficiency.
• Maintain document libraries and ensure project documentation remains current and organized.
• Perform other related duties as assigned.

Position Requirements

• Bachelor's degree in Business Administration, Information Systems, Project Management, Operations Management, or a related field; or an equivalent combination of education and relevant work experience.
• Minimum of two (2) years of experience in project coordination, business operations, process improvement, business analysis, or a related role.
• Experience creating process flow diagrams using Lucidchart, or similar tools.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical, organizational, problem-solving skills and project coordination skills.
• Experience in creating Standard Operating Procedures (SOPs), work instructions, and business documentation.
• Experience using project management software such as Asana, Jira, Smartsheet, Airtable, or similar tools.
• Proficiency experience with Microsoft Office 365, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to work independently and collaboratively across multiple departments.
• Experience supporting enterprise software implementations and business applications.
• Experience working in a manufacturing or industrial environment.
• Familiarity with project management methodologies and change management practices.

This is an onsite position based in Riverside, CA and requires being onsite.

Benefits

• Comprehensive benefits package: Medical (including FSA & HSA), dental, vision, life and disability insurance, EAP, mental health, and wellness programs
• 401(k) with employer match
• Paid time off and twelve (12) paid holidays
• Employee referral program
• Career growth and development opportunities

Career Growth at ENC

We believe great careers and leaders are built from within. Many of our team members have advanced into roles that lead or into specialized technical positions. We invest in hands-on training, skill development, and long-term career pathways within manufacturing operations.

Equal Opportunity Employer

ElDorado National California Inc. (ENC) is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected class under applicable federal, state, and local laws. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.

ENC takes affirmative action to employ and advance employment opportunities for minorities, women, protected veterans, and individuals with disabilities. We actively encourage qualified candidates from all backgrounds to apply and join our team.

ENC is also committed to ensuring that individuals with disabilities have equal access to opportunities. If you require a reasonable accommodation to complete the application process, please contact HR Department for assistance.

In accordance with California's wage transparency law (Senate Bill 1162), we are committed to pay equity and transparency. The salary range reflected on the job positing is our good faith estimate of what we expect to pay for this role at the time of posting. While we do not typically hire at the top of the salary range, initial offers are based on the candidate’s qualifications and experience, with opportunities for growth and increases over time.