HR Director - Total Rewards

Central States, Inc.; Tontitown (AR); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

ESOP

401K

Education assistance

Profit-Sharing bonus

Medical – employer-paid

Dental

Vision

Holiday pay

Vacation pay

Employee Assistance Program

Life insurance – 1.5x salary

Wellness Program

Health Savings Accounts

Flexible Spending Accounts

Disability insurance

Job summary

Central States Manufacturing, Inc. is seeking a Director of Total Rewards to design, implement, and oversee employee benefits, retirement, wellness, recognition, and leave programs.

You will ensure programs are competitive, compliant, and cost-effective while driving employee engagement and retention. You will partner with Human Resources, Payroll, and Finance to deliver exceptional employee experience and manage vendor relationships, regulatory compliance, and year-end processes.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Finance, or related field.
• 20+ years of progressive experience in employee benefits administration and total rewards, including 3+ years in leadership.
• Strong knowledge of employee benefit programs, retirement plans, and related compliance requirements.

Responsibilities

• Develop and manage total rewards strategy including benefits, retirement, wellness, recognition and leave programs.
• Oversee benefits administration, vendor partnerships, contracts, compliance and cost control.
• Lead annual open enrollment, plan renewals, and regulatory reporting with accuracy and timeliness.
• Collaborate with Payroll and Finance to ensure accurate deductions, funding, and year-end processing.
• Provide analytics and reporting to guide leadership decisions and improve employee experience.

Skills

Benefits administration

Vendor management

Open enrollment

Regulatory compliance

Project management

Communication

Education

Bachelor's degree in HR/BA/Finance

Job description

Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding! We sell, manufacture, build, and distribute metal building components and packages. Since 1988 we’ve grown to over 13 locations nationwide. We make raving fans of our customers with our “right, on time, every time” commitment.

So, who are we looking for?

People who “Own It”

Commitment to the customer, the company, and each other:

• You are customer-focused with an eye for detail.
• You are reliable.

People Who “Can Do” – Our Attitude

You are an innovative thinker pursuing continuous improvement.

You embrace teamwork.

You want to positively make an impact and open to change.

People who “Act in Love”

Treats others with humility, respect, kindness, honesty, patience, and self-control.

You enjoy giving back to your community. We take great pride in the communities we live in, so we give back with our time and talents. Each year you can take paid time off to support a cause close to your heart.

And what will you do?

Summary

The Director of Total Rewards is responsible for developing, implementing, and managing the organization's employee benefits, retirement, wellness, recognition, and leave programs. This role ensures programs are competitive, compliant, cost-effective, and aligned with organizational goals while supporting employee engagement and retention. The Director serves as the organization's subject matter expert for benefits administration, vendor management, regulatory compliance, annual enrollment, and year-end benefits processes. The role partners closely with Human Resources, Payroll, Finance, and business leaders to deliver an exceptional employee experience through comprehensive and effective benefit offerings. The Director of Total Rewards will work on-site in Northwest Arkansas.

Core Functions

• Develop and execute a total rewards strategy focused on employee benefits, wellness, retirement, recognition, and leave programs that align with organizational goals and employee needs.
• Lead the design, administration, and evaluation of health and welfare benefit programs, retirement plans, wellness initiatives, leave programs, employee assistance programs, and recognition programs.
• Oversee benefits administration and vendor partnerships, negotiating contracts and ensuring service excellence, compliance, and cost-effectiveness.
• Direct the annual open enrollment process, including planning, employee communications, system administration, vendor coordination, and implementation.
• Lead year-end benefits activities, including annual plan renewals, benefit audits, compliance reporting, benefit reconciliations, vendor evaluations, and employee communications.
• Ensure compliance with all applicable federal, state, and local regulations governing employee benefit and retirement programs, including ERISA, ACA, COBRA, HIPAA, FMLA, and other related laws.
• Partner with Payroll and Finance to ensure accurate benefit deductions, funding, reporting, and year-end processing activities.
• Communicate benefits and total rewards programs clearly and effectively through employee education, training materials, presentations, and ongoing support.
• Analyze benefits utilization, program costs, employee feedback, and market trends to identify opportunities for improvement and make recommendations to leadership.
• Continuously evaluate program effectiveness, recommending and implementing enhancements that improve employee satisfaction, engagement, and retention.
• Develop and manage departmental budgets, monitor benefit expenses, and identify cost containment opportunities while maintaining competitive offerings.
• Prepare and present reports, analyses, and recommendations regarding benefits performance, vendor effectiveness, compliance, and employee participation.
• Contribute to the overall success of the Human Resources function through collaboration, strategic planning, and continuous improvement initiatives.

Performs other duties and activities related to the department as necessary to support overall operations and responsibilities, even if not specifically listed above.

Key Measures Of Success

• Successfully develops and manages competitive benefits, retirement, wellness, and recognition programs that support employee attraction, engagement, and retention.
• Leads annual open enrollment, year-end benefits administration, plan renewals, and regulatory reporting with accuracy, compliance, and timely execution.
• Maintains effective relationships with brokers and vendors, ensuring high service levels, cost management, and continuous program improvement.
• Provides meaningful benefits analytics, reporting, and strategic recommendations that support organizational objectives and employee experience.
• Ensures compliance with all applicable federal, state, and local regulations governing employee benefit and retirement programs.
• Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.”
• • Own It – Commitment to customer, company, and each other.
  • Can Do – Team Player, Open to Change, & Pursuing continuous improvement.
  • Act in Love – Treating others with humility, respectfulness, kindness, honesty, patience, and self-control.

Minimum Required

Education & Experience

• Bachelor's degree in Human Resources, Business Administration, Finance, or related field.
• 20+ years of progressive experience in employee benefits administration and total rewards, including at least 3 years in a leadership role.
• Strong knowledge of employee benefit programs, retirement plans, and related compliance requirements.
• Experience managing open enrollment, vendor relationships, benefits compliance, and year-end benefit administration.
• Proven project management, analytical, and problem-solving skills, and manufacturing experience.
• Excellent communication and stakeholder management abilities. Resources

Preferred

• Master's degree in Human Resources, Business Administration, or related field.
• Professional certifications such as CEBS, CBP, SHRM-SCP, or SPHR.
• Experience in a multi-location or multi-business-unit organization.
• Experience overseeing retirement plans, wellness programs, and employee recognition initiatives.

Physical Demands & Work Environment

Work is performed in an office environment. This role will routinely utilize standard office equipment to perform the core functions listed in this job description. This position requires the ability to occasionally lift office products and supplies as well as communicate verbally and electronically. The work is primarily sedentary and requires extensive reading to perform the core functions listed in this job description. The noise level in the work environment at job sites can be loud and in a non-temperature-controlled environment.

Reasonable accommodation may be made to enable individuals with disabilities to perform core functions.

Travel

5% travel per year.

Benefits Offered

At Central States, we are an ESOP. That means each one of our employees is an owner of the company and receives an allocation of stock every year. This allows all our employees to share in the wealth and success of the company. We also offer:

• 401K
• Education assistance available – Up to $5,250 each year
• Profit-Sharing bonus
• Medical – 100% employer-paid coverage available
• Dental
• Vision
• Holiday pay
• Vacation pay
• Employee Assistance Program providing Confidential Emotional Support, Work and Lifestyle Support, Legal Guidance, Financial Resources and Digital Support
• Care Guides to help employees navigate the complex healthcare system
• Life insurance – 1.5x annual salary – 100% employer paid
• Wellness Program – earn up to $1,200 annually when enrolling in a medical plan!
• Health Savings Accounts
• Flexible Spending Accounts
• Short-Term Disability
• Long-Term Disability – 100% employer paid
• Performance-based merit increases
• SHINE program – Employee Financial Assistance and Dependent Scholarships!

Central States Manufacturing, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.